Chicago Tech Jobs and Startup Jobs

64

Immigration Specialist

Envoy Global
Chicago
2 days ago
+47
Act as the main point of contact for customers regarding general immigration issues by using a consultative and proactive approach. Assist customers in the onboarding process, ensuring strong data integrity and transfer of cases into our platform and workflow. Manage case onboarding: scanning, case and data review for all cases. Act as a liaison with Global Immigration Associates (Envoy’s immigration partner firm - GIA), to provide our HR customers with the most up to date case information in a timely manner. Monitor data and reports through the Envoy Web App and Salesforce.com and analyze findings to provide value for our customers. Support CRM's across multiple clients, developing and managing customer-facing documents and reports.

Carrier Solutions Coordinator - Entry Level

Shipwell
Chicago
2 days ago
+38
As a Carrier Solutions Specialist, you will field calls and emails to and from our carrier customers and find ways to help them move freight more reliably and economically. Working in our proprietary platform, you will help keep freight moving on-time and on-target for customers working in North America. Some of the time you will be tracking shipments we know are doing just fine, however other times you might be trouble-shooting problems with freight, calling customers for paperwork, or just checking in to make sure everyone is happy! 

Customer Support - Problem Solver

ClassBug
Chicago
2 days ago
WHO WE ARE We are ClassBug, a small company passionate about providing awesome tech to small business owners, primarily in the performing arts and fitness markets. Our platform allows studios to manage their classes and students easily in the cloud & provides them an intuitive way to offer online registration/payments to their customers.  JOB DESCRIPTION Looking for a full-time Customer Support Rep. Candidates should be awesome, friendly,

Restaurant Success Manager - Toast Payroll

Toast
Chicago
2 days ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Customer Success Manager

Mastery Logistics Systems
Chicago
2 days ago
+18
Work collaboratively with customers and internal stakeholders through all phases of the customer relationship; engagement, onboarding, implementation, support, & success. Represent the Mastery brand values during all client interactions. Utilize industry experience to create innovative and tailored solutions for Mastery customers. Drive product value, adoption, and user experience through onsite and virtual interactions with Customers. Manage day-to-day tasks and communication with internal and external stakeholders. Represent customer needs and interests to internal stakeholders. Drive the resolution of issues through problem solving, identification of necessary resources, and escalation. Manage customer success through relationship building, product expertise, and problem solving.

Manager, Customer Success Management

Relativity
Chicago
2 days ago
+54
The Manager, Customer Success Management oversees a team of Customer Success professionals who work closely with Relativity customers. This team is responsible for ensuring successful adoption, maturity, and growth of Relativity customers across various segments. This position will be focused on managing and coaching a team of customer success managers (CSMs).

Care Coordinator

VillageMD
Chicago
3 days ago
+36
Actively engage and collaborate with PCP’s and office staff in identifying high-risk patients. Engage with patients in the primary care setting to introduce and engage them in the VillageMD care management model. Manage a caseload of lower acuity patients and support those patients in working toward their healthcare goals Employ motivational interviewing skills to elicit optimal member engagement/outcome. Identify patients with Gaps in Care and work with practice staff and care management team to effectively close gaps. Identify and support practice needs for structured on-site Care Coordination presence in alignment with program models.

Client Services Optimization Coordinator

Echo Global Logistics
Chicago
3 days ago
+25
Maintain and Centralize Documentation. Contracts and addendums information. Client contact information. Maintain BD Referral List. Ops Handbook library content. Update Industry and PPI Slides. Responsible for Department Organization. Maintain accurate and current seating chart. Coordinate monitor, computer, equipment upgrades. Facilitate hotel desk space for off-site managers. Maintain AM, OM and AE email distribution lists. Create new accounts within Salesforce. Tracking and collection of review calibrations. Department meeting preparation and facilitation.

Carrier Operations Representative

Customer Success Specialist

Carpay
Chicago
3 days ago
Join an exciting fast-growing start-up where people really care about their work. We're 11-strong today, and looking for number twelve to join us as we continue our vision of helping small business owners (independent auto dealers) achieve their goals.   The Job - Help New and Existing Users Succeed with the Carpay Product schedule training calls with users after the sale is closed conduct remote trainings with the user's entire staff foll

SVP of Business Development

Supernova Companies
Chicago
3 days ago
+16
SVP of Business Development: Supernova is a fast-growing company providing SaaS solutions to financial institutions (Banks, Insurance, B/Ds, RIA etc.). We help investors achieve greater financial success through access to liquidity solutions such as Securities-based Lending (SBL).  We seek a highly motivated Senior Vice President, Business Development focused on growing our largest and most strategic relationships. You will be an expert of

