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The Regional Service Manager (RSM) at Motorola Solutions plays a vital role in managing and supporting State and Local Government First Responder mission-critical communications infrastructures. The RSM is responsible for overseeing customer support contracts, managing installation activities, handling repair depot agreements, coordinating system upgrades, and ensuring above-contract maintenance work is executed flawlessly.
The primary responsibility of the Sr. Customer Support Manager is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Solutions Public Safety Customers.
The Program Manager is responsible for overseeing the U.S. Navy's Global Enterprise Sustainment Program, managing personnel, budgets, contracts, and operations. They work closely with internal and external stakeholders to ensure the system's maintenance and compliance with contract requirements. This role involves strategic planning, supply chain management, logistics, and leadership in meeting program goals and milestones.
