2 days ago
Consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners.
Work with the Implementation Leader to manage Implementation kick-off meetings,requirements discussions and status meetings with clients.
Manage timelines with other bswift implementation staff and clients.
Manage client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates.
Perform Analysis and configure system as needed and lead the team with other bswift resources (implementation analyst, product management, development, call center) to meet client deliverables; including, but not limited to:
Working with the Implementation Lead to analyze Benefits Class Matrix,Requirements Template, Rates, Permissions, Field Options, Site Text, Import files of Demographic and Benefit Data, and Export of vendor files as required.
Configuring system as needed based on clients plan requirements listed above.
Testing planning and testing new and existing system functionality to ensure accuracy of client system configuration.