Search the 37 jobs at Beyond Finance

Play a key role in guiding technology and product decisions for the consumer-facing web team at Beyond Finance. Develop, release, and maintain production-quality software using Ruby on Rails and other technologies. Collaborate with engineering teams and contribute to technical conversations and code reviews. Ensure CI/CD pipeline meets growing needs and promote data-driven practices.

Seeking an IT Operations Support Manager to provide strategic, innovative, and cost-effective support solutions to increase efficiency, reliability, and integration of services and operations. Responsibilities include leading a team, providing technical guidance, driving automation initiatives, enforcing security policies, mentoring support specialists, and more. Applicants must have a Bachelor's or Master's in Computer Science or related field, along with 5+ years of experience in IT solution delivery, support, management, or systems administration role.

The Negotiations Administrator plays a critical role in helping clients become debt-free by working with creditors and agencies to negotiate the best possible savings. Responsibilities include audits, task management, process maintenance, and supporting the Negotiations team. Qualifications include communication skills, relationship-building abilities, attention to detail, and a passion for helping others.

Negotiations Specialist at Beyond Finance responsible for negotiating delinquent accounts for clients, building relationships with external partners, and providing financial oversight to clients.

Managing calls across a network of contact centers, updating agent profiles, preparing staffing reports, analyzing historical trend data, and optimizing workforce in contact center environments.

As a Bilingual Customer Service Representative at Beyond Finance, you will provide superior customer service to clients enrolled in financial hardship programs, anticipating needs, educating clients, and resolving inquiries efficiently. This remote position requires weekend and evening availability. Strong interpersonal skills, bilingual proficiency in Spanish, and a Bachelor's degree are preferred qualifications.

The Bilingual Client Retention Specialist plays a critical role in ensuring the continued loyalty of Beyond Finance's customer base. They educate and assist clients facing financial hardship, deescalate upset clients, analyze their financial situation, and develop customized solutions to help them become debt-free.

As a Negotiations Support Administrator at Beyond Finance, you will be responsible for managing communications and reconciliation between internal and external partners, coordinating tasks to support the Negotiations team, and maintaining client accounts.

As a Bilingual Inside Sales Representative at Beyond Finance, consult with prospective customers about debt consolidation options and educate them on financial solutions. Must be self-motivated, bilingual in Spanish, and have strong sales skills. This full-time role includes weekend availability and offers base pay with uncapped commission.

Sales Representatives at Beyond Finance engage prospective consumers who have requested information regarding debt consolidation options, assess their financial situation, and provide tailored debt consolidation options. They ensure impeccable service and help clients achieve their financial goals.

The Bulk Negotiations Specialist at Beyond Finance plays a key role in negotiating delinquent accounts for clients, utilizing strong communication skills, relationship-building with external partners, and financial oversight to resolve client questions and requests.

Seeking a Genesys PureCloud Architect to provide strategic solutions for increasing efficiency and integration of services. Responsibilities include architecting solutions, scripting API calls, driving decision-making processes, and providing expertise in Genesys PureCloud Contact Center.

Seeking a Production Support Engineer to provide strategic and innovative support solutions for efficient and reliable operations. Responsibilities include handling Tier III support, debugging production issues, collaborating with technology teams, and driving product improvements.

Looking for an experienced Workforce Management Director to oversee forecasting, planning, staffing optimization, and reporting for the Sales Call Center. Must have analytical skills, leadership experience, and proficiency in Excel and BI tools like Looker.

Lead the development and implementation of data warehouse solutions, including data modeling and ETL methodologies. Collaborate with cross-functional teams to ensure data availability and meet business requirements. Provide guidance and mentorship to junior team members. Work in a Chicago-based office with opportunity for relocation. Bachelor's degree in Computer Science or equivalent experience required. 7+ years of data warehouse experience.

You will work closely with the leadership team to guide technology and product decisions for the core back end services platform. You will drive decisions for greenfield projects and design and build internal-facing APIs, back end processing, and third-party integrations.

The Manager of Marketing Analytics will conduct analyses focused on optimizing and understanding marketing performance, sales effectiveness, client retention, and lifetime customer value.

The Senior Analyst, Marketing Analytics will conduct analyses focused on optimizing and understanding marketing performance, sales effectiveness, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product, and sales to deliver actionable insights that help meet company goals.

The Strategy & Operations Manager is responsible for overseeing effective operating procedures for the Beyond Finance Sales Department’s call center. Their duties include reviewing and implementing processes to improve company operations.

As a Technical Product Manager at Beyond Finance, you will be responsible for devising product strategy, creating technical requirements, and overseeing the execution of high-impact initiatives. You will collaborate with cross-functional teams and gather feedback from customers to drive product development. Strong communication, project management, analytical, and problem-solving skills are required for this role.