The Network Operations Center (NOC) Lead is to work collaboratively with infrastructure and application teams to help ensure the stable operation, reliability, and security of datacenter and property-based infrastructure. The NOC team helps to support all the services that comprise those systems through proactive monitoring and standard operating procedures. The NOC Lead will work closely, and with minimal supervision, with operations and business teams and will provide guidance and input into strategic direction/development of datacenter and infrastructure monitoring and support. This person will have superior knowledge and experience in the areas of monitoring, prioritization, escalation, infrastructure support, communications interfaces, and related hardware/software. Maintains technical expertise and may have certifications in selected vendor products.