Customer Support Jobs in Chicago

The Chowly Configuration Specialist provides a 5-star customer experience to all Chowly clients. Working in office, the Chowly CS contacts signed Chowly clients to schedule and complete installations, organize launches and provide on-going support to clients POS integration services. This is a full-time role with room for career growth through managing other Configuration Specialists in the department. Currently Chowly is looking to build out new

The Chowly Implementation Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Implementation Specialist is in charge of onboarding new clients and walking them through the operational process. This includes welcoming the client to Chowly while making sure the team is set up for success by gathering needed information, detailing the service, making sure expectations are set and met, and managing this

Here @ Strata… We are committed to our mission to help heal healthcare. Our unique culture is driven by a social, hardworking environment full of talented people solving problems together.  We embrace learning, cross-team collaboration, and continuous career growth.  Lifting each other to lift our clients, our product, our company.   If being part of a fun, fast-moving, innovative team is what you seek?  Keep reading.    We look for someone who:

We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down. With more than 85,000 restaurants and over 15.6 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient.

The Role: Morningstar offers real-time data for more than 14 million global instruments including equities, futures, options, commodities, and precious metals on every major exchange worldwide. Brokerage firms, banks, and other institutions power their systems with our tailored data feeds or monitor relevant trading movements using our market data application. The Technical Support Representative will work as part of our dynamic global support

We're looking for an exceptional candidate who will be responsible for chargeback and risk management support. Self-management is key to success in this position on this expanding team. Our strong preference is 1-2 years experience in a customer support role. Experience in the risk management, dispute resolution and/or card compliance is preferred but not required.

About Us The Tie Bar is a Chicago-based, direct fashion brand that is disrupting the men’s accessories space. We are the #1 e-commerce destination for high quality, affordable ties, socks and other accessories. We're a small, entrepreneurial team with big ambition. We have the wind of a strong brand and established traction at our back. Responsibilities: ·       Outgoing, energetic personality, with a talent for fashion and sales.

Who We Are: Braviant Holdings is a leading provider of analytics and technology-driven alternative financing solutions for consumers. We currently operate two brands: Balance Credit and Chorus Credit. With an office in downtown Chicago, we are growing rapidly and looking for smart, passionate people to help us develop into a market leader in the fast-growing fintech space. Our industry is anticipated to grow up to 10x in the next 10 years. Come

The Job Do you have a passion for providing a world-class customer onboarding experience? Do you see yourself as a trusted partner to your customers? Otus, a fast-growing EdTech company based at 1K Fulton in the West Loop of Chicago, is looking to expand our team! As the Client Services Specialist you will provide product onboarding, training and guidance to our customers to ensure their initial and continued adoption and success of Otus. As an

What We Do Uptake helps industrial companies digitally transform with open, purpose-built software that delivers outcomes that matter. Built on a foundation of data science and machine learning, our vision is to create a world that always works — one where the machines and equipment we depend on daily don’t break, and industrial companies are once again the creators of economic growth and opportunity. What You’ll Do: As a Lead, Customer Success

Cubii is focused on creating a lifestyle brand of connected, compact fitness devices. Our team loves design and technology. We blend these together to create fitness products for today’s connected age. We’re looking a committed individual who can work with our team to support the company’s customer support operations. Responsibilites include: 1. Act as the voice of Cubii on the front lines with customers 2. Manage customer relationships

FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining and partnering with Sales to expand the customer partnership. We want our customers to come for us best practices and it is up to you to create raving fans that want to expand their partnership with FourKites.

As part of the Shipment Specialist department, you will be responsible for ensuring that Echo’s customers and carriers are provided with exemplary service. Major responsibilities of this position include, but are not limited to: handling inbound calls and outbound calls, working with truck drivers, dispatchers, shippers and receivers. While handling calls a Shipment Specialist will be responsible for problem-solving and utilizing professional communication. The ideal candidate will take initiative to continuously improve the performance and efficiency of themselves and the department. The Shipment Specialist department is a call center environment with a fast paced, fun atmosphere.

FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues. The position requires great communication skills, strong computer skills and the ability to make our customers happy! Experience within a call center environment is a plus, but not required.

Unific is the only Integration Platform as a Service (iPaaS) and Customer Data Platform (CDP) built for small and midsize eCommerce merchants. Our suite of products and services are designed to help you turn data into insights, insights into action, and action into growth — all in an intuitive, repeatable way that provides an ever-deepening understanding of your business and customers. We are a quickly growing investor-backed company. Now we are

Hireology’s technology empowers businesses to build great teams.  Over the last seven years, we’ve grown from a startup to a market-leading organization with over 150 team members, and we’ve created an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a member to the Customer Success team. The Customer Success Manager will focus on building strong, trusted partnerships

Rocket Travel, Inc., a subsidiary of Booking Holdings (formerly The Priceline Group) seeks bilingual English/Portuguese candidates for our full-time Portuguese/Spanish/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic

Liaise with internal and external contacts to ensure that change orders are well communicated, well thought out, and efficiently executed to completion with minimal service disruptions. Perform high level and in-depth network monitoring; troubleshoot and diagnose network, hardware, and ISP issues.

Job Classification This is a full time, exempt position The schedule for this position is Friday- Monday 8:00 AM-7:00 PM   Core Responsibilities Serve as a technical expert and resource for Operations/Customer Service Managers in our Facilities Department Prepare, review, and approve quotes and invoices for facilities maintenance work (pricing, scope, etc.). Serve as key point of contact and able to resolve contract issues with affiliates

Since our launch in 1999, ShowingTime Technical Support Representatives have their fingers on the pulse of our customers. We’re looking for a Manager, Technical Support who is responsible for supervising Technical Support Representatives that provide problem resolution for inbound calls, chats, and emails from our customers. This position will positively impact our customers’ perception of ShowingTime technical support and our products.  We are