Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
Junior Data Analyst
Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Chicago
Chicago

Customer Support Rep salary in Chicago

Average Base Salary in Chicago

$43,112
$3,611
Additional Cash Compensation
$46,723
Total Compensation
Median: $43K
Min: $28K
Max: $62K

How Much Does a Customer Support Rep Make in Chicago?

The average salary for a Customer Support Rep in Chicago is $43,112. The average additional cash compensation for a Customer Support Rep in Chicago is $3,611. The average total compensation for a Customer Support Rep in Chicago is $46,723. Customer Support Rep salaries are based on responses gathered by Built In Chicago from anonymous Customer Support Rep employees in Chicago.

Chicago by the numbers

5,965
Total number of Tech companies in Chicago
218,852
Total number of tech users on Built In Chicago
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Rep jobs in Chicago

Help Desk Tier-VIP

Chicago
3 months ago
+23
We are currently seeking a hard-working, dedicated President’s Club IT Support in Chicago, IL to join our innovative and passionate team. President’s Club Support functions as our highest-level support role between tier 1 and our infrastructure and platform teams. Directly supporting executive staff and top sales producers, quick turn around times are a MUST.

Help Desk-Tier 1

Chicago
3 months ago
+23
We are currently seeking a hard-working, dedicated Systems Support Administrator in Chicago, IL to join our innovative and passionate team.System Support Administrators are responsible for providing technical assistance and support related to computer systems, hardware, and software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solutions.

Customer Support Specialist

Chicago
6 days ago
+55
As a Customer Support Specialist, you will have the opportunity to engage with hundreds of customers over a shared passion for live events, serving as the primary point of contact for customer inquiries over the phone. Ideal candidates are those who are energized when working to solve customers' problems, sharing their technical expertise, and handling multiple tasks effectively and efficiently. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates.

Customer Support Manager

Chicago
1 week ago
+28
Kalderos is looking for an experienced Customer Support Manager. In this role you will be accountable for building a strategic customer support model and assisting our leadership team in planning, hiring,  and standing up the customer support function for Kalderos’ products. Also, you will be responsible for leading the customer service activities for Kalderos. This includes responsibility for the daily execution of the customer support processes of order management, account management, incoming call volume  and daily issue resolution as well as the coaching and performance management of their respective team and any relevant third-party vendors.

5 Star Customer Service Associate

Chicago
1 week ago
+23
Touching base with warm leads, and sometimes cold, but you don’t care – you love chatting with people and helping out. You’ll help good people looking for money get connected with top loan officers to get them in the house of their dreams. You’re obsessed with serving our customers and helping them with whatever they need. You’ll follow up with your customers and ensure all of their needs are being met. You’ll need to be confident, tenacious, and able to make friends fast. You can anticipate customer needs. You’ll maintain a strong work ethic with a total commitment to success.

Customer Service Loan Servicing

Chicago
2 months ago
+23
The Loan Servicing Department is on the forefront of customer service relations from the time of closing to end servicing. Our team handles all aspects of customer service and loan processing including answering borrower inquiries, processing payment, managing escrow accounts, and the data entry of vital information. All aspects are targeted towards a smooth transfer and an amazing customer experience. Our Customer Service Loan Servicing Coordinators will predominantly handle routine inbound calls to address borrower concerns and inquiries. Some outbound calls or emails may be required to follow through with resolution of issues. Coordinators will need to process basic payment transactions, document calls, respond to customer, investor, or other 3rd party inquiries, research and/or prepare documentation, or analyze requests in accordance with established guidelines and determine appropriate course of action.

Mortgage Customer Service

Chicago
2 months ago
+23
Guaranteed Rate is seeking detail oriented professional to review and audit loan revenue and profitability relative to sales objectives. The position requires the ability to make mathematical calculations with accuracy throughout the workday and communicate these results to others. Individual needs to be able to work well within a fast paced environment.

Customer Support Representative (B2B)

Chicago
1 week ago
+21
As the Customer Support Representative, you will support the Director of Enterprise Customer Support with all B2B support needs. The support team handles requests, complaints and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Keeper’s professional client service experience.

Customer Support Representative

Chicago
1 week ago
+37
Provide an exceptional, committed, full life cycle customer experience to our users through phone, email and chat support. Deliver informal and helpful product training to users as needed. Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. Strive for first-contact resolution with each interaction. Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations. Proactively look for ways to identify trends and improve our processes. Collaborate with other team members to ensure consistent and seamless services to Wyzant customers while also exercising time management and task prioritization. Update customer information in Zendesk during and after each correspondence. Deliver exceptional quality and satisfaction scores. Maintain other individual metrics to the satisfaction of your manager.

