Customer Support Rep salary in Chicago

Average Base Salary in Chicago

$44,487
$3,593
Additional Cash Compensation
$48,080
Total Compensation
Median: $44K
Min: $28K
Max: $70K

How Much Does a Customer Support Rep Make in Chicago?

The average salary for a Customer Support Rep in Chicago is $44,487. The average additional cash compensation for a Customer Support Rep in Chicago is $3,593. The average total compensation for a Customer Support Rep in Chicago is $48,080. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in Chicago.

Chicago by the numbers

6,235
Total number of Tech companies in Chicago
337,669
Total number of tech users on Built In Chicago
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Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
Junior Data Analyst
Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Chicago
Chicago

Customer Support Rep jobs in Chicago

Technical Customer Support Specialist

Chicago
2 days ago
+59
Position Description You are passionate about helping customers navigate technical challenges.  You get energy from talking to people and helping solve their problems.  You are excited about founding a new team.  You are eager to work with Engineering, Product, Data, and Advisory teams to transform challenges into solutions and help Pareto customers achieve their goals.  Responsibilities Your job as a Technical Customer Support Specialist is

Customer Support Specialist

Chicago
1 week ago
+53
Reverb is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

Director of Customer Support

Chicago
1 week ago
+30
About the role Screencastify is a powerful and versatile product for teachers and students, and its versatility leads to quite a few questions from individual users. As our first Director of Customer Support, you will drive customer loyalty by prioritizing support-driven growth, collaborate across all departments to provide insights from customer feedback, and consistently push the entire organization to make customers' experience the main focus

Customer Support Specialist

Chicago
1 week ago
+45
UPshow is seeking a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance. Our Customer Support Specialist provides top-notch support to our customers via phone and email. After we onboard a new customer, the Customer Support Specialist will help set up and ship devices, along with troubleshooting any issues and monitoring the online health of their devices. Your day will be filled with a range of focused support to our customers. Whether you are helping them troubleshoot a basic WiFi connection or talking them through rebooting their device, you are ready to share your knowledge and provide expert assistance. You gain satisfaction in bringing our customers resolution while elevating the relationship to the next level. If you have customer support experience and are passionate about AV and IT, this role is for you. 

Customer Service Representative I

Chicago
6 days ago
+48
  At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Customer Service Team Lead

Chicago
1 week ago
+48
SMS Assist Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Customer Service Agent

Chicago
1 week ago
+37
You’re the first line of defense for our customers: you’ll handle questions regarding policies, payments, cancellations and other topics, as needed. You’ll interact with customers mainly over the phone but via chat and email too. It’s important you’re knowledgeable in the property insurance space, so we’ll help you obtain your P&C license.

Customer Service Representative IV (Weekends)

Chicago
6 days ago
+48
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Customer Service Representative II (Overnight Shift)

Remote
1 day ago
+48
  *This is a remote role based in the Chicago area working an overnight shift of Tuesday through Saturday, from 10:00pm -7:00am.   Company Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only

Technical Support Representative (TSR)

Chicago
2 weeks ago
+13
You are passionate about solving complex problems. You have a strong sense of ownership and responsibility. You are flexible and seek clarity when faced with ambiguity. You have your own opinions and are not shy about them, however, you value consensus and strive to achieve it. You are not afraid to change your mind given new facts, nor are you afraid to admit your mistakes. You have excellent communication skills and are able to explain your ideas clearly and concisely and you enjoy sharing them. You are very serious about the quality of your work and you hold your colleagues to the same standard. Ability to work independently in an unstructured environment.

Part-Time Member Support Representative (Weekend: Friday through Monday)

Chicago
2 weeks ago
+18
Equilibria (“EQ”) is a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community — physically and mentally — through our high-quality CBD products, personalized dosage support, and digital journey accompaniment. We are the ONLY CBD company with a dedicated team for 1-on-1 consults and education, and we are deeply mission-oriented. Thousands of women… and their sisters, mothers, grandmothers,

Senior Customer Support Representative

Chicago
1 week ago
+62
The Group: The Morningstar Investment Management group consists of our investment advice, consulting, and retirement-solutions businesses. Through our investment advisory subsidiaries, we use our expertise in asset allocation, manager research, and portfolio construction to create innovative investment solutions for institutions, advisors, and their clients. The Role: Morningstar’s Investment Management seeks a Senior Customer Support

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Chicago is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 1-10 employees, earning $48,000 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $42,561 and the average Customer Support Rep salary for men is $47,821.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $50,857. The average salary for <1 year of experience is $39,290.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $44,487
Min: $28K
Max: $70K
Operations Associate $52,472
Min: $30K
Max: $100K
Office Manager $56,034
Min: $20K
Max: $102K
Desktop Support $60,739
Min: $45K
Max: $102K
Technical Support $61,986
Min: $1K
Max: $130K
Sales Operations Analyst $66,291
Min: $40K
Max: $150K
Customer Support Manager $73,982
Min: $37K
Max: $130K
Business Analyst $75,231
Min: $35K
Max: $180K
Client Success Manager $78,529
Min: $40K
Max: $190K
Business Intelligence Analyst $85,648
Min: $60K
Max: $135K
Operations Manager $88,211
Min: $55K
Max: $175K
Marketing Operations Manager $93,763
Min: $50K
Max: $130K
Senior Business Analyst $95,602
Min: $69K
Max: $150K
Sales Operations Manager $99,400
Min: $70K
Max: $167K
Director of Customer Success $122,667
Min: $60K
Max: $195K
Director of Operations $130,343
Min: $82K
Max: $220K
Vice President of Care $177,818
Min: $110K
Max: $210K
Vice President of Operations $184,583
Min: $130K
Max: $275K
COO (Chief Operating Officer) $200,125
Min: $60K
Max: $480K

Skills that affect Customer Support Rep salaries in Chicago

1
Customer Support
9% have this skill
2
Team Training & Development
4% have this skill
3
Account Management Ops
3% have this skill
4
Business Operations
2% have this skill
5
Office Management
2% have this skill
6
Operations Management
2% have this skill

Recent Customer Support Rep salaries in Chicago

$36,000
Yearly Salary
A Receptionist reported a yearly salary of $36,000
5-7 Years of Experience
Female
11-50 Employees
Chicago
1-5 Reports
$60,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $60,000
7+ Years of Experience
Male
51-200 Employees
Chicago
$51,000
Yearly Salary
A Benefit Account Manager reported a yearly salary of $51,000
7+ Years of Experience
Male
1,000+ Employees
Chicago
$38,000
Yearly Salary
A Customer Success Rep reported a yearly salary of $38,000
3-5 Years of Experience
Female
11-50 Employees
Chicago
$50,000
Yearly Salary
A Product Specialist reported a yearly salary of $50,000
3-5 Years of Experience
Female
501-1,000 Employees
Chicago
$40,000
Yearly Salary
A Tier 1 Support Specialist reported a yearly salary of $40,000 with +$4,200 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
$45,000
Yearly Salary
A Customer Experience Associate reported a yearly salary of $45,000 with +$2,250 in additional cash compensation
1-3 Years of Experience
Male
51-200 Employees
Chicago
$45,000
Yearly Salary
A Client Support Specialist reported a yearly salary of $45,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Chicago
1-5 Reports
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
1-3 Years of Experience
Male
201-500 Employees
Chicago
$42,000
Yearly Salary
A Customer Service Advocate reported a yearly salary of $42,000
1-3 Years of Experience
Male
501-1,000 Employees
Chicago
Salaries//Operations//Customer Support Rep