Payments Jobs Chicago

53

Technical Support Associate

CardX
Chicago
21 hours ago
+25
Demonstrate cross-functional leadership in coordinating CardX internal teams. Research and identify fixes for technical tickets escalated from other CardX teams. Communicate resolutions in a clear and professional way to clients and CardX internal teams. Become proficient in troubleshooting the CardX reporting used for merchant financial reconciliation. Collaborate with business stakeholders and technology team to define product and support strategy. Develop QA/UAT test standards and processes for future technical support team members. Test (QA/UAT) new products and product features. Document QA feedback in an organized and detailed manner . Document client inquiries and issues, review and add to existing documentation, and create new documentation to be used by CardX teams. Assist the technical teams of enterprise clients with API integrations and custom reporting requirements.

Client Support Lead

CardX
Chicago
21 hours ago
+25
The Client Support Lead will report to the VP, Operations to manage the existing Client Support team, which responds to a high volume of inbound service requests by phone and email. This position is responsible for solving escalated tickets in addition to building out processes and improvements that contribute to the growth of the team. This position will require the deliverance of high-quality service through problem recognition, research, follow-up communication, and resolution. One with meticulous attention to detail, strong work ethic, outstanding communication skills, and the desire to thrive within a fast-paced, rapidly-growing company would excel in this role.

Enterprise Account Executive

CardX
Chicago
21 hours ago
+25
The Enterprise Account Executive will lead high-level business development opportunities, including working with both direct inbound inquiries and prospective clients introduced by CardX sales partners. This position requires exceptional communication by phone and email, the ability to build relationships with all stakeholders at prospective client companies, and outstanding problem-solving skills. The role involves understanding client needs and priorities, communicating clearly and confidently about the CardX solution, and managing the sales process from introduction through installation.

Software Developer

CardX
Chicago
21 hours ago
+25
The Software Developer will be responsible for building and maintaining the newest generation of CardX products. This role is collaborative and cross-functional, involving frequent communication with other members of the development team as well as stakeholders and the operations team. We’re hoping to bring on new teammates with a passion for building new things, consistent attention to detail, effective communication, strong work ethic, commitment to excellence in product delivery, and the desire to thrive within a fast-paced, rapidly-growing company.

Business Analyst

CardX
Chicago
21 hours ago
+25
The Business Analyst will work with the CardX executive team and CardX technology team to provide meaningful insights that will inform the business strategy. This position requires creative thinking about data segmentation and KPIs, exceptional presentation skills, and the ability to translate transaction data into compelling narratives. Projects for this role include account analysis for enterprise clients, development of product-specific insights based on cardholder and merchant usage, and presentation of trends in company performance.

Business Manager, Flower Farm

FTD
Chicago
22 hours ago
+27
Research organizations and individuals to generate leads. Contact potential clients through cold calls, email campaigns, and social media marketing. Customer interaction such as pricing, product and quality inquires. Work closely with operations team to strategize on product and promotional to increase sales. Meet assigned sales targets. Weekly reports on sales results and development activities. Use data and customer feedback to enhance the customer experience online, drive traffic and conversions, and optimize customer retention. Present findings and recommendations to key business leaders at all levels.

Seasonal Recruiter

FTD
Chicago
2 days ago
+27
The Seasonal Recruiter assists in delivering the headcount required to staff our peak season. You will be responsible for high-volume full-cycle recruiting for non-exempt positions (Customer Service Representatives) in our Downers Grove, Call Center, during our holiday peak season (November to May). You will facilitate 30 to 60 hires during peak weeks. You will conduct interviews from a predetermined interview guide, share job-related information with all candidates about the requirements of the CSR role, and create a positive candidate experience.

Senior Virtualization and Storage Engineer

FTD
Chicago
2 days ago
+27
The Senior Virtualization and Storage Engineer provides technical leadership and expertise to design, implement, and operate FTD's IT Virtualization, SAN, NAS, Compute Storage, and Backup infrastructure. This position requires the ability to support one or more of the following: Microsoft Windows and Unix-Core Operating Systems, EMC storage, Pure Storage, EMC backup systems, VMWare, and open source virtualization. This role is responsible for designing and implementing high availability architectures with SAAS, IAAS, and PAAS models.

Financial Analyst

FTD
Chicago
2 days ago
+27
Direct and indirect responsibility for the annual operating financial planning process working closely with all department managers in developing challenging but reasonable budgets for the fiscal year, including long-term projections as needed. Certain monthly financial close activities including, the preparation and review of month-end accounting reports, journal entries, accruals, variance analyses, cost center reviews, and account reconciliations. Research as needed about accounting guidance and recent pronouncements that may have an impact on the financial reporting of the company.

Product Manager

Braintree
Chicago
3 days ago
+44
As a Product Manager with Braintree, you will drive existing product areas and and help develop new ones based on a big-picture vision. You must possess a unique blend of business and technical savvy, a keen eye for detail, the courage to dive into key strategic initiatives and the drive to make a product a reality.

