2019 Customer Support Rep Salary Chicago | Built In Chicago
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
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Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
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Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Chicago
Chicago

Customer Support Rep salary in Chicago

Average Base Salary in Chicago

$37,379
$6,250
Additional Cash Compensation
$43,629
Total Compensation
Median: $37K
Min: $30K
Max: $45K

How Much Does a Customer Support Rep Make in Chicago?

The average salary for a Customer Support Rep in Chicago is $37,379. The average additional cash compensation for a Customer Support Rep in Chicago is $6,250. The average total compensation for a Customer Support Rep in Chicago is $43,629. Customer Support Rep salaries are based on responses gathered by Built In Chicago from anonymous Customer Support Rep employees in Chicago.

Chicago by the numbers

5,192
Total number of Tech companies in Chicago
138,464
Total number of tech users on Built In Chicago
ALL INFO IS 100% ANONYMOUS & PRIVATE

Chicago Companies with the Highest Operations Salaries

+48
Mobile, Software
+21
Automotive, Marketing Tech
+18
Big Data, Healthtech

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Chicago is between $30k - $40k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $40,000 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $38,551 and the average Customer Support Rep salary for men is $35,640.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with <1 year of experience is $39,600.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $53,158
Min: $20K
Max: $70K
Technical Support $54,634
Min: $36K
Max: $90K
Operations Associate $56,105
Min: $32K
Max: $96K
Desktop Support $57,231
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $68,474
Min: $37K
Max: $130K
Business Analyst $71,313
Min: $35K
Max: $124K
Operations Manager $83,332
Min: $41K
Max: $150K
Business Intelligence Analyst $89,929
Min: $60K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Customer Support Rep jobs in Chicago
31

Customer Support Representative

Chicago
4 days ago
As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support.

IT Help Desk Specialist I

Chicago
4 days ago
+11
Serve as the face of the IT department as the initial point of contact for the company’s IT Help Desk. Perform and coordinate moves, adds and change activities for workstations. Provisions all new hardware (Mac) and user accounts in coordination with HR + Information Security. Work with vendors to coordinate repair and resolve outstanding issues. Maintain hardware inventory. Participate in various migrations and upgrade projects. Provide A/V support for conferences rooms (Zoom) Assists with the technology buyback program. Assists in determining suitable software to meet user requirements.

Technical Support Representative

Chicago
2 weeks ago
+14
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as our merchants’ business ideas, answering questions ranging from “Help! I forgot my password!” to “Help! I need to integrate Braintree into my web store and app and don’t know where to start!” After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Customer Support Specialist

Chicago
2 weeks ago
+27
The Customer Care Specialist provides excellent customer service to dealers and/or consumers who contact Cars.com via phone, email, chat and text, with a focus on first contact resolution. This position requires that all interactions with customers are resolved in a prompt, professional and personable manner.

Customer Support Specialist

Chicago
3 weeks ago
+16
As a Customer Service Event Expert, you have the opportunity to engage with hundreds of customers over a shared passion for live events. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates. You will be on the front lines of representing the Vivid Seats brand, helping to ensure that our fans get the right seats at the right price. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them.

Seasonal Customer Service Representative

Chicago
6 days ago
+18
The position requires great communication skills, strong computer skills and the ability to make our customers happy! Experience within a call center environment is a plus, but not required.

Customer Support Specialist - Nights and Weekends

Chicago
4 days ago
+16
As a Customer Service Event Expert, you have the opportunity to engage with hundreds of customers over a shared passion for live events. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates. You will be on the front lines of representing the Vivid Seats brand, helping to ensure that our fans get the right seats at the right price. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them. You will wake up every day motivated to provide the best ticket experience in the industry, knowing that you are contributing to success of the organization while also helping to create the memories that will last a lifetime.

Advisory Solution Architect, Customer Service Management

Chicago
4 days ago
+27
As a Advisory Solution Architect, Customer Service Management (CSM), you will be responsible for supporting the product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. You will play a key role in the sales process by facilitating customer requirements discovery sessions, building reusable assets such as demos, configuring the product for proof of concepts, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Customer Service Team Lead (Evening Shift)

Chicago
3 weeks ago
+16
In this role, you will supervise and coach your team of 12-15 agents to deliver a VIP service experience while helping them grow the skills they need to have successful careers. You will share new ideas when it comes to increasing productivity and improving the customer experience within the organization while ensuring that every customer receives timely responses and a high level of accurate, courteous service. You will have the opportunity to build relationships within cross-functional teams and work closely with all levels of the organization. This is a unique opportunity to have a positive impact in a high growth business.

Senior Manager, Process Improvement of Customer Service - Zoro

Northwest Suburbs
1 week ago
+30
The Senior Manager, Process Improvement, Quality and Training is responsible for driving improvements thru the department and developing and implementing best practices around quality and training. The Senior Manager, Process Improvement, Quality and Training will develop and lead teams in multiple locations. This position will ensure the continuous improvement of customer service processes and agent performance.

Customer Support Representative

Chicago
1 day ago
+22
The Why At TopstepTrader, individuals fully own their roles and are charged with meaningfully driving results.  We work fast and continuously optimize our products to reach more and more traders worldwide. Our Trader Support team consistently earns 95% satisfaction on user interactions and is mentioned repeatedly as a reason our users would refer our company to others. As we grow, we want to ensure that we keep this team packed with positive

IT Help Desk Technician

Chicago
2 weeks ago
Are you proactive, urgent, and detail-oriented? Do you take pride in your excellent communication skills with customers and with colleagues? If you are thinking "yes, that's definitely me", you should definitely apply to our IT Help Desk Technician role. In this important role, you will help thousands of people fulfill their important printing tasks each day. About PrintWithMe PrintWithMe is an innovative technology company that is placing

Skills that affect Customer Support Rep salaries in Chicago

1
Customer Support
11% have this skill
2
Account Management Ops
4% have this skill
3
Operations Management
3% have this skill
4
Business Operations
3% have this skill
5
IT Support
1% have this skill
6
Team Training & Development
1% have this skill

Recent Customer Support Rep salaries in Chicago

$29,760
Yearly Salary
A Customer Support Rep reported a yearly salary of $29,760
1-3 Years of Experience
Female
51-200 Employees
Chicago
$36,400
Yearly Salary
A Customer Service Representative reported a yearly salary of $36,400
1-3 Years of Experience
Female
500+ Employees
Chicago
$38,000
Yearly Salary
A Customer support specialist reported a yearly salary of $38,000
1-3 Years of Experience
Male
500+ Employees
Chicago
>10 Reports
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
1-3 Years of Experience
Female
51-200 Employees
Chicago
$38,000
Yearly Salary
A Mid-Market Customer Support reported a yearly salary of $38,000
< 1 Year of Experience
Female
500+ Employees
Chicago
$45,000
Yearly Salary
A Customer Care Specialist reported a yearly salary of $45,000
1-3 Years of Experience
Prefer not to say
201-500 Employees
Chicago
$35,000
Yearly Salary
A Audio Brand Consultant reported a yearly salary of $35,000 with +$50,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
1-3 Years of Experience
Female
201-500 Employees
Chicago
$30,000
Yearly Salary
A Team Administrative Assistant reported a yearly salary of $30,000
1-3 Years of Experience
Male
500+ Employees
Chicago
1-5 Reports
$35,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $35,000
1-3 Years of Experience
Female
500+ Employees
Chicago
Salaries//Operations//Customer Support Rep
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