Client Success Manager salary in Chicago

Average Base Salary in Chicago

$77,404
$11,779
Additional Cash Compensation
$89,183
Total Compensation
Median: $77K
Min: $37K
Max: $190K

How Much Does a Client Success Manager Make in Chicago?

The average salary for a Client Success Manager in Chicago is $77,404. The average additional cash compensation for a Client Success Manager in Chicago is $11,779. The average total compensation for a Client Success Manager in Chicago is $89,183. Client Success Manager salaries are based on responses gathered by Built In Chicago from anonymous Client Success Manager employees in Chicago.

Chicago by the numbers

6,154
Total number of Tech companies in Chicago
311,744
Total number of tech users on Built In Chicago
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Chicago
Chicago

Client Success Manager jobs in Chicago

Director of Client Success

Chicago
2 weeks ago
+34
We are looking for a Director of Client Success who will set the vision for the team, directly supervise our Client Success teams’ work and mentor them for career growth. Our Client Success team oversees the lifecycle of our client’s interactions with our software, from onboarding to steady-state, and as a leader on this team you will be responsible for managing this experience in a metric- and data-driven manner.  Our Client Success department includes three integrated teams: Solution Architecture, Client Outcomes, and Technical Support. They are responsible for implementing, configuring and managing the delivery of Civis Analytics’ data science software to ensure successful user adoption and high organizational impact, and maintaining the balance between the reactive support of client tickets and proactive, technically-specialized support. They also support software sales, leading demos, POCs, and scoping complex software deliveries as a part of ‘team sport’ sales business development efforts.

Customer Success Manager

Chicago
1 day ago
+40
You’re looking for your next opportunity as a Customer Success Manager. You’re passionate about analyzing data and leveraging the insights to drive value to your customers. You will have the autonomy to strategically create new solutions to customer problems and be responsible for communication across the organization. 

Manager, Customer Success

Chicago
3 days ago
+35
We are looking for somebody with the experience and the drive to build, manage and scale a best-in-class customer success team! This team interacts directly with our customers to successfully project manage the delivery of branded content products. Your team is a very important part of driving revenue for the organization and ensuring our customers see the expected results of their investment. The CS team is responsible for customer’s usage of the platform and data insights provided. The team works hand in hand with the Account Management team who is responsible for the customer relationship, strategy and renewal. This team are natural project managers who are passionate about creating processes and workflows that ensure the best experience for customers and internal partners.

Customer Success Manager

Chicago
3 weeks ago
+46
We're looking for an ambitious and tech savvy Customer Success Manager to serve as a trusted advisor to a large portfolio of BenchPrep's key enterprise customers.  You'll partner with Customer Success Specialists to support and grow the relationship and work closely with other internal resources to make it happen.  You'll be responsible for building strategic relationships, growing and retaining accounts, and overall customer satisfaction.  

Customer Success Manager-20-0608

Remote
2 weeks ago
+54
The Customer Success Management Team proactively supports our customers in meeting their goals using the Relativity suite of products. The team is accountable for driving product adoption based on the customer’s individual requirements and segment best practices. The team works closely with Sales to understand account health and to identify any product or contract retention risks and, when necessary, pulls in necessary Relativity resources to address. 

Customer Success Analyst

Chicago
7 hours ago
+37
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Operations Specialist, Customer Success

Chicago
4 days ago
+17
The Operations Specialist role is a unique opportunity to help expand Chowbus main services: delivery and customer service. This is a critical role as it interfaces with Chowbus driver partners to optimize the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage partnerships. This is a rigorous business side role in a high growth environment, and you will work with the Chowbus Chicago operations teams along with headquarters-based engineering, product, and marketing teams. This role will have responsibility for the growth of the Chowbus business and meaningful ownership over the driver leg or restaurant leg of the marketplace.