Senior Help Desk Administrator

Chicago
1 week ago
+14
The Senior Help Desk Administrator will help build out, maintain, and troubleshoot the systems infrastructure. A successful candidate will be familiar with a variety of IT concepts, practices, and procedures as well as relying on extensive experience and judgment to plan and accomplish goals.

Help Desk Intern

Chicago
2 weeks ago
+33
OCC is looking for interns who are hungry for the chance to learn more, humble enough to admit they don’t know all the answers, and smart enough to recognize the opportunity. As a summer intern, you will help lead projects that help shape the future of OCC. Here’s what we’re looking for:

Client Support Representative

Chicago
15 hours ago
+25
 Operate as the lead point of contact for any day-to-day matters specific to your accounts. Demonstrate product expertise and understand how our solutions drive value within our clients’ world. Serve as customer advocate internally while effectively collaborating with internal, cross-functional teams including product management, sales, marketing, engineering and finance. Present the platform and be able to communicate effectively to varied levels of users from analysts to C-Level users. Provide advice and support related to client forums, client success initiatives, and other outreach programs. Serve as the primary interface for product related issues during the implementation process and ongoing support. Build strong client relationships and instill confidence across the organization especially with sponsors and technical contacts. Ensure that customers derive maximum value from their investments in SPINS by fully leveraging our data and solutions. Act as expert/specialist to the client in resolving product or technical issues. Successfully review and manage inquiries from the client thru to resolution.

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Chicago is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 1-10 employees, earning $48,000 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $41,661 and the average Customer Support Rep salary for men is $45,767.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $40,333. The average salary for <1 year of experience is $38,200.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $43,112
Min: $28K
Max: $62K
Operations Associate $50,023
Min: $30K
Max: $85K
Office Manager $54,394
Min: $20K
Max: $102K
Technical Support $59,462
Min: $36K
Max: $123K
Desktop Support $61,810
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Customer Support Manager $72,899
Min: $37K
Max: $130K
Business Analyst $73,646
Min: $35K
Max: $180K
Client Success Manager $78,691
Min: $37K
Max: $151K
Operations Manager $83,595
Min: $41K
Max: $150K
Business Intelligence Analyst $85,621
Min: $60K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Sales Operations Manager $94,981
Min: $70K
Max: $167K
Senior Business Analyst $95,319
Min: $67K
Max: $135K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,692
Min: $82K
Max: $220K
Vice President of Operations $181,471
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

Skills that affect Customer Support Rep salaries in Chicago

1
Customer Support
9% have this skill
2
Team Training & Development
4% have this skill
3
Account Management Ops
3% have this skill
4
Business Operations
2% have this skill
5
Operations Management
2% have this skill
6
Office Management
2% have this skill

Recent Customer Support Rep salaries in Chicago

$60,000
Yearly Salary
A Hospitality Manager reported a yearly salary of $60,000
1-3 Years of Experience
Male
11-50 Employees
Chicago
1-5 Reports
$56,500
Yearly Salary
A Senior Benefit Analyst reported a yearly salary of $56,500 with +$2,000 in additional cash compensation
3-5 Years of Experience
Female
500+ Employees
Chicago
$36,480
Yearly Salary
A COE Specialist reported a yearly salary of $36,480
1-3 Years of Experience
Male
500+ Employees
Chicago
$42,000
Yearly Salary
A Client Services Account Manager reported a yearly salary of $42,000
< 1 Year of Experience
Other
500+ Employees
Chicago
$34,400
Yearly Salary
A Customer Experience Associate reported a yearly salary of $34,400 with +$3,600 in additional cash compensation
< 1 Year of Experience
Prefer not to say
500+ Employees
Chicago
$60,000
Yearly Salary
A Customer Support reported a yearly salary of $60,000
3-5 Years of Experience
Other
51-200 Employees
Chicago
$50,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $50,000
1-3 Years of Experience
Male
11-50 Employees
Chicago
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
1-3 Years of Experience
Male
51-200 Employees
Chicago
$49,000
Yearly Salary
A Training Specialist reported a yearly salary of $49,000
1-3 Years of Experience
Male
51-200 Employees
Chicago
$40,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $40,000
1-3 Years of Experience
Male
201-500 Employees
Chicago
Salaries//Operations//Customer Support Rep