Customer Support Manager Salary Chicago: Updated 2018 | Built In Chicago
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
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Senior Data Analyst
Senior Data Scientist
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Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Chicago
Chicago

Customer Support Manager salary in Chicago

Average Base Salary in Chicago

$65,967
$3,563
Additional Cash Compensation
$69,530
Total Compensation
Median: $66K
Min: $37K
Max: $130K

How Much Does a Customer Support Manager Make in Chicago?

The average salary for a Customer Support Manager in Chicago is $65,967. The average additional cash compensation for a Customer Support Manager in Chicago is $3,563. The average total compensation for a Customer Support Manager in Chicago is $69,530. Customer Support Manager salaries are based on responses gathered by Built In Chicago from anonymous Customer Support Manager employees in Chicago.

Chicago by the numbers

5,117
Total number of Tech companies in Chicago
131,242
Total number of tech users on Built In Chicago
ALL INFO IS 100% ANONYMOUS & PRIVATE

Chicago Companies with the Highest Operations Salaries

+24
Mobile, Software
+11
Consumer Web, Fintech
+21
Automotive, Marketing Tech

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Chicago is between $50k - $60k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 500+ employees, earning $88,750 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $57,929 and the average Customer Support Manager salary for men is $58,333.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $62,500. The average salary for <1 year of experience is $51,500.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,505
Min: $33K
Max: $42K
Technical Support $49,740
Min: $36K
Max: $86K
Office Manager $51,143
Min: $20K
Max: $65K
Desktop Support $58,167
Min: $45K
Max: $75K
Operations Associate $58,467
Min: $37K
Max: $96K
Sales Operations Analyst $58,600
Min: $40K
Max: $80K
Client Success Manager $60,863
Min: $40K
Max: $93K
Customer Support Manager $65,967
Min: $37K
Max: $130K
Business Analyst $69,288
Min: $35K
Max: $124K
Operations Manager $86,929
Min: $55K
Max: $150K
Business Intelligence Analyst $89,929
Min: $60K
Max: $135K
Senior Business Analyst $92,500
Min: $67K
Max: $125K
Sales Operations Manager $92,681
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $117,667
Min: $85K
Max: $167K
Director of Customer Success $119,346
Min: $70K
Max: $181K
Vice President of Operations $177,800
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $204,750
Min: $150K
Max: $275K

Customer Support Manager jobs in Chicago
7

Customer Support Representative

Chicago
3 days ago
+21
Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution. Use technical ability to master trading platforms, internal tools, and systems. Troubleshoot incoming issues to determine the severity and escalate when needed. Think creatively and passionately about the ways in which we can make every user interaction as meaningful as possible. Contribute to the overall growth and innovation of the company through ideas and participation in collaborative team projects. Contribute to team goals by focusing on CSAT ratings and response time.

Senior Customer Support Analyst

Chicago
1 week ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Customer Support Analyst

Chicago
1 week ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Arity - Customer Support Intern

Chicago
2 weeks ago
+22
This is a 12 week long Summer 2019 internship at Arity. The Sales Engineering Intern is responsible for explaining Arity products and services to potential customers (leads). The Sales Engineering Intern coordinates with architecture, engineering, and product development teams to ensure understanding of the features and benefits, as well as the technical integration of these products. The Sales Engineering Intern will develop broad platform services knowledge and deep application knowledge in both mobile development and API integration concepts.  The Sales Engineering Intern ensures a smooth transition of customers from prospect to onboarding and handoff to Customer Success.

Director of Customer Support

Chicago
2 weeks ago
+18
ActiveCampaign is one of the fastest growing tech companies in Chicago revolutionizing marketing automation. Our software allows all of our users, the power to make smarter business decisions based on data-driven analytics. We are scaling quickly in terms of product, customer, employee and geography. We are looking for an experienced and highly-motivated Director of Customer Support to join us on our mission of helping growing businesses

Customer Support Specialist

Chicago
3 weeks ago
Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Customer Support Specialist to join our growing Client Success team in creating long-term, trusting relationships with our building partners. Tech support is a crucial area of the business where we have a chance to interact directly with our customers and Mobile Doorman team. Customers tend to remember their interactions with support staff more

Customer Support and Training Specialist

Chicago
3 weeks ago
We’re looking for someone who loves helping people and is excited to contribute to a tech startup. In this full-time position, you will be responsible for answering customer questions about using Scholastica, providing basic training to customers on how to use the app, and assisting with administrative tasks as needed. Our ideal candidate is an organized, communicative, thoughtful, empathic, and enthusiastic individual who wants to engage with

Skills that affect Customer Support Manager salaries in Chicago

1
Customer Support
13% have this skill
2
Team Training & Development
9% have this skill
3
Account Management Ops
7% have this skill
4
Business Operations
7% have this skill
5
Operations Management
5% have this skill
6
Office Management
4% have this skill

Recent Customer Support Manager salaries in Chicago

$54,000
Yearly Salary
A Account Manager reported a yearly salary of $54,000
3-5 Years of Experience
Male
500+ Employees
Chicago
$65,000
Yearly Salary
A Support Team Lead reported a yearly salary of $65,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
5-10 Reports
$80,000
Yearly Salary
A Manager of Client Support reported a yearly salary of $80,000 with +$8,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Chicago
1-5 Reports
$57,500
Yearly Salary
A Production Manager reported a yearly salary of $57,500
1-3 Years of Experience
Female
201-500 Employees
Chicago
5-10 Reports
$70,000
Yearly Salary
A Support Manager reported a yearly salary of $70,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
Chicago
1-5 Reports
$40,000
Yearly Salary
A Partner Relations Specialist reported a yearly salary of $40,000 with +$2,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
$37,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $37,000
3-5 Years of Experience
Prefer not to say
51-200 Employees
Chicago
$48,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $48,000
1-3 Years of Experience
Female
201-500 Employees
Chicago
$51,500
Yearly Salary
A Customer Support Manager reported a yearly salary of $51,500
< 1 Year of Experience
Male
11-50 Employees
Chicago
$45,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $45,000 with +$500 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Chicago
Salaries//Operations//Customer Support Manager
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