It began as the dream of a young child in France: what if people actually enjoyed the experience of work? That's what drove CEO and Co-founder Mathilde Collin to build Front. Today, this dream serves as our guiding light. We’re on a mission to make work happier for every knowledge worker on Earth. But how can software accomplish that? By allowing you to: - See the impact you have on your team and your customers. - Feel like you are part of something bigger than yourself. - Focus on work in the moment, and truly disconnect when work is done. And when people are working happier, something magical happens. Your team is happier—and your customers are too. Behind every amazing business is, well, people: a team and customers. And no matter what industry you're in or where you're located, it's those human-to-human interactions that make your experience with a business truly stand out. At Front, that's what we call the heart of business—those moments when your team and customers connect. And through our customer communication hub, we are powering the heart of business for 6,500+ companies around the globe. Most businesses want to deliver extraordinary service that makes their customers feel like the only ones. But as a company grows, it becomes incredibly difficult to deliver this kind of service to hundreds, thousands, or millions of customers. Most businesses choose scale and efficiency over quality — and customer experience suffers. At Front, we equip companies to have it all — scale, efficiency, and quality, human-to-human interactions that lead to extraordinary customer experiences. And along the way, we make sure teams are working happier too. How? Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one.