Customer Support Rep salary in Chicago

Average Base Salary in Chicago

$44,273
$3,577
Additional Cash Compensation
$47,850
Total Compensation
Median: $44K
Min: $28K
Max: $70K

How Much Does a Customer Support Rep Make in Chicago?

The average salary for a Customer Support Rep in Chicago is $44,273. The average additional cash compensation for a Customer Support Rep in Chicago is $3,577. The average total compensation for a Customer Support Rep in Chicago is $47,850. Customer Support Rep salaries are based on responses gathered by Built In Chicago from anonymous Customer Support Rep employees in Chicago.

Chicago by the numbers

6,154
Total number of Tech companies in Chicago
311,746
Total number of tech users on Built In Chicago
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Marketing
Operations
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Project Mgmt
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Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
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CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
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Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
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Email Marketing Manager
Engineering Manager
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Finance Director
Financial Analyst
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HR Coordinator
HR Director
HR Manager
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SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
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Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
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Vice President of Marketing
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Visual Designer
Chicago
Chicago

Customer Support Rep jobs in Chicago

Technical Support Representative (TSR)

Chicago
1 week ago
+13
You are passionate about solving complex problems. You have a strong sense of ownership and responsibility. You are flexible and seek clarity when faced with ambiguity. You have your own opinions and are not shy about them, however, you value consensus and strive to achieve it. You are not afraid to change your mind given new facts, nor are you afraid to admit your mistakes. You have excellent communication skills and are able to explain your ideas clearly and concisely and you enjoy sharing them. You are very serious about the quality of your work and you hold your colleagues to the same standard. Ability to work independently in an unstructured environment.

Customer Support Team Lead

Chicago
3 hours ago
+37
We are looking for a passionate and innovative Customer Support Team Lead to grow our customer support team from the ground up. In this role, you will play a critical part in building our customer support program, empowering customers, and driving retention and adoption. In collaboration with various teams such as Customer Success, Relationship Management, Product, and Engineering, your focus will be to understand the needs of our clients and build out scalable support solutions. This role is a great opportunity for someone who is a proactive leader with an analytical mindset and enjoys the fast paced world of SaaS. 

Customer Support Representative

Chicago
4 days ago
+42
Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution. Use technical ability to master trading platforms, internal tools, and systems. Troubleshoot incoming issues to determine the severity and escalate when needed. Think creatively and passionately about the ways in which we can make every user interaction as meaningful as possible. Contribute to the overall growth and innovation of the company through ideas and participation in collaborative team projects.

Senior Customer Support Representative

Chicago
1 week ago
+56
The Role: Morningstar’s Investment Management seeks a Senior Customer Support Representative to join its team to provide superior service to advisors and their clients. This role will interact extensively with advisors including new and existing advisors to provide a thorough understanding of Morningstar Managed Portfolios custodial processes and supporting operational procedures. The Senior Customer Support Representative works closely with their sales counterparts on advisor retention, issue resolution and continuous process improvement within their assigned territories while always promoting strong client advocacy. This position is based in our Chicago office.

Help Desk Analyst

Chicago
1 week ago
+50
A Help Desk Analyst is responsible for providing technical support to all MoLo employees and serves as the first point of contact for user support requests. This includes troubleshooting, triage, and escalation for issues stemming from hardware and software. A Help Desk Analyst is expected to provide a high level of internal customer service and respond to issues with a sense of urgency. While this is an entry-level position, MoLo works with a variety of software applications providing an opportunity for team members to continually learn and grow. 

Support Representative

Chicago
2 weeks ago
+31
As an Operations Associate, you'll help guide carriers, customers and drivers through issues that arise while making sure that our system is dispatching optimally. You’ll build systems and structure to automate repetitive tasks and refine outbound messaging for optimal efficiency and delight. 

Inside Sales Support Representative

Northwest Suburbs
1 week ago
+50
Our National Sales Support (NSS) representatives are a crucial part of the company’s sales organization, driving a large portion of our lead generation. In this position, you must share our passion for technology, embrace healthy competition, and constantly be on the lookout for new sales opportunities. The ideal NSS representative is a motivated, communicative, and persuasive individual whose primary responsibility is to uncover potential clients and secure appointments for Paylocity’s sales force.

Technical Support Representative

Chicago
1 week ago
+18
This is an opportunity to be a part of a fast-paced, agile software and consulting company that develops innovative technology products for the asset management industry. We focus on the quality of life for our employees and the quality of products and services for our customers.  CMMS Data Group seeks a driven, self-motivated employee who works effectively both independently and within a team environment. This is an entry-level position. Your

Technical Support Representative

Chicago
3 weeks ago
+43
We're looking for a highly organized go-getter and problem-solver to join our Technical Support Team. This person will delight our merchants by delivering accurate and quick assistance in the style of Braintree’s white-glove service experience. With our core values of Ask Why, Care A Lot, and Solve Together in mind, our Technical Support team provides first-touch support to merchants and developers via phone and email. After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse merchant base. 

