Anderson Chen
Staff Writer at Built In
Anderson Chen is a Built In staff writer covering tech companies for Brand Studio. He has been working as a content writer and journalist since 2018. Chen has a degree in molecular environmental biology from the University of California-Berkeley as well as a master's degree in journalism from Columbia University.
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Independent contributors aren’t managers, but they possess the skills and perspective necessary to guide others.
To take on more responsibilities, customer success managers are finding ways to upgrade.