Director of Customer Success salary in Chicago

Average Base Salary in Chicago

$122,667
$27,580
Additional Cash Compensation
$150,247
Total Compensation
Median: $123K
Min: $60K
Max: $195K

How Much Does a Director of Customer Success Make in Chicago?

The average salary for a Director of Customer Success in Chicago is $122,667. The average additional cash compensation for a Director of Customer Success in Chicago is $27,580. The average total compensation for a Director of Customer Success in Chicago is $150,247. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in Chicago.

Chicago by the numbers

6,232
Total number of Tech companies in Chicago
337,104
Total number of tech users on Built In Chicago
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Chicago
Chicago

Director of Customer Success jobs in Chicago

Director of Customer Success and Strategy

Chicago
1 week ago
+45
The Director of Customer Success and Strategy will lead UPshow’s Customer Success team; be a significant factor in driving rapid revenue growth for our enterprise customers and collaborate closely with UPshow’s leadership team.  In addition to leading the Success Team, the individual will be designing and delivering sophisticated strategic plans/programs for our enterprise customers.

Customer Success Manager

Chicago
4 days ago
+55
FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.

Remote Customer Success Specialist

Chicago
5 days ago
+58
As a remote Customer Success Specialist, you are a part of an amazing customer success team that helps make the claims process simple for everyone. We’ll rely on you to actively listen to our customer's needs and provide empathy during high-stress situations. We are looking for customer support experts who will provide the human connection to our customers, insurance adjusters, and body shops, all from the comfort of your home office.

Customer Success Manager

Chicago
5 days ago
+46
You will interact directly with our customers to successfully project manage the delivery of branded content products. Your role is a very important part of driving revenue for the organization and ensuring our customers see the expected results of their investment. Customer Success Managers at Built In act as the product advisor for all strategic content products. In order to do this you will need to drive trust and strong relationships with your customer stakeholders. You will work hand in hand with the Account Management team who is responsible for the customer relationship, strategy and renewal. You are natural project managers who are passionate about creating processes and workflows that ensure the best experience for customers and internal partners.

Business Analyst (Customer Success)

Chicago
1 week ago
+40
You are looking for your next role as a Technical Business Analyst to deliver a world class experience by analyzing data quality within the project44 carrier network and working closely with internal stakeholders.You will work alongside sales, support, and customer success to manage post-contract integration projects across a variety of platforms, meeting agreed timelines and maximizing customer satisfaction.  You’re passionate about the experience of our customers and will relentlessly identify ways to deliver value throughout the implementation process. You are someone who prides yourself on organization and the ability to keep track of competing priorities in a fast paced environment. Technology excites you and you wake up everyday eager to expand your technical skills and understanding.

Customer Success Representative - Remote

Chicago
1 week ago
+39
Do you thrive in a warm environment where there is a clearly defined process and your role requires someone with a friendly and approachable style? Would others describe you as reliable and accurate as well as calm and methodical? If so, Black Spectacles’ Customer Success Representative role may be the perfect opportunity for you to grow in your career! At Black Spectacles, we’re a purpose driven company, aimed squarely at educating and inspiring

Customer Success Coordinator

Chicago
1 week ago
+46
You will interact directly with our SMB customers to successfully project manage the delivery of branded content products. Your role is a very important part of driving revenue for the organization and ensuring our customers see the expected results of their investment. Customer Success Coordinators at Built In act as the product advisor for all strategic content products. For our small business customers, helping them quickly acclimate to how they can productively leverage the Built In platform is essential. Also, you will be responsible for managing a higher volume of accounts and ensuring a consistent experience that meets their needs. You will work hand in hand with the Account Management team who is responsible for the customer relationship, strategy and renewal. You are a natural project manager who is passionate about creating processes and workflows that ensure the best experience for customers and internal partners.

Director, Customer Success

Chicago
1 week ago
+55
As the LSP Director of Customer Success, you will lead a team responsible for a dedicated Logistics Service Provider (LSP) customer base.  This Director will lead a team that consists of Customer Success Managers (CSM) and Technical Account Managers (TAM) who deliver a best-in-class customer experience.  The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, and leading and inspiring a team.

