Customer Support Manager salary in Chicago

Average Base Salary in Chicago

$73,982
$8,218
Additional Cash Compensation
$82,200
Total Compensation
Median: $74K
Min: $37K
Max: $130K

How Much Does a Customer Support Manager Make in Chicago?

The average salary for a Customer Support Manager in Chicago is $73,982. The average additional cash compensation for a Customer Support Manager in Chicago is $8,218. The average total compensation for a Customer Support Manager in Chicago is $82,200. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in Chicago.

Chicago by the numbers

6,242
Total number of Tech companies in Chicago
338,136
Total number of tech users on Built In Chicago
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Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
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Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
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Inside Sales Manager
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Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
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QA Analyst
QA Engineer
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Sales Director
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Scrum Master
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SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
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Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
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Vice President of Marketing
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Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Chicago
Chicago

Customer Support Manager jobs in Chicago

Customer Support Engineer

Remote
16 hours ago
+27
We're building a world class team with the aim of providing polished, professional, technical support of an emerging company and product. Ocient is looking for ultimate team players who are dedicated to improving our product and customer experience with every interaction.  The Ocient team consists of highly technical engineers and understanding the end to end development, sales, and delivery cycle is key to adding unique value to the organization. Our ideal Database Support Specialist is detailed, passionate and dedicated to representing customers.  Ocient is looking for a Database Support Specialist with experience supporting a database solution. This role will act as a technical liaison between Engineering for both on-premise and Database as a Service customers. 

Sr. Customer Support Engineer

Remote
16 hours ago
+27
Leverage strong technical skills and equally strong customer service skills to assist customers through diagnosis and resolution of complex problems in a distributed system environment. Respond to customer questions regarding technical solutions through phone calls, help tickets, and email  On-call support rotations . Effectively manage multiple issues while providing timely responses and meeting Service Level objectives. Access data center (either remotely or onsite) in diagnosing customer issues. Document known issues and contribute to a customer support knowledge base . Assist in the onboarding, training, installation and buildout of customer deployments. Mentor junior engineers.

Customer Support Specialist

Chicago
5 days ago
+53
Reverb is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

Technical Customer Support Specialist

Chicago
1 week ago
+59
Position Description You are passionate about helping customers navigate technical challenges.  You get energy from talking to people and helping solve their problems.  You are excited about founding a new team.  You are eager to work with Engineering, Product, Data, and Advisory teams to transform challenges into solutions and help Pareto customers achieve their goals.  Responsibilities Your job as a Technical Customer Support Specialist is

Director of Customer Support

Chicago
2 weeks ago
+30
About the role Screencastify is a powerful and versatile product for teachers and students, and its versatility leads to quite a few questions from individual users. As our first Director of Customer Support, you will drive customer loyalty by prioritizing support-driven growth, collaborate across all departments to provide insights from customer feedback, and consistently push the entire organization to make customers' experience the main focus

Customer Support Specialist

Chicago
2 weeks ago
+45
UPshow is seeking a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance. Our Customer Support Specialist provides top-notch support to our customers via phone and email. After we onboard a new customer, the Customer Support Specialist will help set up and ship devices, along with troubleshooting any issues and monitoring the online health of their devices. Your day will be filled with a range of focused support to our customers. Whether you are helping them troubleshoot a basic WiFi connection or talking them through rebooting their device, you are ready to share your knowledge and provide expert assistance. You gain satisfaction in bringing our customers resolution while elevating the relationship to the next level. If you have customer support experience and are passionate about AV and IT, this role is for you. 

Technical Customer Support Specialist

Chicago
3 days ago
+55
As a Technical Client Services Associate you will manage day-to-day technical queries, investigations, and issues, maintaining subsequent technical relationships with internal and external IAS customers through to resolution.