Technical Customer Success Manager

Chicago
2 weeks ago
+34
PatientIQ is a fast-growing health tech company revolutionizing the way doctors use analytics to make effective clinical decisions personalized to the unique needs of each patient. Integrating into clinical workflows, we provide data-driven insights, dashboards, and population health analytics to thousands of healthcare providers daily. PatientIQ is headquartered in Chicago and backed by top-tier west coast venture capital, major hospital

Customer Success Manager

Northwest Suburbs
3 weeks ago
+28
Convr (formerly DataCubes) is looking for exceptional customer success professionals seeking opportunities for growth and advancement in the Insurtech industry.   Who we are: We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through

Customer Success Manager (Risk & Compliance)

Chicago
7 hours ago
+37
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Customer Success Senior Account Manager

Chicago
13 hours ago
+30
NowPow is seeking a Senior Account Manager (SAM) to join the Customer Success team. The position would be based in our Chicago office, located in Hyde Park. The Senior Account Manager will be responsible for handling customer success activities and relationship management for strategic anchor customers. The SAM partners with our high-value key customers to drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. This is a strategic role where building relationships with executive stakeholders, understanding customer objectives, and the ability to analyze and communicate success metrics are vital components to the role. There is potential for this role to include people management.

Enterprise Customer Success Manager at Health Tech Startup

Chicago
6 days ago
+26
The Enterprise Customer Success Manager oversees the post-contract activities for several complex enterprise accounts. They are responsible for effectively managing all aspects of client product delivery including but not limited to scoping and design, workflow analysis, technical setup, implementation/training, follow-up, reporting, and outcome analysis. He/she works directly with the Customer Economic Buyer to ensure that customer needs are identified and satisfied, that expectations are met and exceeded and that customers understand value delivered through the solution. He/she acts as a trusted adviser to key customer stakeholders and proactively identifies opportunities for expansion and optimization. Internally, this position contributes to the development of best practices and mentors teammates in their growth and development.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Chicago is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 201-500 employees, earning $89,450 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $78,067 and the average Client Success Manager salary for men is $76,630.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $95,913. The average salary for <1 year of experience is $46,000.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $44,298
Min: $28K
Max: $70K
Operations Associate $52,263
Min: $30K
Max: $100K
Office Manager $55,559
Min: $20K
Max: $102K
Desktop Support $61,810
Min: $45K
Max: $102K
Technical Support $62,832
Min: $1K
Max: $130K
Sales Operations Analyst $66,761
Min: $40K
Max: $150K
Customer Support Manager $73,609
Min: $37K
Max: $130K
Client Success Manager $77,404
Min: $37K
Max: $190K
Business Intelligence Analyst $85,669
Min: $60K
Max: $135K
Operations Manager $86,944
Min: $41K
Max: $175K
Marketing Operations Manager $93,763
Min: $50K
Max: $130K
Senior Business Analyst $95,870
Min: $69K
Max: $150K
Sales Operations Manager $98,281
Min: $70K
Max: $167K
Director of Customer Success $122,667
Min: $60K
Max: $195K
Director of Operations $131,349
Min: $82K
Max: $220K
Business Analyst $135,481
Min: $35K
Max: $6614K
Vice President of Care $177,818
Min: $110K
Max: $210K
Vice President of Operations $182,391
Min: $130K
Max: $275K
COO (Chief Operating Officer) $218,463
Min: $60K
Max: $600K

Skills that affect Client Success Manager salaries in Chicago

1
Customer Support
2% have this skill
2
Account Management Ops
2% have this skill
3
Client Relations
2% have this skill
4
Customer Relationship Management
2% have this skill
5
Account Management
2% have this skill
6
Client Services
2% have this skill

Recent Client Success Manager salaries in Chicago

$85,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $85,000 with +$32,000 in additional cash compensation
5-7 Years of Experience
Male
1,000+ Employees
Chicago
$93,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $93,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Chicago
$72,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $72,000 with +$13,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Chicago
$55,000
Yearly Salary
A Customer Success Specialist reported a yearly salary of $55,000 with +$2,000 in additional cash compensation
1-3 Years of Experience
Male
51-200 Employees
Chicago
$60,000
Yearly Salary
A Customer Relationship Manager reported a yearly salary of $60,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
Chicago
$60,000
Yearly Salary
A Senior Account Manager reported a yearly salary of $60,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Chicago
$80,000
Yearly Salary
A Senior Customer Success Manager reported a yearly salary of $80,000
3-5 Years of Experience
Female
51-200 Employees
Chicago
$54,099
Yearly Salary
A Account Partner reported a yearly salary of $54,099 with +$5,500 in additional cash compensation
1-3 Years of Experience
Prefer not to say
501-1,000 Employees
Chicago
$80,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $80,000 with +$20,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
$190,000
Yearly Salary
A Client Service Lead reported a yearly salary of $190,000
7+ Years of Experience
Prefer not to say
501-1,000 Employees
Chicago
Salaries//Operations//Client Success Manager