Top Hybrid Customer Success Jobs in Chicago, IL

The Customer Engagement Specialist at Motorola Solutions is responsible for supporting regional customers, developing relationships, and achieving sales targets. They work closely with Account Executives, utilize Salesforce, and participate in customer meetings and territory calls. Travel may be required. Desired behaviors include being customer-focused and detail-oriented.

The Client Services Director is responsible for leading, mentoring, and managing the front-line Client Services team to ensure client satisfaction and retention. They troubleshoot problems, develop client service protocols, resolve complex issues, and collaborate with various departments to enhance client experience. Additionally, they contribute to product development, deliver training, assist in sales efforts, analyze customer data, and oversee client services policies.

Join as a Global Technical Product Support Specialist focusing on Product Development and Technical & Quality Support for the Americas region. Responsibilities include managing technical support, quality support, and new product development, as well as knowledge management. Must have 5 years of experience in a technical support environment and strong skills in technical analysis and troubleshooting.

ZS is seeking a Senior Lead in Customer Success to work on cutting-edge solutions in AI SaaS products, advanced analytics, and AI frameworks. The role involves client-facing responsibilities, delivering insights and impact summaries, and building data science models.

As a Customer Success Manager at iManage, you will be responsible for ensuring customer satisfaction and loyalty by working closely with customers and internal teams. Your focus will be on delivering value, driving adoption, and achieving desired outcomes for customers.

As a Client Service Executive, you will serve as the primary day-to-day contact for clients, drive adoption of Origami's products, maintain client satisfaction, and support the configuration and implementation of software. Responsibilities include client relationship management, driving product adoption, support, configuration, and identifying sales opportunities. Qualifications include 5+ years of client-facing experience, Bachelor's Degree, and skills in SQL, JavaScript, and XML. Previous experience in project management and P&C Insurance Claims, Policy, or Billing is preferred.

Passionate and motivated Customer Success Manager responsible for client relationships, expansion, revenue growth, and customer-driven product feedback. Key duties include managing strategic accounts, identifying revenue opportunities, and driving customer engagement. Requires 3+ years experience in ad tech/marketing, with a track record of owning customer relationships and leading client meetings.