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Operations Manager Jobs in Chicago
101
Client Services Manager
EMX Digital
Chicago
featured
+35
We’re looking for a Client Services Manager based in Chicago to be an integral part of our Client Services Team. Once a sale is made, CSM’s are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is an opportunity to join one of the fastest growing companies in digital video advertising in the US.
Field Manager
Livly
Chicago
featured
+12
Livly is seeking a Field Manager to join our quickly growing Short Stay team! Livly’s Short Stay business is busy building out and managing short stay rental units across Chicago. Our Field Managers spend their time onsite at our buildings ensuring that each rental unit is in top shape for our short stay guests. If you are detail oriented, are passionate about providing exceptional customer care, and love an action-packed day – this is the perfect role for you!
Customer Success Manager
HealthJoy
Chicago
featured
+16
Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are seeing value from our product.
Manage customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing.
Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success.
You’re a teamplayer. Assist with onboarding of additional team members and provide ongoing training and development to create a highly proficient support structure for the Customer Success team.
Provide proactive account analysis and identify incremental areas of improvement through NPS scores.
Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.
CUSTOMER SUCCESS MANAGER
Centro
Chicago
36 minutes ago
+28
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy.
The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.
Operations Coordinator
AptAmigo, Inc.
Chicago
2 hours ago
+9
AptAmigo's mission is to build trust, one person and one apartment at a time. We're building the best technology and service in a stale, dysfunctional industry (residential real estate brokerage). We are looking for a highly motivated individual looking to get in on the ground floor at one of the fastest growing real-estate technology companies out there. We've grown 500%+ this year and are on track to exceed that in 2019!
The Role
You'll be
Assistant Director of Operations
Everywhere Wireless
Chicago
2 hours ago
+17
Assistant Director of Operations Company and Culture
Everywhere Wireless is the leading independent, privately-operated Internet Service Provider ("ISP") in Chicago. The company competes with Comcast and AT&T to provide Internet access to business and residential customers throughout Chicago and its first ring suburbs. Using the most advanced microwave and fiber-optic technology, EW has disrupted the status quo in the ISP space by providing
Senior Manager, Insider Threat Investigations
TransUnion
Chicago
3 hours ago
+14
The Senior Manager, Insider Threat Senior Investigations is tasked with leading TransUnion Information Security's investigative efforts to detect and prevent insider threat incidents. The lead investigator will orchestrate the execution and advancement of investigation techniques to determine root cause and responsibility of suspicious, sensitive activity. This position is for a self-motivated, detailed-oriented candidate with proven skills operating in a confidential environment.
Operations Analyst
Truss
Chicago
3 hours ago
+13
Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space. Our tech-enabled platform and our people help you find the right space for the best price in record time. Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process. Plus, we are
Operations Manager, Partnerships
Tempus
Chicago
5 hours ago
+18
Passionate about making a difference in the world of cancer genomics?
With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a Head of Supply to join our
Office Manager/Executive Assistant
DAIS Technology
Chicago
7 hours ago
+19
Founded by a group of industry visionaries and startup disruptors, DAIS is reimagining insurance by empowering agencies and carriers with a cutting edge software platform designed to handle the complex challenges of the industry.
DAIS is currently in stealth mode, but we’re looking for people who are curious, driven, and hungry for a challenge. DAIS will give you the room to take complete ownership of your work within an exciting startup culture
Operations Associate Principal
Via
Chicago
7 hours ago
Job Overview
As a Via Operations Associate Principal, you will have the opportunity to gain broad exposure to entrepreneurship, operations management, marketing, and product and business development. You will work directly with our senior team in Chicago as we grow our service in Via's 2nd city.
Responsibilities and Duties
As one of the first Via Chicago employees, help build a successful local service
Serve as point of contact for drivers
Strategic Sourcing Analyst
Paro
Chicago
8 hours ago
+12
Why Paro?
Mission: Our mission is empowering finance & accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled.
