Operations Manager Jobs in Chicago

The Director of Market Development for Financial Services Consumer Lending and Fintech will support the Consumer Lending sub-vertical’s efforts to deliver on the revenue targets and business development objectives of the sub-vertical’s three-year strategic plan and annual operating plan. The director will serve as an expert on the application and implementation of TransUnion solutions for personal loans, student loans, and retail finance, and will engage with customers, partners and internal resources as necessary to meet the annual business goals and strategic objectives. Beyond direct engagement with the sales to identify and close sales opportunities, the director will also work with the sales organization to ensure that consumer lending-related account planning aligns with the overall Consumer Lending market development plan.

The Director, Quality System and Compliance will build out and implement the 1GTI GXP Quality Management System and implement a global and flexible electronic Quality system for compliant processes. The successful candidate will provide leadership to establish and maintain quality levels that meet and exceed customer expectations. The scope of this leadership role includes systems and compliance, metrics, monitoring, complaints, and continuous improvement. This individual will lead other Quality Assurance professionals, and/or consultants/contractors.

Build and lead all operational teams (Sales, Marketing, Operations). Ensure cross-functional coordination, revenue recognition and alignment of KPIs across the organization. Lead business planning, goal-setting, and establish measurement/analytics framework and cadence. Provide analytics and reporting for the leadership team. Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting. Assist with executive level hiring and identifying people needs across the organization.

We are looking for a highly motivated and capable bioinformatics team lead with extensive experience and interest in translational cancer research, genomics algorithm development, and systems validation and verification. This position requires experience with scientific programming, clinical regulatory requirements for software systems, algorithms development, and statistical modeling. Top candidates will also have leadership experience in NGS pipeline development in a clinical setting.

Take ownership for representing some of our most strategic relationships with The Trade Desk’s largest clients.  Work collectively with greater global Sales, Client Services, and Trading teams to cultivate focused accounts and brands.  Own relationships with commercial and contract leads atmajor Advertising clients.  Communicate the value of our media buying platform by aligning The Trade Desk’s media buying philosophy with our client’s.  Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering.  Take lead in responding to RFPs,including qualification & win strategy.  Coordinate global account discussions with counterparts in US.

We’re looking for a Head of Insurance who will strengthen and grow our insurance business. You’ll be responsible for the strategic direction and the day-to-day execution of our client facing insurance programs. You’ll have the opportunity to streamline processes for our clients, vendors, and partners globally - all while making our teams more efficient by driving standardization and efficiencies within our insurance programs.

This position will be responsible for selling Solstice | Kin + Carta professional services contracts (digital advisory, cloud native modernization, digital customer experience development, and emerging capabilities). Activities involve pipeline development, lead qualification, customer meetings, proposal development, negotiations, and closing. In addition, you will participate in industry networking and partner sponsored events to build direct sales pipelines.

The Technical Customer Success Manager, “TCSM”, is the primary technical contact for accounts that have Enterprise Premier Support and are entitled to a designated support engineer who is an expert in their use cases, implementation and installation. The TCSM maintains all aspects of the technical relationship from troubleshooting possible issues, filing and advocating for enhancements, partnering with engineering & sales, preparing for new releases and rollouts and otherwise participating in the overall account management support of the customer.

Develop, implement, and evolve production-related processes to improve operational efficiency. Create and employ best practices to import media, back-up/store media, organize media libraries, naming conventions and compliance with metadata standards. Implement new communication plans, notifying and summarizing the availability of new content. Prioritize competing deadlines and employ strict attention to detail, while effectively communicating expectations. Work in collaborative environments to ensure all projects align with business needs. Manage project timelines to ensure reviews meet expectations and projects are delivered on time and always meeting our standards.

Act as a senior individual contributor on a portfolio of key strategic clients. Focus on fully growing strategic accounts by becoming a trusted advisor to senior investment, strategy and planning leads. Communicate and persuade fully across junior to very senior clients, while also demonstrating influence over Director to VP level constituents. Use creative and strategic problem-solving skills to fine solutions that are mutually beneficial to TTD and our clients. Design 6-12 month plans for driving revenue, margin and channel/new advertiser growth on key accounts. Partner closely with our sales team and external resources to drive projects forward. Develop trusting and productive relationships with key stakeholders both internally and externally. Act as an internal voice for client product and strategy needs.

