Technical Architect VoIP
17 hours ago
The Technical Architect of Unified Communication and Collaboration (UCC) will be responsible for guiding/developing the design/architecture, product selection, planning, and technology roadmaps of Walgreens’ voice infrastructure with an emphasis on collaboration technologies. Responsible for partnering with the Manager (s) of UCC to deliver the implementation, complex maintenance, and management activities derived from the strategy and planning efforts. Participate in the creation, modification, and enforcement of standards, security and operational processes of existing and next generation voice solutions. Responsible for working with a team of UCC engineers ensuring timely project tasks delivery, staff mentoring, process optimization, and performance management recommendations. Develops and maintains strong relationships with other Walgreens' business units, external business partners, and supporting vendors/manufacturers.