Mid Level Blockchain Jobs Chicago

6

Customer Success Manager

FourKites, Inc.
Chicago
16 hours ago
+27
FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining a book of customers and partnering with Sales to expand the customer partnership. We want our customers to come to us for best practices and it is up to you to help customers prove our ROI and create raving fans that want to expand their partnership with FourKites.

Senior Front-End Web and Mobile Engineer

Cove Markets
Chicago
2 days ago
+12
Join us as a Senior Front-End Web and Mobile Engineer Sometimes, we as engineers get lucky and have an opportunity to design and build a brand-new system that is crucial to a particular market. If even luckier, we get to do this for a disruptor, a company that not only meets an existing need, but creates new ones and revolutionizes the target market. This is exactly what we are doing at Cove Markets. We are a start-up that is building, from

Customer Integration Consultant

FourKites, Inc.
Chicago
1 week ago
+27
Customer-facing technical project lead, working directly with customer’s business and technical contacts during all phases of project lifecycle. Lead customer-facing technical design discussions, gathering client requirements and mapping them into a solution for deployment. Responsible for the successful execution of the integration workstream on implementation projects with new and existing customers. Drive best practice recommendations around setup of integrations and data transmission. Document customer’s integration requirements and be able to translate details between business users and Engineering. Lead integration testing effort in partnership with customer. Partner with Implementation lead to proactively raise and mitigate workstream risks. Scope technical work for integration engineering team, prioritizing projects and ensuring key requirements are provided up front. Active participant in growing best practice offerings, develop documentation and sharing knowledge with internal and customer teams.

Director, Sales Operations

FourKites, Inc.
Chicago
1 week ago
+27
Serve as the trusted advisor and sales operations lead to Sales leadership. Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics. Lead executive analyses, strategies, and deliverables (e.g., board materials, QBR). Drive operational efficiency by leveraging industry best practices and designing process, tool, and dashboard improvements to scale our high-growth business. Own and revamp end-to-end sales process to increase rep and team productivity (e.g., Outreach/tool implementation, analytics, reporting, documentation). Lead and improve planning and forecasting processes (long-range and fiscal year modeling, quota and capacity setting, territory carve). Support special projects. Manage, train, and coach teammates to build processes to scale and drive operational excellence across Sales Operations.

Implementation Manager

FourKites, Inc.
Chicago
2 weeks ago
+27
Responsible for leading and executing the implementation of our Enterprise level customers to the FourKites platform. Maintain responsibility for complete execution of the roll-out within the allotted 90 day implementation timeframe. Create and maintain project plans for each customer. Lead web-based kick-off meetings and customer trainings. Implement multiple customers simultaneously. Provide support to Account Executives + Sales Engineers during the Sales cycle. Create and maintain standardized documentation around internal and external processes. Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase.

Director, Customer Success

FourKites, Inc.
Chicago
3 weeks ago
+27
As a Director of Customer Success, you will lead a team and be responsible for a dedicated customer base, guiding them along a path to achieve their business outcomes while orchestrating resources across FourKites and the customer to accelerate the success and expansion of FourKites. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, and leading and inspiring a team.

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