ENGINEER – ITSM ADMIN/INTEGRATION
8 hours ago
The Sr. IT Application Engineer plays a critical role in engineering, design, configuration, maintenance, troubleshooting and implementation of the ITSM and related tools in our highly collaborative and fast paced environment. They are responsible for documents, and support the ITSM tools, while supporting ITSM Processes and Functions in a highly dynamic and fast paced environment. This position works closely with cross-functional teams to understand their business needs and translate them into functional/technical requirements. They suggest innovative solutions to leverage technology to provide dynamic and efficient tools. The Sr. Application Engineer leads and/or participates in development, implementation and integration activities of the ITSM and related Tools and Processes.