Chicago startup and tech jobs

361

Director of Operations

SMS Assist
Chicago
10 minutes ago
+18
Title: Director of Operations Department: Residential  Responsibilities Lead team of 80-100 people responsible for the management of maintenance work orders on a large national portfolio of properties. Responsibilities of team spans a wide range of customer support, account operations, quality control, vendor management, analytics and budget management Drive operational efficiencies through tight management of the team, process improvement and

Transition Manager

Ensono
West Suburbs
51 minutes ago
+28
The Transition manager provides support for on-going projects that require the installation, testing, and implementation of new operating systems and other 'system' software. Also, the Maintenance and debugging of systems software. Coordination and the IOGEN work for new MF hardware. Research and evaluation of new software and hardware products, assisting team members and other areas with technical questions and problem resolution. Monitoring and tuning of systems software. Functional knowledge, use of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, etc.

Production Control Analyst

Senior Mainframe Systems Programmer

Senior Director, Cloud Compute Operations

US Public Cloud Transformation Leader

Manager, Security & Assurance

Senior Systems Engineer

SVP Product Management

Associate Product Control Analyst

Expert Storage Engineer

Senior Network Engineer-Implementation

Client Success Manager

Azure Systems Engineer

Associate Production Control Analyst

Associate Production Control Analyst- Night Shift

Senior Network Engineer

Senior Manager, IT Automation and Enablement

VP, Client Partners

Director Global Product Management - Mainframe Service

Client Partner

Load 10 more jobs20 jobs at Ensono

Sr. Product Manager

HighGround
Chicago
51 minutes ago
About YouEarnedit: At YouEarnedIt, we give employees what they need to deeply engage in their work and with their colleagues while driving results for our customers. We are redefining how companies amplify their employee experience with our award-winning software platform and services. With an approach that is employee-driven, not top-down, YouEarnedIt is a disruptive force in the Human Capital Management industry. We strive to deliver

Client Service Associate

Supernova Companies
Chicago
51 minutes ago
Summary:   Supernova Lending is a business-to business, cloud based financial technology and loan servicing platform specialized in wealth management lending. Our platform connects loan origination, loan servicing, risk monitoring, payment processing and loan accounting systems. Data from these connections is grouped into portals for banks, wealth management firms, their advisors and their clients. Our flagship clients include some of the

Salesforce Admin / Sales Ops Manager

ReviewTrackers
Chicago
51 minutes ago
+22
ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure customer success. We have created an environment where employees can learn, grow and do the best work of their careers. We are seeking motivated individuals who wish to learn new things, contribute great things, and be the best version of themselves. WHAT YOU WILL

Asset & Configuration Specialist

Discover Financial Services
North Suburbs
51 minutes ago
+30
Performs administration tasks related to ServiceNow Discovery, Mapping, and other data sources for the CMDB and Asset systems. Remediates discovery errors, investigates connectivity issues, and monitors performance for all systems related to Asset & Configuration Management. Researches and remediates data-quality issues for asset and configuration items. Performs audits and running reports for Asset & CMDB data. Ensures that data is accurately reflected in the Asset and CMDB systems. Prepares KPI and metrics reports. Responds to user inquiries, assists in resolving tickets and service requests in the Asset & Configuration management team queues, participates in user communities in MS Teams and Yammer. Develops patterns, probes, and sensors related to Discovery and ServiceMapping. Developing, editing, and maintaining scripts used to support the Asset & Configuration Management systems. Performs data analysis of software compliance audit data to validate that machine configurations, software usage, and data libraries are accurately reflected on audit reports. The analysis may indicate issues with a configuration, the resource will independently analyze the problem and determine the method of correcting it. Recommends and implements automation opportunities as needed.

