Director of Customer Success salary in Chicago

Average Base Salary in Chicago

$122,667
$27,580
Additional Cash Compensation
$150,247
Total Compensation
Median: $123K
Min: $60K
Max: $195K

How Much Does a Director of Customer Success Make in Chicago?

The average salary for a Director of Customer Success in Chicago is $122,667. The average additional cash compensation for a Director of Customer Success in Chicago is $27,580. The average total compensation for a Director of Customer Success in Chicago is $150,247. Director of Customer Success salaries are based on responses gathered by Built In Chicago from anonymous Director of Customer Success employees in Chicago.

Chicago by the numbers

6,186
Total number of Tech companies in Chicago
324,536
Total number of tech users on Built In Chicago
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Chicago
Chicago

Director of Customer Success jobs in Chicago

Director of Customer Success and Strategy

Remote
1 week ago
+45
About UPshow:  UPshow is a rapidly growing SaaS company providing innovative solutions to the Hospitality, Health Care and Fitness industries.  Company growth has averaged 70% over the last several years.  UPshow completed a $14M cash raise in the second half of 2020. UPshow is the leading innovator in digital signage for businesses. UPshow increases customer engagement with interactive TV and mobile software, creating a unique in-venue network

Customer Success Manager

Chicago
1 week ago
+40
You’re looking for your next opportunity as a Customer Success Manager. You’re passionate about analyzing data and leveraging the insights to drive value to your customers. You will have the autonomy to strategically create new solutions to customer problems and be responsible for communication across the organization. 

Customer Success Manager-20-0608

Remote
3 weeks ago
+60
The Customer Success Management Team proactively supports our customers in meeting their goals using the Relativity suite of products. The team is accountable for driving product adoption based on the customer’s individual requirements and segment best practices. The team works closely with Sales to understand account health and to identify any product or contract retention risks and, when necessary, pulls in necessary Relativity resources to address. 

Senior Manager, Customer Success 20-0701

Remote
3 days ago
+60
The Senior Manager, Customer Success Management oversees a team of Customer Success professionals who work closely with our Relativity service provider customers. This team is responsible for ensuring successful adoption, maturity, and growth of Relativity service provider customers, across various segments. This position will be focused on managing and coaching a team of customer success managers (CSMs).

Customer Success Director

Chicago
5 days ago
+30
Relayr is the Industrial Internet of Things (IIoT) powerhouse delivering the most complete solution for risk-free digital transformations. Our unique value stack combines pioneering IIoT technologies with skilled delivery, exclusive financing, and risk-free insurance models.  We unleash data insights from existing equipment, machines and production lines to improve our customers’ business outcomes. With around 300 employees, we are a truly global

Customer Success Manager

Northwest Suburbs
1 day ago
+28
Convr (formerly DataCubes) is looking for exceptional customer success professionals seeking opportunities for growth and advancement in the Insurtech industry.   Who we are: We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through

Customer Success Manager

Chicago
1 week ago
+37
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning strategies and solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Customer Success Intern

Chicago
1 week ago
+23
Hi, we’re Rheaply 👋 Founded in 2016, Rheaply, Inc. is a Chicago-based technology company focused on making organizations more efficient, sustainable, and connected. Every day our users log in to Rheaply to share ideas, collaborate with colleagues, donate items, find resources, and track equipment and supplies across their entire organization. Rheaply is focused on developing these reuse networks regionally and then connecting them to each other

Operations Specialist, Customer Success

Chicago
1 week ago
+17
The Operations Specialist role is a unique opportunity to help expand Chowbus main services: delivery and customer service. This is a critical role as it interfaces with Chowbus driver partners to optimize the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage partnerships. This is a rigorous business side role in a high growth environment, and you will work with the Chowbus Chicago operations teams along with headquarters-based engineering, product, and marketing teams. This role will have responsibility for the growth of the Chowbus business and meaningful ownership over the driver leg or restaurant leg of the marketplace.

