2019 Client Success Manager Salary Chicago | Built In Chicago
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Client Success Manager salary in Chicago

Average Base Salary in Chicago

Additional Cash Compensation
Total Compensation
Median: $67K
Min: $37K
Max: $135K

How Much Does a Client Success Manager Make in Chicago?

The average salary for a Client Success Manager in Chicago is $67,339. The average additional cash compensation for a Client Success Manager in Chicago is $10,063. The average total compensation for a Client Success Manager in Chicago is $77,402. Client Success Manager salaries are based on responses gathered by Built In Chicago from anonymous Client Success Manager employees in Chicago.

Chicago by the numbers

Total number of Tech companies in Chicago
Total number of tech users on Built In Chicago

Client Success Manager jobs in Chicago

Senior Customer Success Specialist

6 hours ago
G2 Crowd is looking for a communicative, driven, and personable individual, experienced in customer service and success to join our Research team as a Senior Customer Success Specialist. This role will develop a robust understanding of G2’s data and how it can be used to drive business insights. They will take the unique questions and business problems of our customers and work with the rest of the research team to uncover valuable insights.

Director of Customer Success

North Suburbs
3 days ago
About Us and The Opportunity Spark Hire is a video interviewing platform (Software-as-a-Service) used by more than 5,000 customers in 100+ countries. We’ve been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. Are you passionate about helping customers achieve success with a product you believe in? Do you want to grow, mentor, and lead a team of dedicated, eager, and

Associate Customer Success Manager

3 days ago
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Bento Customer Success/Support

5 days ago
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Customer Success Manager

1 week ago
As an Office Customer Success Manager, you will manage relationships with a wide range of new and existing financial advisors using the Morningstar Office product. You will provide world-class support and service to our clients by understanding how our clients use our solutions to drive their business, train clients on the product, and assist them in implementing the product into their day-to-day business. You will also work closely with sales counterparts on client retention and additional revenue opportunities. This position requires occasional client-facing travel within an assigned territory and is based in the Chicago office.


1 week ago
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

Enterprise Customer Success Manager

2 weeks ago
About G2 CrowdG2 Crowd’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 410,000 independent and authenticated user reviews read by nearly 1.4 million buyers each month. Our model brings

Customer Success Manager

3 weeks ago
The Customer Success Manager is responsible for monitoring customer data to identify and address potential issues. Responsibilities include (but are not limited to): onboarding new products, introducing new features, overseeing the upgrade process, and ensuring the resolution of customer issues. The Customer Success Manager will also coordinate with Relativity Solutions, Sales, and Product Management, when necessary, to deliver best practices based on customer trends and usage. 

Director of Global Customer Success

6 days ago
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Senior Client Success Manager

1 week ago
The Client Experience and Success team is responsible for developing client relationships that promote retention and loyalty while ensuring that our clients derive maximum value from Ensono’s solutions and services. As a team, we are on a mission to transform each client’s experience, while becoming an industry-leading Managed Services Provider. We are looking for passionate client advocates who are willing to drive change and help their customers achieve great things. The Client Success Manager is the primary point-of-contact responsible for identifying each unique customers’ business outcomes and aligning Ensono products, services and support to help them achieve their goals. Our Client Success Managers are growing their careers while building experience across multiple accounts, dealing with a range of issues and learning a variety of industries.

Client Success Manager

2 weeks ago
At higi, we believe that it should be easier for people to be their healthiest. The steps toward better health should be more accessible, affordable, and convenient. That’s why we build innovative solutions that help people better understand and navigate their health and connect with the care and resources needed to manage and improve it. higi gives consumers unsurpassed access to track and act on their health data through our network of over 10

Client Success Manager

2 weeks ago
Returnly is looking for a Client Success Manager. As a Client Success Manager, you will work with our mid-market clients and be responsible for managing the overall client relationship and components of the client’s Returnly Solution. We are looking for a motivated individual who is an experienced leader, adept at developing strong relationships with clients at both the strategic and tactical level, while having the technical prowess for understanding all aspects of our solution. The role requires proactive engagement with our customers including strategic planning, relationship management and the ability to explain solutions to our customers to deliver product adoption and customer retention. This is not a sales position but a relationship management position. This person is ultimately responsible for owning the long-term relationship with our clients, and is motivated by client retention, providing business solutions and identifying opportunities to extend products and services into the client account. Additionally, they have the ability to wear multiple hats.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Chicago is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 1-10 employees, earning $95,000 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $61,574 and the average Client Success Manager salary for men is $77,014.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $90,417. The average salary for <1 year of experience is $40,000.

Average Sales salaries in Chicago

Job Title Average Salary Salary Range
Inside Sales Representative $39,657
Min: $33K
Max: $54K
Sales Development Representative $44,813
Min: $30K
Max: $65K
Business Development Representative $45,135
Min: $33K
Max: $60K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Account Executive $61,829
Min: $33K
Max: $125K
Account Manager $66,761
Min: $35K
Max: $154K
Client Success Manager $67,339
Min: $37K
Max: $135K
Inside Sales Manager $76,267
Min: $33K
Max: $104K
Business Development Manager $82,024
Min: $45K
Max: $200K
Sales Manager $89,241
Min: $53K
Max: $152K
Sales Operations Manager $92,687
Min: $70K
Max: $167K
Sales Engineer $111,601
Min: $55K
Max: $160K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Sales Director $141,805
Min: $79K
Max: $300K
Vice President of Sales $181,818
Min: $99K
Max: $350K
CRO (Chief Revenue Officer) $257,462
Min: $130K
Max: $310K

Chicago Companies with the Highest Sales Salaries

Mobile, Software
Professional Services, Software
Automotive, Marketing Tech

Skills that affect Client Success Manager salaries in Chicago

Account Management Ops
3% have this skill
Customer Support
3% have this skill
Business Operations
2% have this skill
Strategic Partnerships
1% have this skill
Team Training & Development
1% have this skill
Operations Management
1% have this skill

Recent Client Success Manager salaries in Chicago

Yearly Salary
A Client Success Manager reported a yearly salary of $60,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
201-500 Employees
Yearly Salary
A Engagement Manager reported a yearly salary of $135,000 with +$40,000 in additional cash compensation
7+ Years of Experience
500+ Employees
1-5 Reports
Yearly Salary
A Client Success Manager reported a yearly salary of $130,000
7+ Years of Experience
1-10 Employees
1-5 Reports
Yearly Salary
A Customer Success Manager reported a yearly salary of $60,000
7+ Years of Experience
1-10 Employees
Yearly Salary
A Manager, Event Partner Relations reported a yearly salary of $67,500
7+ Years of Experience
11-50 Employees
Yearly Salary
A Customer Success Representative reported a yearly salary of $37,440
1-3 Years of Experience
500+ Employees
Yearly Salary
A Customer Success Representative reported a yearly salary of $37,440
1-3 Years of Experience
500+ Employees
Yearly Salary
A Customer success analyst reported a yearly salary of $72,000
1-3 Years of Experience
11-50 Employees
Yearly Salary
A Customer Success Manager reported a yearly salary of $42,000
1-3 Years of Experience
500+ Employees
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000 with +$5,000 in additional cash compensation
7+ Years of Experience
51-200 Employees
Salaries//Sales//Client Success Manager
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