Chicago Tech Jobs and Startup Jobs

352

Director, Customer Success Management

Yello
Chicago
26 minutes ago
+36
About The Role Customer Success is vital to our long-term success and viability.  We will not be successful unless our clients are receiving massive value from our products and services.  As such, we need a senior leader to own driving success for our customers.  This role includes responsibilities for customer success (onboarding, adoption, advocacy, and retention) and outcomes (renewals, up-sell, net promoter score).   The Director, Customer

Office Manager/Executive Assistant

DAIS Technology
Chicago
57 minutes ago
+19
Founded by a group of industry visionaries and startup disruptors, DAIS is reimagining insurance by empowering agencies and carriers with a cutting edge software platform designed to handle the complex challenges of the industry. DAIS is currently in stealth mode, but we’re looking for people who are curious, driven, and hungry for a challenge. DAIS will give you the room to take complete ownership of your work within an exciting startup culture

IT Support Technician

Cloud5 Communications
Chicago
1 hour ago
+13
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Operations Associate Principal

Via
Chicago
1 hour ago
Job Overview As a Via Operations Associate Principal, you will have the opportunity to gain broad exposure to entrepreneurship, operations management, marketing, and product and business development. You will work directly with our senior team in Chicago as we grow our service in Via's 2nd city. Responsibilities and Duties As one of the first Via Chicago employees, help build a successful local service Serve as point of contact for drivers

Executive Assistant

The Marketing Store
Chicago
1 hour ago
+23
We are looking for an Executive Assistant to support our global executive team. This role requires a high level of confidentiality while handling day-to-day administrative duties and playing a key role in working on global projects and initiatives.  This is a great opportunity for a pro-active, dedicated high contributor to make an immediate impact.

Strategic Sourcing Analyst

Paro
Chicago
1 hour ago
+12
Why Paro? Mission: Our mission is empowering finance & accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled. Vision: We

Senior Customer Success Specialist

G2 Crowd
Chicago
2 hours ago
+19
G2 Crowd is looking for a communicative, driven, and personable individual, experienced in customer service and success to join our Research team as a Senior Customer Success Specialist. This role will develop a robust understanding of G2’s data and how it can be used to drive business insights. They will take the unique questions and business problems of our customers and work with the rest of the research team to uncover valuable insights.

Product Manager

Enterprise Customer Success Manager

NOC Technician - Day Shift

Vail Systems, Inc.
Chicago
2 hours ago
+27
Vail is seeking a Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available voice platform and network spanning multiple sites and consisting of 2000+ nodes. Working at the NOC gives you the opportunity to get familiar with monitoring, managing, and trouble-shooting issues in a carrier-grade hosting environments running sophisticated VoIP platforms that deliver cutting-edge solutions to large enterprise customers. Working alongside teams of systems integrators, network engineers, software developers you'll learn more about all of these areas and have the opportunity to advance in a variety of directions.

Member Services Representative 9:00 AM - 6:00 PM

Rewards Network
Chicago
2 hours ago
+12
The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

Merchant Care Representative

ShipBob
Chicago
2 hours ago
+16
Work closely with assigned & non-assigned B2B Merchants to handle their inquiries and issues professionally, effectively, efficiently and accurately. Identify and assess our Merchant’s needs to achieve service delight. Have a balanced approach to solving Merchant issues that minimizes the company’s financial liability while maximizing the Merchant experience [win win approach]. Effectively manage queue of incoming tickets and calls on a day-to-day basis, including following up to inquiries based on dates that were committed to. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot Merchant issues. Take criticism on the chin, accept responsibility on company's behalf and exhibit composure in dealing with upset clients. Keep accurate record of Merchant’s interactions with proper documentation. Follow communication procedures, guidelines, and policies.

Delivery Manager

Fooda
Chicago
2 hours ago
+13
Due to expanding growth, Fooda is looking for a Delivery Manager to lead our Delivery and Customer Happiness Team. This role will serve as the direct contact for multiple delivery couriers and restaurant partners while being responsible for the implementation of new Delivery Customers for Fooda and growing the business.

Director, IT Service Management

HAVI
West Suburbs
3 hours ago
+18
The Director, IT Service Management is primarily responsible for strategic leadership and execution of IT Service Management processes and functions. This includes defining services, establishing standards and processes, delivery of CMDB, and reporting on service metrics. This role is also responsible for the delivery of global enterprise applications, specifically CRM and PPM.  Additionally, this individual is responsible for managing and developing the team of IT professionals who support those applications. 

Sr. Product Manager

Farmer's Fridge
Chicago
4 hours ago
+13
Farmer’s Fridge is looking for a Sr. Product Manager to join our growing Product team. As a Product Manager for Mobile Apps, you’ll be leading a large-scale redesign of our iOS and Android apps. You’ll be responsible for gathering requirements from key stakeholders, prioritizing the backlog, and developing the capabilities of our apps. You’ll work closely with Engineering and Product Design teams to write user stories and define acceptance criteria. You’ll be expected to drive the product forward through development and testing of new features, while continuously optimizing the existing experience to ensure business value through product features, as well as ship products in a timely manner.

