Chicago Tech Jobs and Startup Jobs

6

Client Relationship Manager - Enterprise Specialis…

Envoy Global
Chicago
1 day ago
+27
The Customer Relationship Manager, Enterprise Specialist, is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The ultimate objective

Implementation Consultant

Yello
Chicago
5 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
5 days ago
+27
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Customer Success Manager

Built In
Chicago
1 week ago
+32
The Customer Success Manager (CSM) partners closely with Account Managers (AM) to ensure Built In’s Customers achieve a significant return on and drive business success with their Built In investment. The CSM will support our users within assigned accounts, to ensure effective new user and product onboarding and engagement on BI products and solutions.

Benefits Client Support Analyst

Paylocity
Northwest Suburbs
1 week ago
+31
The primary objectives for this position are to build and test client sites and to import and analyze data for our existing Web Benefits clients. This position will appeal to you if you are someone with strong attention to detail, finds the world of the benefits interesting and a multi-tasker who loves interacting with people and data. Our reputation has been built on the foundation of an overall commitment to customer service therefore providing exceptional customer service is our top priority! 

Benefits Client Account Manager

Customer Service Account Manager

Customer Success Representative

Upwork
Chicago
1 week ago
+32
You’ll work closely with assigned accounts to establish long lasting relationships with decision makers and users to ensure repeat usage on the platform. Execute platform training for users to become comfortable with the platform and how to engage with Freelance and agency talent. Develop adoption plan, establish communication with key partnerships of each assigned accounts. Establish communication with decision makers, manage reporting to measure success against customer expectations, and drive the renewal process. Implement strategies to maximize customer lifetime value and minimize churn risk while increasing overall customer satisfaction and identifying up-sell and cross-sell opportunities. Develop a deep understanding of the product to recommend the software’s features and functionality that meet customers' specific business needs. Consistently bring creative ideas and solutions to the team on how to improve the customer experience.

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