Top Hybrid Customer Success Jobs in Chicago, IL
Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Must have excellent verbal communication and problem-solving skills. Actively manages and escalates issues to management.
Underwriting Specialist responsible for underwriting risks in a book of business in the Middle Market International sector. Collaborates with agencies and policyholders to determine risk acceptability and pricing. Maintains agency relationships and stays current on industry trends and regulations.
As an Onboarding Specialist at Apex Fintech Solutions, you will be responsible for guiding clients through the onboarding process, establishing strong relationships, managing client documentation, and ensuring timely project completion. This role requires excellent client service and project management skills to deliver a seamless and efficient onboarding experience for clients.
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The Client Services Director is responsible for leading, mentoring, and managing the front-line Client Services team to ensure client satisfaction and retention. They troubleshoot problems, develop client service protocols, resolve complex issues, and collaborate with various departments to enhance client experience. Additionally, they contribute to product development, deliver training, assist in sales efforts, analyze customer data, and oversee client services policies.
Consult with clients on international banking needs, develop new business, liaise with partners, monitor portfolio profitability, and represent the firm's capabilities at events. Requires strong communication, relationship management, and sales skills.
As an Application Support Specialist, responsible for providing technical assistance to end-users on software applications, troubleshooting issues, collaborating with development teams, monitoring performance, and contributing to continuous improvement efforts.
Join as a Global Technical Product Support Specialist focusing on Product Development and Technical & Quality Support for the Americas region. Responsibilities include managing technical support, quality support, and new product development, as well as knowledge management. Must have 5 years of experience in a technical support environment and strong skills in technical analysis and troubleshooting.
ZS is seeking a Senior Lead in Customer Success to work on cutting-edge solutions in AI SaaS products, advanced analytics, and AI frameworks. The role involves client-facing responsibilities, delivering insights and impact summaries, and building data science models.
As a Customer Success Manager at iManage, you will be responsible for ensuring customer satisfaction and loyalty by working closely with customers and internal teams. Your focus will be on delivering value, driving adoption, and achieving desired outcomes for customers.
Cisco Meraki is seeking a hard-working and collaborative Returns Specialist to join our Operations team in our Chicago office. Responsibilities include processing return transactions, authorizing return requests, communicating with customers and partners, and coordinating with internal teams for customer experience.
Top hybrid Companies Hiring Customer Success Roles
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