Customer Support Specialist

Chicago
5 hours ago
+52
We are looking for a Customer Support Specialist in our Chicago or Cleveland office to join the DialogTech team. This person will be responsible for providing assistance to clients in a variety of areas including technical support, training, and other related areas. You will need to be someone who can achieve success with promptness thoroughness, and accuracy with every interaction. 

Manager, Customer Support Enablement

Chicago
1 day ago
+51
As the Manager, Customer Support Enablement, you are continuously looking for ways to enable the next level of organizational excellence and aspire to see each of your colleagues achieve their goals and career ambitions. You will partner with Support Leadership to identify, prioritize, deliver, and measure support quality and training programs designed to meet and exceed the needs of our growing and evolving Support department and excellence for the customer experience. You will have a growth mindset that drives learning for you and those around you. You will also collaborate closely with cross-functional teams such as Sales, Customer Success, Sales Operations, Organizational Development, and Marketing.

Customer Support Associate

Chicago
2 weeks ago
+37
DigitalMint is seeking a Customer Support Associate to assist and teach our customers about cryptocurrency. You will be answering customer phone calls, emails, and chats, while managing your workflow on our helpdesk system. In this role you will also act as a liaison between the DigitalMint development team and our business partners. YOU are the reason our businesses and customers choose DigitalMint again and again! This role is a fit for you if you love speaking with passionate cryptocurrency enthusiasts and helping customers with their purchases.

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Chicago is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $49,000 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $42,453 and the average Customer Support Rep salary for men is $47,403.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $49,000. The average salary for <1 year of experience is $39,290.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $44,298
Min: $28K
Max: $70K
Operations Associate $52,263
Min: $30K
Max: $100K
Office Manager $55,559
Min: $20K
Max: $102K
Technical Support $61,537
Min: $1K
Max: $130K
Desktop Support $61,810
Min: $45K
Max: $102K
Sales Operations Analyst $66,761
Min: $40K
Max: $150K
Customer Support Manager $73,609
Min: $37K
Max: $130K
Client Success Manager $77,404
Min: $37K
Max: $190K
Business Intelligence Analyst $85,669
Min: $60K
Max: $135K
Operations Manager $86,944
Min: $41K
Max: $175K
Marketing Operations Manager $93,763
Min: $50K
Max: $130K
Senior Business Analyst $95,870
Min: $69K
Max: $150K
Sales Operations Manager $98,281
Min: $70K
Max: $167K
Director of Customer Success $124,143
Min: $60K
Max: $195K
Director of Operations $131,349
Min: $82K
Max: $220K
Business Analyst $135,481
Min: $35K
Max: $6614K
Vice President of Care $177,818
Min: $110K
Max: $210K
Vice President of Operations $182,391
Min: $130K
Max: $275K
COO (Chief Operating Officer) $218,463
Min: $60K
Max: $600K

Skills that affect Customer Support Rep salaries in Chicago

1
Customer Support
9% have this skill
2
Team Training & Development
4% have this skill
3
Account Management Ops
3% have this skill
4
Business Operations
2% have this skill
5
Office Management
2% have this skill
6
Operations Management
1% have this skill

Recent Customer Support Rep salaries in Chicago

$50,000
Yearly Salary
A Product Specialist reported a yearly salary of $50,000
3-5 Years of Experience
Female
501-1,000 Employees
Chicago
$40,000
Yearly Salary
A Tier 1 Support Specialist reported a yearly salary of $40,000 with +$4,200 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
$45,000
Yearly Salary
A Customer Experience Associate reported a yearly salary of $45,000 with +$2,250 in additional cash compensation
1-3 Years of Experience
Male
51-200 Employees
Chicago
$45,000
Yearly Salary
A Client Support Specialist reported a yearly salary of $45,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Chicago
1-5 Reports
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
1-3 Years of Experience
Male
201-500 Employees
Chicago
$42,000
Yearly Salary
A Customer Service Advocate reported a yearly salary of $42,000
1-3 Years of Experience
Male
501-1,000 Employees
Chicago
$40,000
Yearly Salary
A Customer Onboarding Specalist reported a yearly salary of $40,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
Chicago
$50,000
Yearly Salary
A Customer Success Rep reported a yearly salary of $50,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
Chicago
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Prefer not to say
11-50 Employees
Chicago
$70,000
Yearly Salary
A Senior Account Manager reported a yearly salary of $70,000 with +$7,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
Chicago
Salaries//Operations//Customer Support Rep