Chicago Tech Jobs and Startup Jobs

4

Client Services Representative

Paylocity
Northwest Suburbs
4 days ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

National Sales Support

Customer Success Manager

Built In
Chicago
1 week ago
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer. Create Success Plan by providing user-focused training, onboarding, and engagement. Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk. Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives. Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices. Expedite technical and purchase-related escalations. Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Maintain an understanding of Built In products and tech industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs. Host regional and segment specific webinar series for end-users to ensure customers are provided with additional education to fully optimize use of Built In Products.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
2 weeks ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Success Project Specialist

StratEx
Chicago
2 weeks ago
+21
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software. Job Responsibilities/Essential

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