Customer Success Jobs in Chicago

144

NATGEN PREMIER- HIGH NET-WORTH AUTO CLAIMS SPECIAL…

National General
Chicago
1 hour ago
Responsible for being the primary claim holder for high net worth Auto claims within the Claims Department which includes investigating, researching, determining coverage, estimating damage, negotiating settlements and making recommendations on legal and claim coverage issues.  Provide exemplary and expeditious claim service to the policyholder and agent of record.  This is an inside position handling Auto claims in multiple venues. 

Product Support Specialist- 3rd Shift

Eved
Chicago
1 hour ago
Eved was founded in 2010 by technology entrepreneur, Talia Mashiach, with the aspirations of creating a platform that automates the buying and selling for events. She saw a problem with a $770 billion industry muddled with manual, outdated processes that were hindering the most powerful asset to a company: human connections. Today, Eved is still growing with more than $300 million in event commerce running through it and continues to strive to

Customer Service Loan Servicing

Guaranteed Rate
Chicago
4 hours ago
+14
Responsibilities may include processing routine payment transactions, documenting calls, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action.

Insurance Client Service Representative

Insurance Client Processor

Customer Success Manager

Kapow
Chicago
7 hours ago
The Customer Success Manager is an integral part of the Cvent Customer Success Organization. Under the guidance of the Director and Strategic Account Team Manager, you will work with strategic accounts to drive adoption of Cvent's products, increase revenue opportunities, and improve the overall success of the client relationships.

DEAL DESK SPECIALIST

Centro
Chicago
8 hours ago
+43
It is an exciting time for Centro, and there’s a unique opportunity to join the Basis Solutions and Implementation team, in the newly created role of Deal Desk Specialist at Centro.  We are looking for someone to help us build out our Deal Desk, as our SaaS product, Basis enters its second year and continues to experience significant growth.  The Deal Desk Specialist Lead will be responsible for managing the entire Basis agreement lifecycle, providing Sales support and guidance during the pre-sale and negotiation process, leading the contract approval process and escalations. This individual is an extremely detail oriented person who pays close attention to all the specifics and nuances within each contract, helping to provide the right direction and customized solutions for Basis Sellers.  Reporting into the VP of Basis Solutions and Implementation, you will be expected to partner with Legal, Finance, Sales, Support and other business stakeholders to ensure the needs of sellers and their prospects are met, while also complying with Centro’s business needs and Basis guidelines.

VP, CLIENT DEVELOPMENT

Account Manager

Spark Hire
North Suburbs
8 hours ago
+22
Spark Hire is an award-winning video interviewing platform (Software-as-a-Service) used by more than 5,000 customers in 100+ countries. Our industry-leading platform is recognized as the gold standard by esteemed software review site G2 Crowd. We’ve also been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. We've been signing up new customers like crazy which is creating

Full Time Support Specialist

Chowly Inc.
Chicago
10 hours ago
+17
  Do you love to go above and beyond to ensure client satisfaction? Do you have a desire to help others and solve problems? We're looking for a like minded individual who is interested in joining our support team! As a rapidly growing Chicago startup, we are looking to expand our Support Team. At this time, we are looking for a skilled problem solver and an enthusiastic individual who can listen to our clients’ issues and offer a unique and

3D Printer Sales

Dynamism
Chicago
11 hours ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing. Our core focus is on long-term customer relationships and we always strive to give the best expert advice. We work in a cool loft-office space near Ukranian Village in Chicago. Extensive training provided.  (If you don’t know about 3D printers yet, please read on…) Until recently, only huge companies with budgets of $50,000-$1,000,000 could afford a 3D printer. Now, any

Operations Coordinator

Dynamism
Chicago
11 hours ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing. Our core focus is on long-term customer relationships and we always strive to give the best expert advice. The goal of our Operations Coordinator is to ensure multiple pipelines are clear to keep our office running smoothly day-to-day. More responsibility will come with company growth. Duties include: General customer service Order processing Fraud prevention

Senior Provider Relationship Manager, VMO

McDonald's Technology
Chicago
6 hours ago
+26
The Senior Provider Relationship Manager is responsible for overall relationship management for McDonald's Global Technology’s portfolio of providers. You will handle provider strategy implementation and champion the delivery of VMO’s value and effectiveness globally. Additionally, you will liaise and collaborate with Global Technology and business units and partner teams, McDonald’s senior management, owner operators and our providers. You will represent McDonald’s objectives in any contract negotiations and establish and optimize new and existing provider relationships, ensuring successful delivery initiatives. You will manage the full provider lifecycle including: identifying, negotiating, on-boarding, establishing and maintaining governance, managing service delivery and performance and, as required, off-boarding.

Customer Success Manager

FourKites, Inc.
Chicago
13 hours ago
+27
FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining a book of customers and partnering with Sales to expand the customer partnership. We want our customers to come for us best practices and it is up to you to help customers prove out ROI and create raving fans that want to expand their partnership with FourKites.

Customer Success Manager

Litera Microsystems
Chicago
14 hours ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Technical Project Manager (LATAM)

Bringg
Chicago
14 hours ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Account Executive

Cisco Meraki
Chicago
14 hours ago
+20
As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be tasked to demo Cisco Meraki technology via WebEx to end users and our partner organization. 

Customer Success Specialist

Provi
Chicago
1 day ago
+19
Provi is looking for an enthusiastic and charismatic Customer Success Specialist who is passionate about providing exceptional support and ready tackle responsibilities involved in launching new markets, retaining users, and delivering extraordinary service to customers and vendors. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a well

Merchant Development Assistant

ShareASale
Chicago
1 day ago
About Us  ShareASale has been in business for 19 years, exclusively as an Affiliate Marketing Network. Our technology receives accolades for speed, efficiency, and accuracy – and our reputation as a fair and honest business is well known within the industry. Our objective is to provide customers with an advanced Affiliate Marketing platform. We strive to deliver the best product in the industry, and support it with superior customer service

Head of Customer Success

AccuLynx
Chicago
1 day ago
+23
About the Position: AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year revenue growth, we have quickly established ourselves as the leading software product in this multi-billion dollar industry. AccuLynx is currently seeking an experienced Head of Customer Success to join our growing team. The Head of Customer Success will lead

Director of Global Customer Success

Morningstar
Chicago
1 day ago
+18
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Senior Client Service Representative

Client Success Representative

Customer Success Manager

Consultant Relations

Relationship Manager

Load 2 more jobs6 jobs at Morningstar

Customer Experience Lead

Inhabitr Inc
Chicago
1 day ago
+13
Customer experience and sales associate Inhabitr | Chicago Inhabitr is looking for someone to help build the flexible living company of the future. We are building our core team and looking for a sales-oriented customer experience associate who will help design an elite team to handle all customer inquiries and drive top line sales. The ideal candidate has an outstanding ability to process and synthesize information, excellent communication

Supplier Specialist Role

Eved
Chicago
1 day ago
Supplier Specialist role:  As a supplier specialist, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s

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