Partner Operations Manager
2 hours ago
We are seeking a Partner Operations Manager to work closely with our third-party contact centers and is data-driven, business-minded, and results-oriented. The Partner Operations Manager is responsible for the relationship between Grubhub and third-party contact centers. Reporting to the Director, Care Operations, this person will be the glue between many critical moving parts. The right candidate is an A-player, exhibits strong leadership qualities, acts independently and also as part of a team. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. This person will be responsible for answering: “Is the partner operating optimally and providing the service necessary for Grubhub to succeed?” and “Is the partner receiving the support needed from Grubhub to be successful?” This person will also be responsible for helping drive performance and efficiencies at the partner locations.