SAS Reporting Consultant

ServiceNow CMDB Engineer

Sr. Network Engineer (Wireless LAN)

Senior Associate, IT Audit

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

2019 Summer Northern Illinois University Campus Innovator

Northern Illinois University Campus Innovator

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Load 5 more jobs9 jobs at Discover Financial Services

Director, Global IT Operations

Morningstar
Chicago
51 minutes ago
+16
Director, Global Technology Operations provides strategic direction for, including application operations and support, monitoring, incident and change management. Functions include: ITSM functions (Change, Service Level, problem and incident management), Asset and Software License Management, Vendor Management, Application Operations, Application Monitoring, Production Deployment Control, Cloud Management and DevOps. This position will provide strategic direction driving improved client satisfaction, faster speed to market, cost optimization and organizational efficiency, and monitoring the relative impact of IT industry trends to current and future enterprise needs and capabilities. The ability to work and coordinate projects between internal departments and manage strategic planning is required. Strong relationships with IT and Development departments and the business are critical to success. This positions success will be based on strong operational performance based on strong process and metrics management, client focus, and ongoing continuous improvement.

Desktop Support Analyst

Customer Success Manager

Product Manager-Morningstar Index Technology/ Operations

Associate Product Manager

Technical Support Team Leader

Director, Internal Communications

F5 Network Engineer

Network Traffic Management Engineer

Senior Client Service Representative

Load 6 more jobs10 jobs at Morningstar

Senior Manager, Global Customer Engagement

Groupon
Chicago
51 minutes ago
+10
The Customer Engagement Senior Manager will play a critical role within the Global Services Organization as part of the Global Strategic Engagement & Growth team. This team is tasked with deepening customer engagement, lifetime value, and profitability of our customers. You will be responsible for leading the lifecycle management of consumers across all Operations touch points, including digital, email, phone and chat, to ensure that Groupon has a meaningful dialogue to deepen and grow the loyalty of our highest value customers. You partner with Data Science and Technology teams on the implementation and continued evolution of customer segmentation. Based on segmentation, they will develop, test, roll out and manage life cycle programs, including onboarding and retention, in order to maximize customer lifetime value and profitability. This person will also represent the customer segmentation and lifecycle perspective to influence how we evolve Operations policies, processes and technical capabilities for our customers (e.g. refund policies, deflection, channel mix, routing) across all operations channels. This role will report to the Director, Global Engagement & Growth and lead 2 direct reports.

Vendor Operations Manager

Principal Technical Product Manager

Senior Product Manager - Scalable Supply

Director of Product - Supply and Merchant Intelligence

Digital, Customer Service Representative (Bilingual)

Senior Product Manager - Search & Discovery

Senior Manager Business Operations, NAM Local

Lead Product Manager - Scalable Supply

Senior Product Manager, Mobile

Associate Technical Product Manager, New Graduate

Information Security Risk Analyst

Senior Product Manager - Deal Page

Lead Product Manager, Merchandising Experience

Technical Product Manager - Scalable Supply

Sr. Product Manager

Merchant Development Representative

Load 10 more jobs17 jobs at Groupon

Customer Experience Associate (Contract to Hire)

Jiobit
Chicago
51 minutes ago
+15
Customer Experience: handling calls and messaging from our beloved customers. Process Creation & Optimization: logistics, freight forwarding, certifications, billing. Business Development: competitive intelligence, surveys, analytics. Product Development: field failure root-cause, alpha/beta testing, feature vetting. Program Management: assist in developing and executing against integrated schedules. Miscellaneous: hands-on testing, packaging, prototyping, shipping, debugging, sales booth support, office maintenance, you name it (and we all do it too!).

Account Manager

CraftJack
North Suburbs
1 hour ago
CraftJack is an emerging online referral service, connecting homeowners with pre-screened residential home improvement professionals. We are experiencing significant growth and are currently looking to hire a customer service representative to help build and maintain relationships with our clients.Account Manager Duties:

Senior Support Account Manager

ServiceNow
Chicago
1 hour ago
+27
As a SAM, you will be responsible for a defined territory of accounts providing a high-touch support experience to our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for support related requests.  Working as a support advocate, the SAM helps coordinate efforts within ServiceNow to ensure timely resolution of incidents and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries and driving status updates on all open high-priority incidents.  A SAM should be comfortable presenting to all levels within an organization including C-Level contacts.