Customer Support Representative

Chicago
4 days ago
+39
BigTime Software delivers time-tracking, billing, and project management software for more than 2,000 firms, tracking over $2 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a PE-funded company based in Chicago committed to helping clients run professional teams more efficiently, unlocking potential revenue, and improving profitability. If you

Associate Customer Support Specialist

Chicago
1 week ago
+43
About Tock Tock is the only all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.  Tock’s explosive growth: Awarded Fast Company's "Most Innovative Companies" for 2021 Awarded Built In’s “2021 Best Places to Work” Awarded America’s Hottest Brands of

Customer Support Specialist

Chicago
1 week ago
+43
About Tock Tock is the only all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.  Tock’s explosive growth: Awarded Fast Company's "Most Innovative Companies" for 2021 Awarded Built In’s “2021 Best Places to Work” Awarded America’s Hottest Brands of

Customer Support Associate

Chicago
1 week ago
+34
Our Customer Support team is a group of highly talented and dynamic contributors. Each individual ensures that our customers have the best experience possible when they need help, have a question, or provide feedback. The team efficiently manages all inbound service requests and communications with customers during the onboarding process, and are increasingly contributing to outbound communications.  While their main focus is retail customers, they are progressively interacting with institutional customers. During periods of low-service volume, the team also eagerly takes on support-centric projects. 

Senior Customer Support Representative

Chicago
2 weeks ago
+62
The Group: The Morningstar Investment Management group consists of our investment advice, consulting, and retirement-solutions businesses. Through our investment advisory subsidiaries, we use our expertise in asset allocation, manager research, and portfolio construction to create innovative investment solutions for institutions, advisors, and their clients. The Role: Morningstar’s Investment Management seeks a Senior Customer Support

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Chicago is between $60k - $70k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 501-1,000 employees, earning $83,002 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $74,251 and the average Customer Support Manager salary for men is $72,052.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $81,243. The average salary for <1 year of experience is $51,500.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $44,487
Min: $28K
Max: $70K
Operations Associate $52,473
Min: $30K
Max: $100K
Office Manager $56,034
Min: $20K
Max: $102K
Desktop Support $60,739
Min: $45K
Max: $102K
Technical Support $63,486
Min: $1K
Max: $140K
Sales Operations Analyst $66,291
Min: $40K
Max: $150K
Customer Support Manager $73,982
Min: $37K
Max: $130K
Business Analyst $75,231
Min: $35K
Max: $180K
Client Success Manager $78,269
Min: $40K
Max: $190K
Business Intelligence Analyst $85,648
Min: $60K
Max: $135K
Operations Manager $88,211
Min: $55K
Max: $175K
Marketing Operations Manager $93,763
Min: $50K
Max: $130K
Senior Business Analyst $95,128
Min: $69K
Max: $150K
Sales Operations Manager $99,639
Min: $70K
Max: $167K
Director of Customer Success $122,667
Min: $60K
Max: $195K
Director of Operations $129,854
Min: $82K
Max: $220K
Vice President of Care $177,818
Min: $110K
Max: $210K
Vice President of Operations $184,583
Min: $130K
Max: $275K
COO (Chief Operating Officer) $200,125
Min: $60K
Max: $480K

Skills that affect Customer Support Manager salaries in Chicago

1
Customer Support
4% have this skill
2
Team Training & Development
3% have this skill
3
Operations Management
3% have this skill
4
Business Operations
3% have this skill
5
Account Management Ops
2% have this skill
6
Office Management
2% have this skill

Recent Customer Support Manager salaries in Chicago

$78,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $78,000 with +$8,580 in additional cash compensation
7+ Years of Experience
Male
1,000+ Employees
Chicago
>10 Reports
$61,000
Yearly Salary
A Customer Engagement Manager reported a yearly salary of $61,000 with +$26,100 in additional cash compensation
1-3 Years of Experience
Prefer not to say
201-500 Employees
Chicago
$87,550
Yearly Salary
A Customer Success Manager reported a yearly salary of $87,550 with +$28,333 in additional cash compensation
3-5 Years of Experience
Female
501-1,000 Employees
Chicago
$50,000
Yearly Salary
A Associate Customer Success Manager reported a yearly salary of $50,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Female
501-1,000 Employees
Chicago
$65,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $65,000
5-7 Years of Experience
Female
11-50 Employees
Chicago
$78,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $78,000
3-5 Years of Experience
Female
501-1,000 Employees
Chicago
$65,000
Yearly Salary
A Customer Service Manager reported a yearly salary of $65,000
5-7 Years of Experience
Female
51-200 Employees
Chicago
$107,181
Yearly Salary
A Manager, Technical Client Services reported a yearly salary of $107,181 with +$16,077 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
Chicago
1-5 Reports
$100,000
Yearly Salary
A Sr. Manager reported a yearly salary of $100,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Female
501-1,000 Employees
Chicago
>10 Reports
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
5-7 Years of Experience
Male
51-200 Employees
Chicago
1-5 Reports
Salaries//Operations//Customer Support Manager