1 month ago
Capture product problems and possible improvements from a wide range of inputs such as users, customer support, and product metrics.
Deeply know the problems that you’re tackling through research and regular interaction with customers.
Understand, define and prioritize this work so your team is always working on the most impactful projects.
Lead, motivate, and collaborate a cross-functional team of engineers, product designers, customer success and others to solve product problems.
Ruthlessly prioritize your team’s roadmap based on new findings, company strategy and goals.
Write specs and stories for new features.
Identify key product metrics for each delivered feature and monitor their effectiveness.
Constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures, both in beta’s and after full release.
Be an expert on our user’s needs and workflows and advocate for solutions to pain points through direct interaction with users or closely working with our Customer Success team.