Entry Level Chicago Startup and Tech Jobs

16

Professional Learning & Support Coordinator

eSpark Learning
Chicago
11 hours ago
+28
About eSpark At eSpark, we are building the next generation of tools to help students succeed in school and in life. Using data and teacher insight, we curate the best learning resources to create a personalized experience for each student. The results speak for themselves. We continue to demonstrate large and statistically significant growth results among students from all backgrounds.  Professional Learning & Support (PLS) at eSpark As a

Account Manager

Black Spectacles
Chicago
1 day ago
+37
Operate as the lead point of contact for any and all matters specific to your accounts. Build and maintain strong, long-lasting customer relationships. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). Collaborate with sales team to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed.

Technical Customer Support Representative

BenchPrep
Chicago
1 day ago
+41
BenchPrep is looking for a talented Technical Customer Support Representative to join our growing team! As a Technical Customer Support Rep, you are responsible for providing first-touch support to our enterprise customers and end-users via phone, email and ticket submissions through our helpdesk software. This includes troubleshooting technical issues, answering questions, helping customers use our products, and creating & maintaining effective product support resources. You will become an expert on BenchPrep’s products and interact closely with internal teams to triage and resolve problems. You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining BenchPrep’s professional client service experience and service level agreements.

Student Success Coordinator

Everspring
Chicago
2 days ago
+37
We are seeking a highly energetic Student Success Coordinator who will focus on supporting online students at our traditional university partners, helping those students to achieve academic success. The Student Success Coordinator builds relationships with online students, encouraging them to set themselves up for success; monitors students’ progress; and implements solutions to help them when they are struggling.

Customer Support Representative

Wyzant
Chicago
3 days ago
+37
Provide an exceptional, committed, full life cycle customer experience to our users through phone, email and chat support. Deliver informal and helpful product training to users as needed. Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. Strive for first-contact resolution with each interaction. Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations. Proactively look for ways to identify trends and improve our processes. Collaborate with other team members to ensure consistent and seamless services to Wyzant customers while also exercising time management and task prioritization. Update customer information in Zendesk during and after each correspondence. Deliver exceptional quality and satisfaction scores. Maintain other individual metrics to the satisfaction of your manager.

Product & Technology Analyst

Mastery Logistics Systems
Chicago
4 days ago
+13
Manage development lifecycle with an iterative and incremental approach for multiple teams. Manage risk, dependencies, releases and cross-team coordination. Facilitate recurring and ad hoc meetings within development lifecycle (Stand-up, Sprint Planning, Refinement, Sprint Review, Sprint Retrospective). Guide Product Manager and Development Team on effective backlog management and help create backlog items when needed. Identify and remove impediments and interruptions to team productivity. Teach teams how to estimate and ensure backlog items are estimated prior to Sprint Planning. Define test cases and assist with manual testing duties (regression and sprint-level). Help teams triage, investigate and resolve defects. Create meaningful Jira dashboards that provide real-time transparency into the status of sprints and projects (burndown, velocity, defect rates, etc.). Collaborate with stakeholders to translate strategy into prioritized requirements.

Sales Development Representative, Chicago

Flexport
Chicago
1 week ago
+43
Identify and qualify new sales opportunities for Flexport; Learn how global trade works from the ground up and build the foundation for your career at Flexport; Work with your dedicated Account Executive to identify ongoing strategic targets; Demonstrate the value of our offering through phone calls, email, LinkedIn and other social mediums; Research your target companies and prepare executive summaries to turn your Sales Executive into a rockstar ahead of their calls; Diligently update SalesForce, our CRM, to stay current on leads and follow-ups; Shadow your dedicated Account Executive in meetings and other activities to help you acquire the skills you’ll need for next role on the Flexport sales team.

Sales Development Representative

Faculty Engagement Specialist

Everspring
Chicago
1 week ago
+37
Serve as primary teaching support for online faculty by responding to faculty requests for help via phone, email, or other virtual means. Remain consistently available during work hours to support faculty, and available to monitor for urgent support on weekends and evenings. Create and maintain faculty guides and support materials, such as job aids, videos, tutorials, or infographics, according to the guidance of the Director of Learning Design. Draft, manage, and distribute mass communications sent to large groups of partner faculty, under the guidance of the Director of Learning Design. Assist with course revisions and edits by assisting faculty with questions about the learning management system. Create and distribute reports on instructor activity within the learning management system for select partners. Collaborate with multiple departments – including Learning Design, Student Services, and Academic Operations – to ensure continuity of support and training. Perform other duties, as assigned.

