McDonald's Global Technology
McDonald's feeds and fosters communities in more than 100 countries worldwide.
Hybrid

Senior Manager, PMO (Program Management Office)

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Job Description
Company Description:
McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!
Global Technology forging the way
Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Job Description:
As a Senior Manager within the PMO focusing on the archOS Program, you will play a pivotal role in being responsible for the architecture, data, and legal workstreams. The archOS Program is a critical initiative sought at redefining our organization's technological infrastructure, optimizing data management processes, and ensuring compliance with legal regulations. In this role, you will collaborate with cross-functional teams, provide strategic direction, and drive the successful execution of initiatives within the architecture, data, and legal domains.
Key Responsibilities:

  1. Workstream Oversight: Provide leadership and direction to the architecture, data, and legal workstreams within the archOS Program. Ensure alignment with program objectives and organizational goals.
  2. Strategic Planning: Develop and implement strategic plans for the architecture, data, and legal workstreams, in collaboration with key partners and senior leadership.
  3. Collaborator Management: Build and maintain positive relationships with partners across the organization, including IT, legal, data management, and other relevant departments. Communicate effectively to ensure alignment and support for program initiatives.
  4. Risk Management: Identify potential risks and challenges within the architecture, data, and legal domains. Develop mitigation strategies and contingency plans to address issues as they arise.
  5. Resource Allocation: Lead resource allocation for the architecture, data, and legal workstreams. Ensure that teams have the vital skills, tools, and support to implement initiatives effectively.
  6. Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and metrics to supervise the progress of initiatives within the architecture, data, and legal workstreams. Provide regular updates and reports to senior leadership on program status and performance.
  7. Continuous Improvement: Drive continuous improvement efforts within the architecture, data, and legal domains. Find opportunities to optimize processes, improve efficiency, and streamline operations.
  8. Compliance and Legal Oversight: Ensure compliance with relevant legal and regulatory requirements, particularly regarding data management and privacy. Collaborate with legal authorities to address compliance issues and mitigate legal risks.

Qualifications:

  • Bachelor's degree in business administration, information technology, or a related field. Master's degree preferred.
  • Validated experience in program management, with a focus on architecture, data management, and legal compliance.
  • Strong leadership skills, with the ability to encourage and empower cross-functional teams.
  • Excellent communication and interpersonal skills, with the ability to collaborate optimally with collaborators at all levels of the organization.
  • Sound understanding of data management principles, architecture frameworks, and legal regulations related to data privacy and compliance.
  • Proven track record of getting results in complex, cross-functional environments.
  • PMP or other relevant certifications are a plus.

Additional Information:
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] . Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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What are McDonald's Global Technology Perks + Benefits

McDonald's Global Technology Benefits Overview

McDonald's benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives.

Our team members enjoy:
- Vacation days, personal time and holidays
- Medical, dental and vision coverage, plus other insurance options
- Annual and long-term incentive programs
- Summer hours
- Sabbatical program
- 401K program with company match

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Open office floor plan
Flexible work schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
We believe in a seismic and bold value proposition where every individual feels their culture, identity, and experiences are valued and respected in our 10 Employee Business Networks.
Hiring practices that promote diversity
Health Insurance + Wellness
Disability insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental insurance
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision insurance
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health insurance
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Company equity
Performance bonus
Charitable contribution matching
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave
Childcare benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous parental leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Family medical leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation + Time Off
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid holidays
Paid sick days
McDonald's employees receive 100 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored happy hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Onsite office parking
McDonald's offers employees paid on-site garage parking.
Onsite gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Professional Development
Job training & conferences
Tuition reimbursement
Promote from within
Continuing education stipend
Paid industry certifications

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