Technical Support salary in Chicago

Average Base Salary in Chicago

$60,191
$5,649
Additional Cash Compensation
$65,840
Total Compensation
Median: $60K
Min: $1K
Max: $123K

How Much Does a Technical Support Make in Chicago?

The average salary for a Technical Support in Chicago is $60,191. The average additional cash compensation for a Technical Support in Chicago is $5,649. The average total compensation for a Technical Support in Chicago is $65,840. Technical Support salaries are based on responses gathered by Built In Chicago from anonymous Technical Support employees in Chicago.

Chicago by the numbers

6,154
Total number of Tech companies in Chicago
311,881
Total number of tech users on Built In Chicago
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Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Technical Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
Junior Data Analyst
Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Chicago
Chicago

Technical Support jobs in Chicago

Support Engineer

Remote
15 hours ago
+30
Create products that will advance education. Schools and districts around the world depend on Screencastify to digitize their curriculum and communication. The need for and benefit of video-based learning has never been more clear that it is now. Work with an extremely talented team. A team of less than 5 built a product used by millions of people. We've succeeded by solving problems that matter and putting product quality above all else. Solve meaningful problems. Technology in the classroom is both necessary, and a potential stressor for educators. Doing QA well means students and teachers have a better day. Join us at a magical time. We're profitable and support tens of millions of users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.

Arity-Technical Support Account Lead

Chicago
3 days ago
+34
As part of the Customer Success team, Arity Technical Support Account Leads are highly experienced advocates and technology consultants dedicated to our largest and most strategic clients. Technical Support Account Leads provide an operational partnership with clients to optimize product health and accelerate adoption of technology into client programs. The Technical Support Account Lead maintains the technical solutions and configuration services after the point of sale that directly contribute to the long-term success of our customers’ programs. 

Technical Support Specialist (Evening Shift)

Chicago
2 weeks ago
+54
The Application Analyst provides the first line of support for our existing and potential clients. This position has frequent phone and email interaction with our clients and requires the development of in-depth technical product, SQL, network and server knowledge and the highest level of customer service skills. This is an evening shift Application Analyst, working the hours of 3 pm - 12 am CST.

Network Support Engineer - Future Consideration

Chicago
1 week ago
+65
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.

Technical Support Representative (TSR)

Chicago
2 weeks ago
+13
You are passionate about solving complex problems. You have a strong sense of ownership and responsibility. You are flexible and seek clarity when faced with ambiguity. You have your own opinions and are not shy about them, however, you value consensus and strive to achieve it. You are not afraid to change your mind given new facts, nor are you afraid to admit your mistakes. You have excellent communication skills and are able to explain your ideas clearly and concisely and you enjoy sharing them. You are very serious about the quality of your work and you hold your colleagues to the same standard. Ability to work independently in an unstructured environment.

Tech Support Specialist

Chicago
3 weeks ago
+37
Redstone is one of the fastest growing fintech startups in the country focused on streamlining creation of esoteric alternative asset classes. The fintech disruptor dismantled the MBS ecosystem, streamlining it with a digital platform that employs AI and machine learning tools to eliminate unnecessary steps and redundant time-wasting approval processes. Redstone's growing MBS partner network includes institutional and retail investors, forward

Opex Techincal Support Engineer

Chicago
3 weeks ago
+18
As a member of the Infrastructure Engineering team, you'll play a big part in designing the platforms, servers, and networks that make it possible for us to provide service to our customers, clients, and businesses around the globe each and every day. In this role, you’ll call on your experience designing tailored solutions to understand the requirements of a project, test the performance of the infrastructure, and verify that the requirements have been successfully met. As a team, you and your peers will be responsible for driving results, collecting and analyzing monitoring data in test and production, and managing projects to completion. And while you'll be part of a tight-knit team of engineers who share your passion for technology, you’ll also gain access to the best minds in the business—both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important technology firms in the world.

Technical Support Representative

Chicago
1 week ago
+43
We're looking for a highly organized go-getter and problem-solver to join our Technical Support Team. This person will delight our merchants by delivering accurate and quick assistance in the style of Braintree’s white-glove service experience. With our core values of Ask Why, Care A Lot, and Solve Together in mind, our Technical Support team provides first-touch support to merchants and developers via phone and email. After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse merchant base. 

Voice Technical Support - Tier 2

Chicago
2 weeks ago
+24
The Technical Support Specialist for Tier 2 Voice responds to service tickets and requests for local and remote network support to meet service level agreements.  Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine.  The Tier 2 Voice Support Specialist will interact with network services, software systems engineering, and/or applications development teams to restore service and/or identify and correct the core problem.  Ideal candidates are well versed in networking basics (experience with wireless, VLAN dense environments, general routing/switching/firewalling across various platforms) with a proven ability to think logically, rationally and analytically.  A focus on autonomy and self-improvement while maintaining a team-focused attitude and seeking out assistance when needed is encouraged.

