CUSTOMER EXPERIENCE ARCHITECT III
4 hours ago
The role has responsibility to design and ensure the successful implementation of digital and physical experiences that transform how customers interact with the Cat brand, products, and services. Individuals will have deep domain knowledge of solid design and user experience principles along with a deep understanding of customers and their processes. This role will work alongside technical, commercial, and leadership to translate business needs and technical requirements into compelling information architecture, interaction models, task flows, and UI experiences for multiple device platforms (responsive web, mobile, tablet, wearable devices, physical) while using data to collaboratively work with partners to define and deliver the best solution for the customer and Caterpillar.