2019 Technical Support Salary Chicago | Built In Chicago
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Technical Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Chicago
Chicago

Technical Support salary in Chicago

Average Base Salary in Chicago

$54,634
$1,510
Additional Cash Compensation
$56,144
Total Compensation
Median: $55K
Min: $36K
Max: $90K

How Much Does a Technical Support Make in Chicago?

The average salary for a Technical Support in Chicago is $54,634. The average additional cash compensation for a Technical Support in Chicago is $1,510. The average total compensation for a Technical Support in Chicago is $56,144. Technical Support salaries are based on responses gathered by Built In Chicago from anonymous Technical Support employees in Chicago.

Chicago by the numbers

5,194
Total number of Tech companies in Chicago
138,644
Total number of tech users on Built In Chicago
ALL INFO IS 100% ANONYMOUS & PRIVATE

Chicago Companies with the Highest Operations Salaries

+48
Mobile, Software
+21
Automotive, Marketing Tech
+18
Big Data, Healthtech

Technical Support Salary ranges

The most common Technical Support salary in Chicago is between $40k - $50k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 201-500 employees, earning $71,500 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $86,140 and the average Technical Support salary for men is $61,429.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $76,380.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $53,158
Min: $20K
Max: $70K
Technical Support $54,634
Min: $36K
Max: $90K
Operations Associate $56,105
Min: $32K
Max: $96K
Desktop Support $57,231
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $68,474
Min: $37K
Max: $130K
Business Analyst $71,313
Min: $35K
Max: $124K
Operations Manager $83,332
Min: $41K
Max: $150K
Business Intelligence Analyst $89,929
Min: $60K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Technical Support jobs in Chicago
31

Technical Support Engineer

Chicago
5 days ago
+18
Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Prepare accurate and timely reports. Document knowledge in the form of knowledge base tech notes and articles.

Technical Support Team Leader

Chicago
1 day ago
+16
Morningstar Client Service aims to thrill our clients by quickly resolving issues, deftly managing changes and providing insightful consultation at every step of the client experience. The Client Service group is comprised of four teams: Customer Support, Success, Engagement and Operations. In this End-User Support role, directly reporting to the Director of Product Support, you will be the team lead for Technical Support across Morningstar Products’ software capabilities. The Team Lead of Technical Support role is responsible for defining and executing the technical support experience for our software clients 

Technical Support Specialist

Chicago
2 weeks ago
+21
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges

Technical Support Representative

Chicago
3 weeks ago
+14
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as our merchants’ business ideas, answering questions ranging from “Help! I forgot my password!” to “Help! I need to integrate Braintree into my web store and app and don’t know where to start!” After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Support Engineer

Chicago
10 hours ago
+16
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

IT Support Technician

Chicago
4 days ago
The IT Support Technician provides support solutions for all Cloud5 technology needs.  The IT Support Technician oversees and executes on internal Help Desk activity, equipment provisioning, and system maintenance and security.  Thorough yet concise documentation and communication is necessary to succeed in this role.

Tech Support Specialist

Chicago
11 hours ago
+16
You will wake up every day obsessed with improving, promoting, training, and providing solutions for users on the SkyBox platform. You will be the front-line communication for our users recognizing, researching and resolving issues for our users. To be successful, team members will master the art of prioritizing incoming phone calls, emails, chats, and requests from our SkyBox users to ensure the highest level or service and business impact. Our team partners with development, product, and other departments throughout the company, allowing you to expand your business knowledge while also developing your career!

Technical Support Specialist / Linux Technician (3rd Shift)

Chicago
1 day ago
+14
Perform initial troubleshooting techniques in an attempt to resolve incidents; escalate issues using official escalation procedures when appropriate. Resolve incidents by working with internal and external technology support organizations. Own incidents and request while driving them through to resolution. Maintains UNIX/Linux, Windows and VMWare Operating Systems to provide optimum performance and system availability. Escalate customer bridge request during outages. Additional ad-hoc assignments as directed to meet business need.

Technical Support Engineer

Chicago
2 weeks ago
+24
As a Senior Technical Support Engineer, you will be responsible for providing Level 2 support to thousands of customers using our SaaS platform. You will be responsible for assuring the highest quality support to our clients and our account management team. We are looking for a highly motivated individual who is great at conveying technical ideas in simple terms, and someone who is passionate about providing customers with world class technical support.

Technical Support Engineer

Chicago
2 weeks ago
+17
As a Technical Support Engineer within the Customer Success team, you are the customer’s hero in time of need! A customer’s advocate internally and a Showpad advocate externally. Your forte is to stand by our customers in their more technical requests and ensure an effortless support experience. You are a contact point between Engineering and the Customer Success team, serving as a gatekeeper to help our engineers stay focused on the right work at the right time.

Tech Support Engineer USA/LATAM

Chicago
23 hours ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Lead Technical Support Analyst

Chicago
12 hours ago
+23
The Lead Technical Support Analyst works within a dynamic End User Services team that is accountable for providing World Class IT Services and Support across the various companies within HAVI. This individual will help the Technical Support Manager plan, organize, design, and provide technological assistance to the HAVI community and Service Lines. This individual will also help the Technical Support Manager plan, coordinate, and design Technical Support related activities for HAVI as well as provide support for the Technical Support staff. This individual will oversee the technical support function focused on day to day operations, remaining in close communications with both the Technical Support Manager and other IT groups, building and maintaining strong relationships with local customers and business leaders.

Recent Technical Support salaries in Chicago

$48,000
Yearly Salary
A Genius reported a yearly salary of $48,000
3-5 Years of Experience
Male
500+ Employees
Chicago
$51,000
Yearly Salary
A Technical Support reported a yearly salary of $51,000 with +$2,550 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Chicago
$48,000
Yearly Salary
A Genius reported a yearly salary of $48,000
5-7 Years of Experience
Male
500+ Employees
Chicago
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000
3-5 Years of Experience
Male
201-500 Employees
Chicago
1-5 Reports
$90,000
Yearly Salary
A Senior Analyst reported a yearly salary of $90,000 with +$5,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Chicago
$50,000
Yearly Salary
A Creative Pro reported a yearly salary of $50,000
1-3 Years of Experience
Male
500+ Employees
Chicago
5-10 Reports
$86,140
Yearly Salary
A Technical Support reported a yearly salary of $86,140
7+ Years of Experience
Female
500+ Employees
Chicago
$53,000
Yearly Salary
A Technical Support reported a yearly salary of $53,000
7+ Years of Experience
Male
201-500 Employees
Chicago
$45,000
Yearly Salary
A Technical Support reported a yearly salary of $45,000
500+ Employees
Chicago
$47,000
Yearly Salary
A Technical Support reported a yearly salary of $47,000
500+ Employees
Chicago
Salaries//Operations//Technical Support
Live your purpose. Work your passion.