Customer Success Analyst

Chicago
2 weeks ago
+34
The PatientIQ Customer Success Analyst (CSA) is a critical team member focused on our customers and ensuring that they get the most out of the PatientIQ product, network, and services. The CSA serves as the primary point of contact for our customers to access product training, user onboarding support, technical resources, implementation guidance, and other services at PatientIQ. Within PatientIQ, the CSA serves as the voice of the customer, influencing the product roadmap based on client needs and gap analyses.

Senior Account Manager Customer Success

Chicago
1 week ago
+33
NowPow is seeking a Senior Account Manager (SAM) to join the Customer Success team. The position would be based in our Chicago office, located in Hyde Park. The Senior Account Manager will be responsible for handling customer success activities and relationship management for strategic anchor customers. The SAM partners with our high-value key customers to drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. This is a strategic role where building relationships with executive stakeholders, understanding customer objectives, and the ability to analyze and communicate success metrics are vital components to the role. There is potential for this role to include people management.

Customer Success Director

Chicago
6 days ago
+19
Valkre Customer Success engages with our corporate customers to create ongoing value and drive adoption. This critical function is responsible for onboarding new customers by engaging executive teams in the launch, driving ongoing adoption, and managing renewals. It works with the rest of Valkre to uncover new ways to make Valkre a part of everyday life for our customers and continuously improve our product and services. What You’ll Do Quickl

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Chicago is between $120k - $130k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 1,000+ employees, earning $195,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $127,083 and the average Director of Customer Success salary for men is $117,604.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $131,568.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $44,228
Min: $28K
Max: $70K
Operations Associate $52,263
Min: $30K
Max: $100K
Office Manager $55,837
Min: $20K
Max: $102K
Desktop Support $61,091
Min: $45K
Max: $102K
Technical Support $61,781
Min: $1K
Max: $130K
Sales Operations Analyst $66,394
Min: $40K
Max: $150K
Customer Support Manager $73,888
Min: $37K
Max: $130K
Client Success Manager $78,873
Min: $40K
Max: $190K
Business Intelligence Analyst $85,648
Min: $60K
Max: $135K
Operations Manager $87,058
Min: $41K
Max: $175K
Marketing Operations Manager $93,763
Min: $50K
Max: $130K
Senior Business Analyst $95,870
Min: $69K
Max: $150K
Sales Operations Manager $99,400
Min: $70K
Max: $167K
Director of Customer Success $122,667
Min: $60K
Max: $195K
Director of Operations $130,795
Min: $82K
Max: $220K
Business Analyst $135,481
Min: $35K
Max: $6614K
Vice President of Care $177,818
Min: $110K
Max: $210K
Vice President of Operations $182,391
Min: $130K
Max: $275K
COO (Chief Operating Officer) $201,796
Min: $60K
Max: $480K

Skills that affect Director of Customer Success salaries in Chicago

1
Team Training & Development
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Customer Support
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill

Recent Director of Customer Success salaries in Chicago

$72,500
Yearly Salary
A Director of Client Success reported a yearly salary of $72,500 with +$18,500 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Chicago
$195,000
Yearly Salary
A Director of Enterprise Sales reported a yearly salary of $195,000
7+ Years of Experience
Male
1,000+ Employees
Chicago
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000 with +$10,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
11-50 Employees
Chicago
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000
7+ Years of Experience
Prefer not to say
501-1,000 Employees
Chicago
$98,000
Yearly Salary
A Director of Success reported a yearly salary of $98,000 with +$19,600 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Chicago
$158,350
Yearly Salary
A Director Customer Success reported a yearly salary of $158,350 with +$76,670 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Chicago
$85,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $85,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
Chicago
$167,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $167,000 with +$33,400 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Chicago
$135,000
Yearly Salary
A VP Customer Success reported a yearly salary of $135,000
7+ Years of Experience
Female
51-200 Employees
Chicago
$60,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $60,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Chicago
Salaries//Operations//Director of Customer Success