Market & Competitive Research Analyst

Everspring
Chicago
2 weeks ago
+37
As part of this team, our Market & Competitive Research Analyst will explore and evaluate business and partner opportunities, identify target students and competitive positioning, and evaluate student and faculty satisfaction. This position is a dynamic opportunity for someone who can conduct market and competitive research using internal and external data sources to produce analysis and frame relevant findings. The Research Analyst must have an ability to embrace change, a passion and drive for results, and a love for asking ‘why’ and learning about new things.

Digital Visual Designer

Black Spectacles
Chicago
2 weeks ago
+37
Design the colors, typography and form of website pages & smart phone apps. Work within brand guidelines to create layouts that reinforce our brand’s style and voice. Design user-centered interaction models, wireframes or screen mockups. Design logos, posters, swag, icons and infographics. Create and organize production assets. Resize assets for different devices — tablet, mobile and web. Source images (stock photos and video footage). Work with a component library. Work on email marketing items, presentation materials and interactive event materials.

Marketing Associate - Customer Campaigns

MoLo Solutions
Chicago
2 weeks ago
+40
MoLo Marketing is looking for an experienced Marketing Associate to develop, implement and manage the execution of marketing campaigns that focus on our customer which are shippers. As a Marketing Associate, you will support business objectives, lead acquisition, foster customer retention, provide sales support and advance brand building. If you want uncapped career growth and to be part of a growing team then MoLo is the right place for you.

Sales Support Specialist

RedShelf
Chicago
3 weeks ago
+39
Responsible for efficient and accurate management of data to ensure a frictionless experience for RedShelf’s end users. Ensures high-quality, on-time course launches, and delivers exceptional customer service to enable account retention and growth. Makes recommendations for enhancements to communications, tools, capabilities and product lines to improve customer experience.

Online Community Manager

Black Spectacles
Chicago
3 weeks ago
+37
Your work will include developing a content plan and strategy for our online forum. You'll provoke activity, create content and respond to our users. You will be the voice of the community via daily moderation, reviewing discussions, replying and probing on posts and escalating member feedback. You seek out information with an underlying curiosity and desire to know more about things, people or issues. You naturally place emphasis on creating customer loyalty by delivering on commitments to customers with clear, concise information. You're able deal effectively with pressure and remain optimistic and persistent under adversity and can solve problems openly and objectively in an unemotional manner.

Business Development Account Manager (logistics ex…

MoLo Solutions
Chicago
4 weeks ago
+40
The Account Manager is the freight farmer and is directly responsible for the growth and performance of an existing portfolio of accounts, from both a profitability and service perspective. As an Account Manager, you are responsible for the daily buy/sell strategy and decision making across your customer accounts. You will work alongside a Customer Operations Manager and will collaborate with their team to drive account strategy, capitalize on growth opportunities and ensure the integrity of MoLo’s service is being maximized. As well, you will be the daily point of contact (internal/external) across the portfolio of accounts for all load planner relationship development, escalated issue resolution and communication efforts.

Business Development Sales Representative (experie…

MoLo Solutions
Chicago
1 month ago
+40
We are seeking an energetic, team oriented, driven individual who is passionate about sales for the Business Development Representative position. In this role you will be key in growing our business from the ground up by building your own portfolio of customers across North America. As a proven seller, you will be actively selling our services to new customers and maintaining relationships with accounts you have developed. As a Business Development Representative, you are the main point of contact for customer interactions allowing you to directly influence your book of business every day.

Emotional intelligence edTech startup internship (…

STRUT Learning
Chicago
8 months ago
Want to help change the landscape of education and education technology?  Our goal is to not only develop technology for learners but to develop strategies and technologies for the entire sector.  Want to get on the bottom floor of a new social cause startup?  Create societal good with measurable impact while exponentially growing market valuation.  Join a startup team with a founder whose previous 2 startups received series B ($15M) and series A ($2M) level of funding commitment in less than 1 year each.  The goal is to prove the model and raise $2.5M in less than 1 year. Join a founding team of 12 equity members that is rapidly growing.  In his 2 previous startups, all staff members were cultivated and recruited from volunteer/ intern positions.

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