Vision: We
Delivery Manager
Fooda
Chicago
8 hours ago
+13
Due to expanding growth, Fooda is looking for a Delivery Manager to lead our Delivery and Customer Happiness Team. This role will serve as the direct contact for multiple delivery couriers and restaurant partners while being responsible for the implementation of new Delivery Customers for Fooda and growing the business.
Director, IT Service Management
HAVI
West Suburbs
9 hours ago
+18
The Director, IT Service Management is primarily responsible for strategic leadership and execution of IT Service Management processes and functions. This includes defining services, establishing standards and processes, delivery of CMDB, and reporting on service metrics. This role is also responsible for the delivery of global enterprise applications, specifically CRM and PPM. Additionally, this individual is responsible for managing and developing the team of IT professionals who support those applications.
Sr. Manager, Market Operations
Grubhub
Chicago
10 hours ago
+23
We’re looking for an exceptionally analytical operations leader with a roll-up-your-sleeves attitude to join the Market Operations team. You’ll be responsible for a team of Market Managers and regional oversight of markets with direct oversight of the growth and health of the business. A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.
Merchant Success Manager
Groupon
Chicago
1 day ago
+10
The Merchant Success Manager role is responsible for ensuring that merchants have a best-in-class experience selling on Groupon Goods Marketplace. Ownership will range from managing our Merchant Success team to ensure support service level agreements (SLA’s) are achieved, developing and executing plans to reduce merchant contact rates, to partnering with the Product and Operations teams to improve the overall merchant experience.
Information Security Analyst | Cyber
Origami Risk
Chicago
1 day ago
+38
Who We Are
Origami Risk is a wildly successful Enterprise Software as a Service growing at an exceptional rate. Origami has been consistently ranked the #1 Risk Management Information System (RMIS) in the industry’s most comprehensive studies for the past 5 years. Founded by industry veterans committed to bringing new ideas and advanced features to the RMIS market, Origami Risk’s innovative software is designed with the latest technology and a
Technical Support Manager
Showpad
Chicago
1 day ago
+17
Maintain a good relationship with the rest of the CS team, Engineering, Product and Sales teams. As your team will work in close collaboration with the engineering team, it is vital to keep a good understanding between the two teams. Teamwork is the basis of how we operate at Showpad.
Weekly 1-1s with your team members, challenging them to take them to take their career to the next level.
Making sure the team has the right tools, skills, training, to excel in their roles.
Field Manager
Livly
Chicago
1 day ago
+12
Livly is seeking a Field Manager to join our quickly growing Short Stay team! Livly’s Short Stay business is busy building out and managing short stay rental units across Chicago. Our Field Managers spend their time onsite at our buildings ensuring that each rental unit is in top shape for our short stay guests. If you are detail oriented, are passionate about providing exceptional customer care, and love an action-packed day – this is the perfect role for you!
IT Operations Manager
Green Thumb Industries (GTI)
Chicago
2 days ago
+10
The IT Manager oversees the majority of our back-end IT functions on a day-to-day basis. They collaborate with other IT & Departmental leaders to keep GTI moving quickly & communicating effectively. This is a true greenfield project and will include building a great deal of tools and programs from scratch. Essentially: you get to build cool stuff with cool people. This position serves as our The IT Operations Manager will also manage a small team of System Administrators & IT Specialists.
Chief Operating Officer
University of Chicago - Polsky Center for Entrepreneurship and Innovation
Chicago
2 days ago
The COO is responsible for the business operations of the Polsky Center for Entrepreneurship and Innovation and its expansion initiatives. This individual works closely with the senior management of the University and the Polsky Center to efficiently and effectively deliver centralized business services including finance, human resources, and IT for Polsky. This COO is also responsible for the growth and success of the Polsky Center’s physical
Manager, Customer Success
ActiveCampaign
Chicago
2 days ago
+48
As Manager of Customer Success at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 60,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.
Customer Success Manager
DialogTech
Chicago
2 days ago
+43
The Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Customer Success Manager for our customers you are their lifeline to our organization.
For this particular role, we are looking for a self starter who feels at ease taking on a more sales oriented approach in helping to drive and secure revenue, as well as mitigating the churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.
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