Customer Success Manager

Chicago
1 week ago
+47
As a Customer Success Manager at Showpad, you’ll work with the customer success team on the critical mission to help customers succeed by driving value, delivering top-notch support, challenging the status quo and working out creative solutions to our customers’ problems, every single day. 

Customer Success Intern

Chicago
3 weeks ago
+50
  Summary of Role:  The Customer Success Intern will support the Customer Success Team on delivering an exceptional customer experience and advocate for customers with internal VelocityEHS teams. The intern will work closely with customer facing Customer Success Teams, the Customer Success Strategy and Operations and the internal Training and Learning department. The intern will be directly working with our customers through project assessments

Senior Customer Success Manager, Enterprise

Chicago
3 weeks ago
+47
The role of Principal Customer Success Manager is comparable to a Global Key Account Manager position. As a Principal Customer Success Manager, you are a trusted partner and advisor to a set of diverse, high profile customers ensuring they achieve their desired business objectives whilst driving active Showpad growth within these customers.  You will be responsible for identifying Showpad business opportunities, engaging with C-level to build business cases, while strategically managing the account through the usage of best practices sharing, making adoption recommendations, and building all relevant customer relationships. The success of this role means higher customer satisfaction and expansion of Showpad business. 

Customer Success Manager

Northwest Suburbs
1 day ago
+28
Convr (formerly DataCubes) is looking for exceptional customer success professionals seeking opportunities for growth and advancement in the Insurtech industry.   Who we are: We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Chicago is between $120k - $130k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 1,000+ employees, earning $195,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $127,083 and the average Director of Customer Success salary for men is $117,604.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $131,568.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $44,487
Min: $28K
Max: $70K
Operations Associate $52,472
Min: $30K
Max: $100K
Office Manager $56,034
Min: $20K
Max: $102K
Desktop Support $60,739
Min: $45K
Max: $102K
Technical Support $61,986
Min: $1K
Max: $130K
Sales Operations Analyst $66,291
Min: $40K
Max: $150K
Customer Support Manager $73,982
Min: $37K
Max: $130K
Business Analyst $75,231
Min: $35K
Max: $180K
Client Success Manager $78,370
Min: $40K
Max: $190K
Business Intelligence Analyst $85,648
Min: $60K
Max: $135K
Operations Manager $88,211
Min: $55K
Max: $175K
Marketing Operations Manager $93,763
Min: $50K
Max: $130K
Senior Business Analyst $95,602
Min: $69K
Max: $150K
Sales Operations Manager $99,639
Min: $70K
Max: $167K
Director of Customer Success $122,667
Min: $60K
Max: $195K
Director of Operations $130,343
Min: $82K
Max: $220K
Vice President of Care $177,818
Min: $110K
Max: $210K
Vice President of Operations $184,583
Min: $130K
Max: $275K
COO (Chief Operating Officer) $200,125
Min: $60K
Max: $480K

Skills that affect Director of Customer Success salaries in Chicago

1
Team Training & Development
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Customer Support
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill

Recent Director of Customer Success salaries in Chicago

$72,500
Yearly Salary
A Director of Client Success reported a yearly salary of $72,500 with +$18,500 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Chicago
$195,000
Yearly Salary
A Director of Enterprise Sales reported a yearly salary of $195,000
7+ Years of Experience
Male
1,000+ Employees
Chicago
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000 with +$10,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
11-50 Employees
Chicago
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000
7+ Years of Experience
Prefer not to say
501-1,000 Employees
Chicago
$98,000
Yearly Salary
A Director of Success reported a yearly salary of $98,000 with +$19,600 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Chicago
$158,350
Yearly Salary
A Director Customer Success reported a yearly salary of $158,350 with +$76,670 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Chicago
$85,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $85,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
Chicago
$167,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $167,000 with +$33,400 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Chicago
$135,000
Yearly Salary
A VP Customer Success reported a yearly salary of $135,000
7+ Years of Experience
Female
51-200 Employees
Chicago
$60,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $60,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Chicago
Salaries//Operations//Director of Customer Success