Serve as primary point of contact to a portfolio of strategic partners - both new and existing - across multiple verticals, including ticketing and venues, travel, automotive and local.
Build and maintain strong, long-lasting partner relationships. Develop trusted advisor relationships with partner stakeholders and executive sponsors.
Develop, plan and build new business opportunities within existing clients and/or identify areas of improvement that maximize value proposition and drive revenue.
Collaborate with Business Development, Product, and Engineering teams to effectively and efficiently onboard new partners.
Responding to daily requests for support on integration projects ranging from a simple deep link in an email campaign to a ground up native app build, using our transactional APIs.
Define, standardize and maintain documentation of all integration options and best practices throughout the customer lifecycle.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Monitor and develop sales reports for internal and external use.