3 weeks ago
The Retention Specialist, as a key member on the Retention and Recovery team, is responsible for resolving business interruptions throughout the life-cycle of our restaurant client relationships. To be successful in this role, one must enjoy working in a fast-paced, high-volume, call center environment. The ideal candidate knows how to think strategically, has a strong work-ethic, is goal-oriented and a problem solver. It is essential to work effectively as part of a team, in collaboration with Sales, Contract Operations and Processing and look to resolve disputes professionally.