Customer Success Jobs in Chicago

142

Client Services Representative

Paylocity
Northwest Suburbs
21 hours ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Inside Sales Support Representative

Current Client Consultant

Customer Success Manager

BenchPrep
Chicago
21 hours ago
+21
As our growth continues, we are looking to add an experienced, tech-savvy, results-driven Customer Success Manager to our team. As our Customer Success Manager, you will be responsible for managing some of our largest existing enterprise level accounts, taking a consultative and strategic approach to managing our client relationships.You are excited about meaningful interactions with clients and committed to driving product adoption, providing strategic guidance and inspiring client loyalty. You have proven success in account management and a strong history of relationship management and project management.

Senior Client Service Representative

Morningstar
Chicago
22 hours ago
+18
Morningstar’s Investment Management seeks a Senior Client Service Representative to join its team to provide superior service to advisors and their clients. This role will interact extensively with advisors including new and existing advisors to provide a thorough understanding of Morningstar Managed Portfolios custodial processes and supporting operational procedures. The Senior Client Service Representative works closely with their sales counterparts on advisor retention, issue resolution and continuous process improvement within their assigned territories while always promoting strong client advocacy. This position is based in our Chicago office. 

Client Success Representative

Customer Success Manager

Consultant Relations

Relationship Manager

Director of Global Customer Success

Load 2 more jobs6 jobs at Morningstar

Channel Partnership Manager

Keeper Security, Inc.
Chicago
1 day ago
Keeper is seeking a Channel Partnership Manager to grow our B2B business with resellers, distributors and managed service providers in the Keeper Partner Network. This candidate will be responsible for achieving pipeline and sales objectives with Keeper’s channel partners globally. As part of the Keeper Partnerships & Strategic Alliances team, this candidate will help build the community of organizations safeguarding private and sensitive information from hackers and cyber criminals.

Account Executive | Student Services

Cappex
Chicago
2 days ago
+10
Cappex's mission is to move every student closer to Day One at the college that's right for them. We get excited about converting a confusing, high-stress time in a student's life into a simple, organized, pursuit for the perfect fit. Cappex is growing and needs innovators like you to support our mission. Join our team today and help connect students to their dreams.   Account Executive | Student Services   Cappex is launching a new service to

Client Relationship Manager

bswift
Chicago
2 days ago
+16
bswift is currently seeking an experienced Client Relationship Manager to join our direct Client Services Team. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswifts state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.

Health Concierge

Client Benefit Analyst

Integration & Technical Support Analyst

ShareASale
Chicago
2 days ago
Here at ShareASale, part of the Awin Group, we strive to create an environment that everyone enjoys coming to each day. We all work together to accomplish the same goal – it’s a very collaborative mindset here. Adding to this, our dedicated candy wall adds fuel and energy to the day to keep you going. The bottom line is that we take our jobs seriously, but we try to have fun while doing them! The Integration & Technical Support Analyst position

Disptach Coordinator

Cloud5 Communications
Chicago
2 days ago
+19
The Dispatch Coordinator is responsible for the logistical processing of technical support requests.  This includes coordinating with vendors, technical support staff, billing representatives, as well as parts and shipping clerks.   PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: Respond to service requests, prioritize work orders, schedule installations, and task assignments to field technicians to ensure the on-time delivery of

Account Manager

OpenMarkets
Chicago
2 days ago
+15
OpenMarkets Account Managers are passionate about helping their customers succeed. They build relationships far and wide within organizations, and they ask the tough questions that uncover new opportunities for delivering value. We are currently seeking aspiring leaders to join our Account Management team working with healthcare equipment suppliers, including companies like Medline, STERIS, GE and more.  What will you do? Collaborate with

Customer Success Representative (9am - 5pm Shift)

Tempus
Chicago
2 days ago
+18
Act as a link between external customers and internal operations, while demonstrating a positive and professional image through phone and e-mail communications with providers and care teas. Successfully manage high volume of client-facing interactions and establish strong rapport with partners. Use problem solving skills to create and offer solutions to customers of varied complexity. Ensure the transmission and delivery of patient reports and testing updates via fax and e-mail. Provide support and education to customers about Tempus products and services. Document all communication and maintain appropriate records and maintain a database of client information. Lead/assist in sample procurement and kit supply ordering. Review and update test requests with ambiguous client information. Work in a team towards group goals regarding client growth and operational efficiency.