Customer Care Specialist *PART-TIME*

Grubhub
Chicago
4 hours ago
+23
Is customer service as natural to you as breathing? Are you excited every time you load new apps on your phone or tablet? Can you light up a room with your friendly and engaging personality? Grubhub is looking for tech-savvy food lovers to join our Care organization. As a Driver Care Specialist, you will assist our network of Driver Partners as they deliver orders from busy restaurants to hungry diners - we’re all about making take-out easy! This position requires flexibility, resourcefulness, exceptional listening skills, and a positive attitude.

Operations Specialist

Sr. Manager, Market Operations

Driver Specialist

Manager, Market Operations

Manager, Workplace

Director, Strategic Partnerships

Account Advisor (Mandarin- Speaking Preferred!)

Associate Account Advisor

Account Specialist, Enterprise Accounts

Senior Customer Care Trainer

Account Advisor, Enterprise Accounts

Principal / Senior Product Manager

Senior Director of Corporate IT

Corporate Account Advisor

Contact Center Manager

Catering Concierge Associate

Manager, Workplace

Manager, Production Infrastructure

Load 10 more jobs19 jobs at Grubhub

SOC Analyst (3rd Shift)

Discover Financial Services
North Suburbs
10 hours ago
+30
Were looking for talented, self-motivated professionals who have a strong passion for information security– and a burning desire to learn. Were interested in people who enjoy being challenged on a daily basis to stay one step ahead of an ever-changing landscape of threats and adversaries. Were also looking for individuals that are interested in working both collaboratively and independently to hunt down and identify anomalous and malicious activity, wherever it may be. Whether youre a seasoned information security professional or new to the field, were looking for new team members to join us in guarding our enterprise as the last and ultimate line of defense.

Principal Solutions Architect

2019 Summer Northern Illinois University Campus Innovator

Product Manager

Lead AML Systems Administrator

Lead Network Engineer

Sr. Risk Analyst

Load 3 more jobs7 jobs at Discover Financial Services

Sr. Product Owner

CCC
Chicago
10 hours ago
+24
We’re seeking an experienced Product Owner to organize, prioritize and assess work into actionable plans that drive product enhancements. To be successful in this role, you should be able to think critically to tackle complex challenges, thrive in a fast-paced environment, eager to learn and be endlessly curious. Ultimately, you’ll help us roll-out products that deliver our company’s vision.

Analytics Support Engineer

Customer Success Manager

Innovation Product Manager

Technical Team Lead (Product Development)

Client Solutions Advisor

Product Owner, Analytics

Security Engineer (Blue Team Lead)

Load 4 more jobs8 jobs at CCC

Insurance Product Integration Specialist

TransUnion
Chicago
10 hours ago
+14
Expectations in the first 90 days – You will learn TransUnion product mechanics including technical specifications, business application and market benefits. Additionally, you will participate in client integrations, shadowing current product subject matter experts. What you’ll accomplish beyond 90 days – You will be able to manage all client integrations including product configuration and customizations to ensure successful and smooth implementations of product; you will also act as primary liaison to the internal data management and IT implementation team. You will contribute to ongoing implementation process improvements and development of product documentation, provide customer support including problem resolution and general data analysis for existing client requests, and act as primary interface between the product development team and our clients, provide feedback on ideas for new features and product improvement based on market demand. Finally you will contribute to our strategic review and planning process, helping to analyze existing product performance, suggesting new products and supporting new markets.

Decisioning Operations Director

IT Operations Manager- Batch

IT Governance, Risk and Compliance (GRC) Lead

Strategic Digital Account Manager

Lead Ab Initio Application Support Engineer

Service Foundation Product Manager

Internal Audit Analyst

Insurance Product Manager

Product Manager

IT Technical Risk Assessor

IT Sr. Project Manager

Bilingual PeopleSoft Advisor

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

Agile Product Owner - Digital Marketing Solutions

Load 10 more jobs17 jobs at TransUnion

SYSTEMS ENGINEER

Trading Technologies International, Inc.
Chicago
10 hours ago
Trading Technologies creates professional trading software, infrastructure and data solutions for a wide variety of users, including proprietary traders, brokers, money managers, CTAs, hedge funds, commercial hedgers and risk managers. In addition to providing access to the world’s major international exchanges and liquidity venues via its TT® trading platform, TT offers domain-specific technology for cryptocurrency trading and machine-learning

Product Analyst

Clearcover
Chicago
10 hours ago
+36
We are looking for an experienced Data Analyst / Product Analyst to help super-charge our product team at Clearcover.  We need talented analysts who are infinitely curious about data and uses that passion to find insights that no one else can see.  Can you take a high-level question and turn it into actionable insights? Then we need you to help our Product Management team make data-driven UX and Roadmap decisions that delight our customers.

Product Analytics Lead

Clearcover
Chicago
10 hours ago
+36
Are you a data-driven Analytics professional looking to make a huge impact on a growing organization? We are building a smarter choice for car insurance and we want you to join us on this mission. Clearcover is hiring a Product Analytics Lead to work directly with our VP of Product and provide actionable insights about our digital products. We a professional offering strong experience in the development of analytical frameworks and can collaborate with stakeholders from marketing, product and customer advocacy teams to understand customer behavior, measure and track responses to new features, help deliver industry-leading products and transform customer experiences.

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