Technical Support Representative

Chicago
2 weeks ago
+18
This is an opportunity to be a part of a fast-paced, agile software and consulting company that develops innovative technology products for the asset management industry. We focus on the quality of life for our employees and the quality of products and services for our customers.  CMMS Data Group seeks a driven, self-motivated employee who works effectively both independently and within a team environment. This is an entry-level position. Your

Senior IT Support Specialist

Chicago
4 days ago
+34
Reporting the IT Helpdesk Manager as a technical subject matter expert within the Helpdesk Team. Identify opportunities and initiatives to improve internal process and IT Services. Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: Using a ticketing system to prioritize incidents and requests through ITSM. Administering Systems in the end-user technology space. Access, maintenance etc. Evaluating and testing new technologies. Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking and vendor management. Reporting to the IT Helpdesk Manager with a number of business critical initiatives and projects. Maintaining AV and conference room technology (Google Meet, Displays, Apple TV, Mac Mini, Crestron, VOIP). Phone and Remote support for Tempus clients. Create and maintain Knowledge Articles and Wikis.

Manager, IT Support

Chicago
2 weeks ago
+25
Green Thumb is looking for a Manager, IT Support to play a key role on our growing technology team. The primary responsibility will be to proactively own the relationship between our outsourced help desk vendor and Green Thumb and to manage a team of six, regionally located. You will also be responsible for partnering with various business units in the delivery of IT related projects for our corporate and field locations. The Manager, IT Support will ensure timeliness, quality of support, assist with technical project management and strategy, be an escalation point and look for opportunities to improve the business. We are a fast-paced company in the process of scaling and the Manager, IT will be expected to work quickly and effectively, while balancing multiple priorities and provide technical assistance to the Green Thumb with a customer-serviced mentality.   

Technical Support Salary ranges

The most common Technical Support salary in Chicago is between $40k - $50k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1,000+ employees, earning $72,000 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $59,567 and the average Technical Support salary for men is $63,733.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $80,717. The average salary for <1 year of experience is $53,500.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $44,298
Min: $28K
Max: $70K
Operations Associate $52,263
Min: $30K
Max: $100K
Office Manager $55,559
Min: $20K
Max: $102K
Desktop Support $61,810
Min: $45K
Max: $102K
Technical Support $62,832
Min: $1K
Max: $130K
Sales Operations Analyst $66,761
Min: $40K
Max: $150K
Customer Support Manager $73,609
Min: $37K
Max: $130K
Client Success Manager $77,404
Min: $37K
Max: $190K
Business Intelligence Analyst $85,669
Min: $60K
Max: $135K
Operations Manager $86,944
Min: $41K
Max: $175K
Marketing Operations Manager $93,763
Min: $50K
Max: $130K
Senior Business Analyst $95,870
Min: $69K
Max: $150K
Sales Operations Manager $98,281
Min: $70K
Max: $167K
Director of Customer Success $122,667
Min: $60K
Max: $195K
Director of Operations $131,349
Min: $82K
Max: $220K
Business Analyst $135,481
Min: $35K
Max: $6614K
Vice President of Care $177,818
Min: $110K
Max: $210K
Vice President of Operations $182,391
Min: $130K
Max: $275K
COO (Chief Operating Officer) $218,463
Min: $60K
Max: $600K

Skills that affect Technical Support salaries in Chicago

1
Customer Support
5% have this skill
2
IT Support
5% have this skill
3
Team Training & Development
3% have this skill
4
Operations Management
2% have this skill
5
Office Management
1% have this skill
6
Business Operations
1% have this skill

Recent Technical Support salaries in Chicago

$55,000
Yearly Salary
A Engineer Resident reported a yearly salary of $55,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
Chicago
$130,000
Yearly Salary
A Solutions Consultant reported a yearly salary of $130,000
1-3 Years of Experience
Female
201-500 Employees
Chicago
$65,000
Yearly Salary
A Systems Support Analyst reported a yearly salary of $65,000 with +$5,000 in additional cash compensation
< 1 Year of Experience
Prefer not to say
201-500 Employees
Chicago
$86,600
Yearly Salary
A Technical Client Services Manager reported a yearly salary of $86,600 with +$8,660 in additional cash compensation
5-7 Years of Experience
Male
501-1,000 Employees
Chicago
$72,000
Yearly Salary
A Technical Support reported a yearly salary of $72,000
3-5 Years of Experience
Female
1,000+ Employees
Chicago
$1,000
Yearly Salary
A Technical Support reported a yearly salary of $1,000
1-3 Years of Experience
Female
1-10 Employees
Chicago
$72,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $72,000 with +$7,200 in additional cash compensation
3-5 Years of Experience
Male
201-500 Employees
Chicago
$100,000
Yearly Salary
A Field Support Representative reported a yearly salary of $100,000 with +$35,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
51-200 Employees
Chicago
$70,000
Yearly Salary
A Field Support Representative reported a yearly salary of $70,000 with +$30,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
51-200 Employees
Chicago
$42,000
Yearly Salary
A Technical Support reported a yearly salary of $42,000
< 1 Year of Experience
Male
51-200 Employees
Chicago
Salaries//Operations//Technical Support