Not specified Blockchain Jobs Chicago

5

Solution Marketing Manager

FourKites, Inc.
Chicago
1 week ago
+27
FourKites is looking for a Solution Marketer to join our growing marketing team! As a Solution Marketing Manager you will play a critical role for telling the story of FourKites’s Platform, helping position our solutions the right way to the right people. You will be a member of the team responsible for defining, positioning, and driving the message, strategy, and content to engage buyers. This role will be in our Chicago office.

Operations Associate

FourKites, Inc.
Chicago
1 week ago
+27
You’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier/broker setup process.

Content Designer

FourKites, Inc.
Chicago
2 weeks ago
+27
Use different data sources and teams to identify the specific content our customers need to be successful in self-service. Plan, organize, and create high-quality self-service content published to the FourKites Knowledge Base with particular attention to areas of high importance for our customers. Continuously improve self-service content by responding to internal and external feedback. Follow the FourKites Communication Guide, including best practices for article structure and labels to maximize search effectiveness, to ensure consistency across all self-service content. Enable customer engagement efforts where content is needed such as scripting webinars. Establish strong working relationships with cross-functional teams, including Product, Engineering, Marketing, and Operations.

Product Manager, Market Research

FourKites, Inc.
Chicago
2 weeks ago
+27
FourKites is looking for an experienced, innovative and strategic thinker to join our product management team, primarily focused on researching and understanding customer processes, systems, data elements and overall pain points in the supply chain function. This role will be responsible for defining key requirements for Enterprise customers interacting with the FourKites’ Insights product line. This person will help drive the product roadmap through the discovery of true market / customer insights and identify opportunities to use innovative, analytics technologies to solve real-world problems. We are seeking an individual who is passionate about building powerful relationships with users so they can understand the ins and outs of their current responsibilities, struggles and potential value drivers.

Product Support Associate

FourKites, Inc.
Chicago
3 weeks ago
+27
Provide high quality support via phone, email and chat, helping our customers troubleshoot and resolve any issues that arise. Become a product expert - you will be the go-to resource for understanding how our product works. Identify and recommend process improvements to deliver the highest level of customer satisfaction. Partner with our engineering team to find and fix bugs before they impact our customers. Proactively provide feedback to our product team about product improvement opportunities. Work in coordination with the sales and operations teams to provide product-based support. Follow standard procedures for proper and timely escalation of unresolved issues to the appropriate internal teams. Educate and support all internal users by passing on product knowledge so that users become less reliant on support. Provide product training & demos to internal and external customers.

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