Faculty Engagement Specialist
3 days ago
Serve as primary teaching support for online faculty by responding to faculty requests for help via phone, email, or other virtual means.
Remain consistently available during work hours to support faculty, and available to monitor for urgent support on weekends and evenings.
Create and maintain faculty guides and support materials, such as job aids, videos, tutorials, or infographics, according to the guidance of the Director of Learning Design.
Draft, manage, and distribute mass communications sent to large groups of partner faculty, under the guidance of the Director of Learning Design.
Assist with course revisions and edits by assisting faculty with questions about the learning management system.
Create and distribute reports on instructor activity within the learning management system for select partners.
Collaborate with multiple departments – including Learning Design, Student Services, and Academic Operations – to ensure continuity of support and training.
Perform other duties, as assigned.