Chicago Tech Jobs and Startup Jobs

8

Customer Success Manager, SPINS Ventures

SPINS LLC
Chicago
3 days ago
+25
As a Customer Success Manager, you will work closely with our clients as a primary point of contact for training, troubleshooting, and overall best practices within our software suite. You will need to convey your expertise in technical concepts to provide guidance to our clients in addition to feedback to our Product Team. To excel at this role, you must be confident, organized, sociable and enjoy interacting with customers of varying levels of experience and technical understanding. If you are motivated to help amazing customers and influence product direction, we want to hear from you!

Customer Success Manager – Geography Central

DocuSign
Chicago
1 week ago
+44
The Customer Success Manager (CSM) is a high-energy strategy-focused customer advisor responsible for a portfolio of selected strategic and enterprise companies, driving return on our customers’ investment in the DocuSign Agreement Cloud and unlocking further modernization across their system of agreement. The CSM will define, develop and execute effective customer adoption and success strategies. The CSM is able to discuss and advise on core functionality and features beyond the fundamentals, and the art of what is possible. Working with resources across the Customer Success organization and DocuSign, the CSM helps customers realize business results by serving as the post-sale conduit for our customers.

Customer Success Architect

Customer Success Manager – Partner Customers

Senior Customer Success Manager – Public Sector

Client Partner

10th Magnitude
Chicago
1 week ago
+10
10th Magnitude is seeking an experienced professional services Client Partner to lead our largest customers and project teams through successful delivery of Azure transformation projects. This role requires demonstrated consulting services and Delivery Management expertise with a passion for attaining customer success, building relationships with stakeholders and driving additional growth and opportunity with our clients. The Client Partner will work closely with customers and the 10th Magnitude Sales and Engineering teams to ensure successful project delivery.

Client Support Coordinator

SMS Assist
Chicago
3 weeks ago
+18
The Client Support Coordinator plays an integral role in account operations for an assigned client. This role works closely with multiple internal and external stakeholders to address daily client needs and challenges, while identifying and executing opportunities to make meaningful improvements to client operations.

Client Support Coordinator

Customer Success Analyst

Lextegrity
Chicago
3 weeks ago
We are hiring a Customer Success Analyst to serve as an advisor to our enterprise customers, guiding them on all steps of their customer experience, including onboarding, training, support and product engagement. We need someone who is comfortable with technology and who is excited about learning how to use the features of our platform so that they can communicate this knowledge to our customers. We also need someone who is comfortable doing telephone and web/email-based support, and who is interested in growing with the company as our customer base and internal needs expand. 

Client Support Analyst

GTreasury
Northwest Suburbs
3 weeks ago
+14
GTreasury, a leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a detail-oriented Client Support Analyst to perform the key role of supporting our treasury management solution by acting as front-line support for our current client base, helping to bring problems to resolution in a quick and professional manner.  The Analyst will also act as the internal support resource, helping other staff members to resolve issues and deliver solutions to our clients.  The Analyst is expected to take on a number of small projects including functional customizations, product improvements, and business process improvements.

Senior Support Account Manager

ServiceNow
Chicago
1 month ago
+47
As a SAM, you will be responsible for a defined territory of accounts providing a high-touch support experience to our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for support related requests.  Working as a support advocate, the SAM helps coordinate efforts within ServiceNow to ensure timely resolution of incidents and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries and driving status updates on all open high-priority incidents.  A SAM should be comfortable presenting to all levels within an organization including C-Level contacts.     

Client Partner

Ensono
West Suburbs
1 month ago
+38
·       Lead account strategy and planning and find opportunities of growth in the account. ·       Develop and strengthen relationships with decision makers and influencers in the customer organization and grow revenue and drive new opportunities for Ensono’s end-to-end portfolio. ·       Cultivate and grow senior client relationships in digital advisory capacity. ·       Evangelize and promote clients’ digital innovation programs. ·       Collaborate with Enterprise Architecture Teams, Client Success Managers, Operational & Delivery teams to provide your domain expertise and represent our company. ·       Working with the Cloud teams to help define roadmap and assets based on the customer objectives and. ·       Working with the Marketing team to help define sales messages and marketing collaterals for the account.

Senior Client Success Manager

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