Reimbursement Support Specialist

Customer Success Manager

Pricefx
Chicago
2 days ago
+21
You take care of our customers and help them make the best use of our pricing platform, now and in the future. You are the primary contact for our customers, the face and the voice of Price f(x). You help our customers with onboarding, adoption, and growth. You provide feedback to the product team. You share your experiences with the Customer Success Team and vice-versa.

Implementation Specialist

Human Practice
Chicago
2 days ago
At Human Practice, we work with the most prestigious hospital systems in the country, connecting their world-class experts to patients that need them. We are hiring implementation specialists to support rapid customer acceleration in 2019. The interesting challenge we solve Today’s referral process puts a great burden on patients, who may already be experiencing extreme stress due to their diagnosis. The referral process also leaves physicians

Spanish Bilingual Customer Success Specialist

Snapsheet
Chicago
2 days ago
+48
As a Spanish Bilingual Customer Success Specialist, you are a part of an amazing customer service team that helps make the claims process simple for everyone. We’ll rely on you to actively listen to our customers needs and provide empathy during high stress situations. We are looking for customer support experts who will provide the human connection to our customers, insurance adjusters, and body shops.

Customer Success Specialist

Customer Success Manager

QualSights
Chicago
2 days ago
+17
ABOUT US QualSights (www.qualsights.com) is a technology platform that provides brands, agencies and consulting firms a dramatically faster, more efficient and affordable way to generate deeper qualitative insights at global scale. In order to improve customer experience and design more user-friendly products, companies need timely and accurate insights into consumer behavior. QualSights allows companies to use the power of live mobile video and

Manager, Customer Education and Onboarding

Numerator
Chicago
2 days ago
+10
The Customer Education and Onboarding Manager is a critical position within the Customer Success Department. This individual owns the first 90 days of a client relationship to ensure customer expectations are met and critical success milestones have been achieved. The Customer Education and Onboarding Manager collaborates with the Account Team to proactively train users of our platform on identified use cases to drive customer adoption and impact stories.

OmniPanel Consultant (Panel of Record)

Client Director - CPG Clients

Claims Manager

SMS Assist
Chicago
3 days ago
+18
The Claims Manager is tasked with protecting the interests of the company and ensuring that claims are handled properly for our customers, their customers, and our affiliates. Duties include, but are not limited to, managing claims, conducting investigations, coordinating outside litigation counsel, engaging in high-level problem solving and analysis, organizing and managing case files, and carrying out special projects for the legal department. 

CLIENT DEVELOPMENT MANAGER

Conversant
Chicago
3 days ago
+48
An individual contributor role that is responsible for significant revenue growth by using general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals.  Coordinate internal resources for the preparation and delivery of objective based solutions for client. Create and deliver customized sales opportunities that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of accounts both internally and externally. Build relationships with key marketing, merchandising, and media decision makers within client organizations, while understanding landscape and gaining account penetration. Negotiate and close contracts with client’s key decision makers.

DIRECTOR, CLIENT DEVELOPMENT

Conversant
Chicago
3 days ago
+48
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Conversant.  We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. Lead internal resources for the preparation and delivery of objective based solutions for clients. Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of account both internally and externally. Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization. Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful.

DIRECTOR, CLIENT DEVELOPMENT- AUTO

Conversant
Chicago
3 days ago
+48
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Conversant.  We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. Lead internal resources for the preparation and delivery of objective based solutions for clients. Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of account both internally and externally. Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization. Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful.. Negotiate with client’s key decision makers and influencers to create positive outcomes for Conversant and the client. Develop a roadmap for success over time that will enable client satisfaction, growth and trust.  Ultimately aspire to become the Client’s Trusted Advisor.

SR. CLIENT DEVELOPMENT MANAGER

Conversant
Chicago
3 days ago
+48
·       An individual contributor role that is responsible for supporting the revenue growth by using general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. ·       Create and deliver customized sales opportunities that address the client’s compelling events and help them meet their goals. ·        Lead internal resources for the preparation and delivery of objective based solutions for clients. ·        Effectively facilitate day-to-day management of accounts both internally and externally. ·        Assess and analyze program success given the agreed to KPI’s by client and Conversant. ·        Build relationships with key marketing, product manager/business owner, and media decision makers within client organizations, while understanding landscape and gaining account penetration.

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