Service Operations Analyst

Origami Risk
Chicago
4 days ago
+38
Who We Are Origami Risk is a wildly successful provider of integrated SaaS solutions for the risk and insurance industry—from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. Origami Risk delivers a full suite of risk management and insurance core system solutions from a single secure, cloud-based platform. A singular focus on helping clients achieve their

Integrations Consultant

Yello
Chicago
4 days ago
+36
Company Description We’ve all had a recruiting experience that stands out, either because it was magical or ‘oh so horrible.’  The technology that recruiting teams use to find, connect with, and advance talent often shapes a candidate’s experience. Yello’s software enables employers to recruit effectively and efficiently. If it excites you to be a part of a team that helps some of the world’s largest brands connect with their talent, then come

Implementation Consultant

Customer Success Manager (Federal)

Customer Success Manager

Customer Success Manager

Stats Perform
Chicago
4 days ago
+24
As a successful Customer Success Manager at Stats Perform, you'll be responsible for ensuring the success of Stats Perform's products within a designated book of accounts. You will do this by building and managing meaningful client relationships with a consultative approach, allowing you to work closely with the customer in defining and delivering on their strategic goals. You'll leverage these relationships and your knowledge of your clients' business – along with your knowledge of the sports industry and of Stats Perform's product suites – to ensure that clients are receiving the maximum value of their licensed products and recognizing return on their investment with Stats Perform.

Relationship Manager - 3rd Party Administrator (Mi…

DFIN
Chicago
4 days ago
+42
The Relationship Manager is a professional level position that requires the ability to work both independently and as part of a team. This role is responsible for maintaining and enhancing relationships with Mutual Fund Administrators (TPAs), ensuring client satisfaction through implementation of multi-year strategies, periodic client meetings and discussions covering service levels, system utilization, client retention, product offerings, economics, and KPIs. Relationship Managers are viewed as trusted advisors and we work with our clients to continually assess the rapidly changing business environment to provide expertise and guidance so our TPA clients can focus on growing their assets under administration.

Customer Support Manager

Kalderos
Chicago
5 days ago
+28
Kalderos is looking for an experienced Customer Support Manager. In this role you will be accountable for building a strategic customer support model and assisting our leadership team in planning, hiring,  and standing up the customer support function for Kalderos’ products. Also, you will be responsible for leading the customer service activities for Kalderos. This includes responsibility for the daily execution of the customer support processes of order management, account management, incoming call volume  and daily issue resolution as well as the coaching and performance management of their respective team and any relevant third-party vendors.

Chief Revenue Officer-CRO

Displayr
Chicago
5 days ago
About Us: This is an opportunity to work for a growing Data Science/BI SaaS company with offices across 3 continents. With an ARR of $5.5M and a growth of 38% in the last 12 months, we have immense growth potential across North America. With a business size of 51 currently, up from 12 four years ago, this is an exciting time to join our high growth start-up. Sales and marketing are based in Chicago, with engineering based in Australia. Whilst

Client Success Associate

PerkSpot
Chicago
6 days ago
+39
The primary focus of the Associate Client Success Manager role is to partner closely with departmental resources to oversee accounts and deliver excellent customer service. Associate Client Success Managers will contribute to the successful delivery of our solutions and ensure clients meet their goals and objectives by managing a designated subset of accounts. Associate Client Success Managers are focused on account retention by reinforcing the PerkSpot Value Proposition. 

Customer Success Team Leader (USA)

Bringg
Chicago
6 days ago
+26
Lead a team of Customer Success that is handling a portfolio of clients. Take ownership of your team member and your accounts through the customer life cycle and lead them to growth. Take active ownership to enable renewal of Bringg`s customers. Train and onboard new team members. Focal point for the customer for all project related activities. Contribute to creating scale methodologies, processes, knowledge mapping, onboarding and best practices. Mediate conflicts and mitigate risks.

Director, Client Success

Lumere
Chicago
6 days ago
+42
We are seeking an experienced and driven Director of Client Success to lead our established account management team across Lumere’s entire portfolio of existing accounts. You’ll work closely with our team of Executive Partners to define and execute strategies to maximize growth, retention, satisfaction, and engagement; and partner with cross-functional leaders to ensure effective execution of the desired strategy at each account.

Client Executive

SilkRoad Technology
Chicago
6 days ago
+45
Our sales team is seeking a Client Executive to develop, maintain and grow new and existing client relationships. The Client Executive will create and execute an annual territory plan to generate new revenue from existing clients and identify and convert prospects into clients. This role will develop leads from direct prospecting, internal marketing campaigns, and development of client and partner referrals.

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