Financial Operations Manager

FinanceFuel
Chicago
4 hours ago
Cash flow and Accounts Receivable are joined at the hip, but the process of converting A/R to Cash is very costly, time intensive, and no one enjoys doing it. Finance needs to make payroll, Sales reps want their commission, CEOs need operating capital - growing Account Receivable is a costly problem. FinanceFuel is a Revenue Cycle Management system that translates all contracts/POs/timesheets into invoices, sends to customers, confirms accuracy,

Account Manager - Premium Accounts

Tribune Publishing
Chicago
5 hours ago
Directly develops and maintains effective long-term relationships within a defined customer base and ensures a high level of customer satisfaction and increased revenues. Responsible for capitalizing on existing business via face-to-face customer meetings and other communications approaches which are intended to increase profitable revenue via strategic, multimedia multi-platform program sales. Identifies, develops and typically closes new sales opportunities. Serves as the primary interface for the entire portfolio of products and services. Creates demand for the organization's products and services by raising awareness and interest with customers through a data driven analytical approach.

Manager, Global Logistics Planning

The Marketing Store
Chicago
5 hours ago
+23
Overview The Marketing Store, a HAVI company, is a privately held global Agency that innovates, optimizes and drives marketing promotions and supply chains of many of the best-known brands in the world. When you work at The Marketing Store, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your

Loan Servicing Assistant Manager

Guaranteed Rate
Chicago
6 hours ago
+10
Our one goal is to be an advocate for our Customers and lead them through the mortgage servicing process.  If you’re someone with mortgage experience looking for a challenging career at a growing company look no further!  The individual awarded this role will participate in and assist in the day to day management of our mortgage loan servicing department and oversee/implement policies and procedures to enhance our borrower experience.  The ideal candidate will possess extensive customer service experience, some escrow management, and some general mortgage servicing, including collections and related litigation experience. Additionally, qualified candidates should be familiar with all governing regulations, laws, and best industry practices.

Office Services Coordinator

Executive Client Coordinator

Operations Assistant

Events Coordinator

Account Manager/Insurance

Loan Coordinator

Retention Specialist

5 Star Associate

Executive Assistant

Administrative Assistant

Load 7 more jobs11 jobs at Guaranteed Rate

Customer Success Associate

Hireology
Chicago
6 hours ago
+16
The Customer Success Associate will work alongside a team of Associates to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with his/her team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Implementation Project Manager

Yello
Chicago
6 hours ago
+24
About The Role The Implementation Project Manager will work with our Implementation Consultants, Integration Consultants and client project managers/project teams to ensure successful on-time delivery of client partner implementations.  The Implementation Project Manager will have oversight for multiple client implementations, and acts as a point of escalation for internal staff and client resources to address issues, identify and communicate

Implementation Consultant

Customer Success Manager

Senior Customer Success Manager

LMS Administrator

Green Thumb Industries (GTI)
Chicago
6 hours ago
+10
As the LMS Administrator at GTI, you will be responsible for supporting the implementation of a new global learning management system, including ongoing maintenance, reporting, governance, and end-user support. The LMS Administrator will collaborate with HR and the retail leadership team to assign and track the completion of employees’ required training as well as to create learning paths for their career development. The LMS Administrator will assist with content development and review. The LMS Administrator will be responsible for implementing and promoting a robust webinar program to support the continuing education of Rise/GTI’s stakeholders.

IT System Administrator

Green Thumb Industries (GTI)
Chicago
6 hours ago
+10
Manage, maintain and monitor the global internal & external (cloud) systems and infrastructure. Design and deploy systems for 70+ manufacturing and retail locations. Create infrastructure documentation and keep it up to date on our team wiki. Automate everyday IT help-desk and system administration tasks such as patching, support, software installation, etc. Work closely with the department head to design, build, test, and then deploy our systems. Manage your own IT projects and take full ownership. Sync your activities and share your experience with a diverse team. Provide different training to application users and managers.

Enterprise Customer Success Manager USA

Bringg
Chicago
7 hours ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

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