We are seeking a Head of Insurance to join our Senior Executive Team (C-Level or SVP Level) and manage Clearcover’s core insurance functions, including underwriting, insurance product strategy, pricing, reinsurance, and risk management. This person will report directly to the CEO and be accountable for all insurance-related functions in the company.   Clearcover has grown substantially in the past 12 months and continues to build momentum. As a result, we are looking for someone who can be accountable for a large, multi-state P&L and the full-stack (licensed) insurance organization behind it. You must also be willing to look at how to grow our P&L with a first-principles lens. This role will work cross-functionally with other key stakeholders to drive the company’s growth and profit results. 

The VP of Operations is an influential senior leader responsible for creating, enhancing and operationalizing efforts that support the day -to- day needs of our clients as well as strategic growth of the business. You will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our operations efforts through its current phase of hyper growth. You will work collaboratively across teams to strategize and execute a best in class operating model through implementation and ongoing customer success.

The Director of Ecommerce is a high-impact leader responsible for the vision and strategy for Green Thumb’s digital presence. This individual will work cross-functionally to build greenfield platforms across ecommerce, customer relationship management, mobile, CRM and retail, developing a cohesive, world-class digital experience for Green Thumb’s customers across all brands. The Director of Ecommerce reports directly to the Chief Information Officer, with high visibility to the rest of the Executive Leadership Team. This position requires an outside the box strategic leader with the flexibility to manage the fast pace and unique challenges of the cannabis industry.

As an integral member of the VillageMD Business Development team, the Director of Physician Network Development will be responsible for selling VillageMD’s solution and model to independent practicing primary care physicians, in our VMD Chicago market. This individual will drive recruitment of local independent physicians and practices into the VillageMD network and will be responsible for developing and managing physician partnerships from initiation through close to implementation.

Manages a team responsible for developing and implementing protocols that comply with established policies, procedures and standards of the specified area of IT. Effectively collaborates with other members of the team, customers and/or stakeholders to align work efforts, develop/execute tactical plans that enable successful business operations.  Actively collaborates across IT and business areas within area of specified responsibility to ensure successful results of designated initiatives are achieved.  Ensures accurate accounting of and appropriate deployment of resources.                                                                  

West Monroe Partners is hiring a Senior Manager with prior consulting project management experience to join our growing Healthcare and Life Sciences practice in our Chicago office, specifically leading our efforts in the Healthcare Provider space. In this role you will be responsible for delivering business and technology solutions in the healthcare industry to Provider organizations specifically partnering with our clients around Provider systems (PM, EMR/HER, Billing, RCM, HIM, Sourcing) and Operations (Front Office, Back Office, Clinical, Corporate). Our team assists providers with uncovering opportunities, developing clear roadmaps, and working toward improved outcomes. We depend on our highly skilled consultants to drive growth – in our clients’ companies and in their own careers.

As a Professional Services Manager, you will be responsible for planning, execution, documentation, project management, and client relationship management for professional service engagements which complement Strata’s current technology portfolio.  You will be part of an exciting, autonomous, and growing business that leverages our market-leading software platform to help heal healthcare. In this role, you will:

This leader will be a master communicator, influential and authentic. They will understand the retail experience at a holistic level and possess a track record of leading a world-class retail team through cultivating a culture of accountability, transparency and attention to detail. This person will translate the vision of what-could-be into an efficient, scalable operation resulting in measurable increases in revenue, employee engagement, customer satisfaction and overall profitability & scalability of the company.

We are currently seeking a customer-centric professional with a motivational management style and analytical skills who is passionate about customer advocacy. You will be responsible for leading the North American-based Customer Success Management team, serving as an advocate and a liaison between our customers and our internal Showpad teams. The team’s primary responsibility is to manage, renew, and grow our existing customer base.

The Director of Procurement for GTI is responsible for leading and ownership over procurement, purchasing, vendor management, contract negotiation and the day to day purchasing operations. You will develop and operate plans to ensure GTI has the resources to support current forecasted business and projected growth to respond to current and emerging markets. You will bring depth of working within a CPG or manufacturing environment and understand best in class supply chain processes.