Software Engineer

Software Engineer Internship

Senior Software Engineer

Merchant Accounting Analyst

Technical Support Representative

Load 2 more jobs6 jobs at Braintree

Inside Sales Representative

FTD
Chicago
3 days ago
+27
You will Contribute by confidently guiding our members to service solutions that will help the efficiency of their business models as we elevate our iconic FTD brand. AS a B2B Inside Sales Rep, you will spend much your workday researching, making calls, sending emails, and performing administrative tasks such as managing your pipeline or updating your account information in our CRM. You will also help with;

Digital Marketing Analyst

FTD
Chicago
3 days ago
+27
As the Ecommerce Data Analyst, you will be focusing on business forecasts, monitoring of metrics, marketing, pricing, and other analyses, and other ad-hoc projects focused on growth and business optimization. You will have significant interaction with the finance team, marketing team, and business leaders, and may focus on a specific brand, a particular aspect of the business, or one or more of both. You will support marketing personnel in providing insights into the performance of their programs and channels (SEO) and (PPC). You will collect and analyze data, prepare and provide summaries for financial plans. Provide analyses to answer questions related to and to optimize areas such as site functionality, pricing, discounting strategies, and marketing channel efficiency. 

Conversion Optimization Specialist

FTD
Chicago
3 days ago
+27
Working with the growth lead championing experimentation and cultivate a data-first culture by educating and empowering product and marketing teams by designing high-quality experiments. You will manage the lifecycle of our experiments; building, launching, analyzing, and iterating upon A/B tests to optimize subscriber growth experiences and maximize conversion. You will develop testing and personalization measurement methodology and a global process governing and educating teams while identifying strategic opportunities for testing to advance FTD's business goals and develop a hypothesis library by leveraging quantitative and qualitative data, including survey results and customer research. You will cross-functionally lead partnerships with Product, Engineering, Finance, and Analytics in discovery analytics work to identify new testing or measurement opportunities, estimate the business impact of experiments, evaluate the technical feasibility and prioritize experimentation increasing FTD's value to customers.

Merchandising Associate

FTD
Chicago
4 days ago
+27
What we seek is a Merchandising Associate with the ability to own their brand and work on a broad range of different projects. Metrics and analytics are something that excites you as you dive into trends to making the next big push for the season. These are what we are looking for;

Assistant Manager, Customer Service

FTD
Chicago
4 days ago
+27
Assists the Team Manager in managing and developing a team of 5-100 employees to meet specific individual, call center and company goals. Fills in for the Team Manager in all areas of job functionality during periods of time where the Team Manager is absent or unavailable. Executes supervisory responsibilities as directed in accordance with company policy and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Sales Operations Analyst

FTD
Chicago
4 days ago
+27
The Sales Operations Analyst will be required to perform analysis, monitor critical KPIs, present findings, and execute against strategic projects. This individual will report to the SVP, Sales & Partnerships, and be responsible for working directly with the Partner Marketing Sales team to ensure sales managers and leaders have clear insight into performance vs. sales targets, channel, program, and campaign level analytics, and custom ad hoc reporting. This individual will work cross-functionally with Finance, Marketing, BI, HR, Operations, and Customer Service.

Program Manager, Professional Services

CityBase
Chicago
4 days ago
+20
CityBase is looking for an Engagement Manager to lead client and partner relationships and ensure the successful implementation and adoption of a SaaS platform with goal of 100% retention and reference ability. You are responsible for providing excellent client service and helping to identify new opportunities to add value within the market. You are known for your ability to build consensus, establish trust, communicate effectively, and foster culture change with a variety of internal and external stakeholders. This position reports to the VP of Operations and is based in Chicago, IL with 10% travel required.

Senior Full-Stack Developer

SpotOn
Chicago
5 days ago
+14
A Full-Stack Developer at SpotOn will use Python 2 and 3, along with modern ES6 JavaScript, to build our platform. Our engineering process and choice of development tools place high value on developer quality-of-life.

Technical Product Manager

SpotOn
Chicago
5 days ago
+14
As a Product Manager at SpotOn, you will be responsible for driving product initiatives from inception through execution. You must possess a unique blend of business, technical expertise and analytical skills. You will collaborate closely with designers, engineers, QA and other cross-functional team members within the organization to build a product that amazes and delights our users.

Product Marketing Manager

SpotOn
Chicago
5 days ago
+14
A Communicator that understands the needs of our customers and empathizes with their day to day challenges. You use this understanding to communicate effectively and seamlessly in a format that is easy for them to consume. Data Driven but balanced by instincts. You like working with data and insights (Google analytics, other analytic tools and perhaps even SQL) but rely on product and customer instincts when launching new products with no data. Organized. You are able to manage highly interdependent, complex projects and keep various workstreams on track. Passionate about technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand. Self-starter and Ambitious. You love fast paced environments where products are constantly launched and iterated upon. You thrive in a dynamic, hyper-growth environment and are able to operate on a high level and dig deep into the details and analytics.

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