Customer Support Rep Salary Chicago: Updated 2018 | Built In Chicago
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Chicago
Chicago

Customer Support Rep salary in Chicago

Average Base Salary in Chicago

$37,505
Median: $38K
Min: $33K
Max: $42K

How Much Does a Customer Support Rep Make in Chicago?

The average salary for a Customer Support Rep in Chicago is $37,505. Customer Support Rep salaries are based on responses gathered by Built In Chicago from anonymous Customer Support Rep employees in Chicago.

Chicago by the numbers

5,110
Total number of Tech companies in Chicago
130,648
Total number of tech users on Built In Chicago
ALL INFO IS 100% ANONYMOUS & PRIVATE

Chicago Companies with the Highest Operations Salaries

+24
Mobile, Software
+11
Consumer Web, Fintech
+21
Automotive, Marketing Tech

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Chicago is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 51-200 employees, earning $41,000 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $40,333 and the average Customer Support Rep salary for men is $37,280.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with <1 year of experience is $40,000.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,505
Min: $33K
Max: $42K
Technical Support $49,740
Min: $36K
Max: $86K
Office Manager $51,143
Min: $20K
Max: $65K
Desktop Support $58,167
Min: $45K
Max: $75K
Operations Associate $58,467
Min: $37K
Max: $96K
Sales Operations Analyst $58,600
Min: $40K
Max: $80K
Client Success Manager $60,863
Min: $40K
Max: $93K
Customer Support Manager $66,821
Min: $37K
Max: $130K
Business Analyst $69,288
Min: $35K
Max: $124K
Operations Manager $86,929
Min: $55K
Max: $150K
Business Intelligence Analyst $89,929
Min: $60K
Max: $135K
Senior Business Analyst $92,500
Min: $67K
Max: $125K
Sales Operations Manager $92,681
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $117,667
Min: $85K
Max: $167K
Director of Customer Success $119,346
Min: $70K
Max: $181K
Vice President of Operations $177,800
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $204,750
Min: $150K
Max: $275K

Customer Support Rep jobs in Chicago
30

Support Representative

Chicago
2 days ago
+10
Assist Specialists and clients with a variety of questions and concerns over a variety of communication channels (Zendesk, phone, social media, etc.). Investigate and resolve payroll, tech, and policy issues by understanding and navigating a complex and changing landscape of technology platforms. Support clients with a variety of service requests including order placement, pay discrepancy resolution, and more. Investigate complex disciplinary situations and terminate Specialists, if necessary. Act as an HR, Hiring, and Payroll team liaison, working closely with these teams to assess and resolve. Identify and develop scalable processes in order to advance Shiftgig’s mission to connect millions of workers with millions of shifts. Educate, coach, and mentor Specialists for success on the Shiftgig platform. Handle sensitive employment information with care and compliance.

Morning Technical Support Representative

Chicago
5 days ago
+14
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as...

Overnight Technical Support Representative

Chicago
5 days ago
+14
Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your ride share -- or the condo you rented this weekend -- without presenting a card or pressing a button, or buying a lamp on Pinterest...right from Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale

Customer Service Team Lead

Chicago
2 days ago
+16
In this role, you will supervise and coach your team of 12-15 agents to deliver a VIP service experience while helping them grow the skills they need to have successful careers. You will share new ideas when it comes to increasing productivity and improving the customer experience within the organization while ensuring that every customer receives timely responses and a high level of accurate, courteous service. You will have the opportunity to build relationships within cross-functional teams and work closely with all levels of the organization. This is a unique opportunity to have a positive impact in a high growth business.

Seasonal Customer Service Representative

Chicago
5 days ago
+18
FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues. The position requires great communication skills, strong computer skills and the ability to make our customers happy! Experience within a call center environment is a plus, but not required.

Customer Service Representative

Chicago
1 week ago
+18
Purpose of Position: Professionally assist our Member Florists with statement questions and order disputes.

Senior Manager, Process Improvement of Customer Service - Zoro

Northwest Suburbs
18 hours ago
+30
The Senior Manager, Process Improvement, Quality and Training is responsible for driving improvements thru the department and developing and implementing best practices around quality and training. The Senior Manager, Process Improvement, Quality and Training will develop and lead teams in multiple locations. This position will ensure the continuous improvement of customer service processes and agent performance.

Tier 1 Help Desk

Chicago
3 weeks ago
+10
Passionate about making a difference in the world of cancer genomics? With the advent of genomic sequencing, we can finally understand our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we are building the infrastructure to modernize cancer treatment. By analyzing a patient’s genetic data in the context of molecular therapies, We empower

Senior Customer Support Analyst

Chicago
1 day ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Customer Support Analyst

Chicago
5 days ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Arity - Customer Support Intern

Chicago
1 week ago
+22
This is a 12 week long Summer 2019 internship at Arity. The Sales Engineering Intern is responsible for explaining Arity products and services to potential customers (leads). The Sales Engineering Intern coordinates with architecture, engineering, and product development teams to ensure understanding of the features and benefits, as well as the technical integration of these products. The Sales Engineering Intern will develop broad platform services knowledge and deep application knowledge in both mobile development and API integration concepts.  The Sales Engineering Intern ensures a smooth transition of customers from prospect to onboarding and handoff to Customer Success.

Director of Customer Support

Chicago
1 week ago
+18
ActiveCampaign is one of the fastest growing tech companies in Chicago revolutionizing marketing automation. Our software allows all of our users, the power to make smarter business decisions based on data-driven analytics. We are scaling quickly in terms of product, customer, employee and geography. We are looking for an experienced and highly-motivated Director of Customer Support to join us on our mission of helping growing businesses

Recent Customer Support Rep salaries in Chicago

$40,000
Yearly Salary
A Customer Service Administrator reported a yearly salary of $40,000
1-3 Years of Experience
Female
11-50 Employees
Chicago
$34,560
Yearly Salary
A Customer Support Rep reported a yearly salary of $34,560
3-5 Years of Experience
Male
500+ Employees
Chicago
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
1-3 Years of Experience
Male
500+ Employees
Chicago
1-5 Reports
$42,000
Yearly Salary
A Customer Care Representative reported a yearly salary of $42,000
1-3 Years of Experience
Female
51-200 Employees
Chicago
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
< 1 Year of Experience
Female
51-200 Employees
Chicago
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
< 1 Year of Experience
Female
11-50 Employees
Chicago
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
< 1 Year of Experience
Female
11-50 Employees
Chicago
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
< 1 Year of Experience
Female
11-50 Employees
Chicago
$34,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $34,000
500+ Employees
Chicago
$33,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $33,000
500+ Employees
Chicago
Salaries//Operations//Customer Support Rep
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