2019 Client Success Manager Salary Chicago | Built In Chicago
Sales
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Client Success Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Chicago
Chicago

Client Success Manager salary in Chicago

Average Base Salary in Chicago

$62,411
$8,923
Additional Cash Compensation
$71,334
Total Compensation
Median: $62K
Min: $37K
Max: $115K

How Much Does a Client Success Manager Make in Chicago?

The average salary for a Client Success Manager in Chicago is $62,411. The average additional cash compensation for a Client Success Manager in Chicago is $8,923. The average total compensation for a Client Success Manager in Chicago is $71,334. Client Success Manager salaries are based on responses gathered by Built In Chicago from anonymous Client Success Manager employees in Chicago.

Chicago by the numbers

5,195
Total number of Tech companies in Chicago
138,718
Total number of tech users on Built In Chicago
ALL INFO IS 100% ANONYMOUS & PRIVATE

Chicago Companies with the Highest Sales Salaries

+48
Mobile, Software
+8
eCommerce, Food
+21
Automotive, Marketing Tech

Client Success Manager Salary ranges

The two most common Client Success Manager salary ranges in Chicago are $50k - $60k and $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $69,000 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $61,212 and the average Client Success Manager salary for men is $62,518.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $68,333. The average salary for <1 year of experience is $40,000.

Average Sales salaries in Chicago

Job Title Average Salary Salary Range
Inside Sales Representative $39,643
Min: $33K
Max: $54K
Sales Development Representative $43,231
Min: $30K
Max: $55K
Business Development Representative $45,313
Min: $33K
Max: $60K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Account Executive $61,404
Min: $33K
Max: $125K
Client Success Manager $62,411
Min: $37K
Max: $115K
Account Manager $66,260
Min: $35K
Max: $154K
Inside Sales Manager $72,308
Min: $33K
Max: $96K
Business Development Manager $80,886
Min: $45K
Max: $200K
Sales Manager $86,396
Min: $53K
Max: $152K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Sales Engineer $113,179
Min: $55K
Max: $160K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Sales Director $142,746
Min: $79K
Max: $300K
Vice President of Sales $182,632
Min: $99K
Max: $350K
CRO (Chief Revenue Officer) $257,462
Min: $130K
Max: $310K

Client Success Manager jobs in Chicago
61

Customer Success Manager

Chicago
7 hours ago
+28
Driving adoption of our platform through continuous increase in value leading to renewal and potential for new business expansion. By understanding our clients requirements, developing and guiding their thinking to identify measures of success, design and effectuate an implementation plan which clearly defines the clients expected requirements, agreed outcomes and creates buy-in while identifying further expansion opportunities. Applying your discovery/questioning skills to anticipate Customers’ requirements, possible challenges and be proactive in addressing and solving them. Facilitate a seamless Customer on-boarding process and Corporate activation experience. Closely monitor adoption rates of Accounts; providing insight to Customers and addressing engagement and adoption issues immediately. Feeding this information back to Sales. Proactively seek opportunities to educate across the business on industry knowledge and customer best practice. Be data-driven with a commitment to process; drive / track consistent engagement process. Creates a hypothesis of need prior to client engagement, through excellent questioning and discovery skills. Provides a demonstration of the service applied to the customer's context. Work collaboratively with collective team to build ideal structure, refine and build value.

Customer Success Manager

Chicago
1 day ago
+21
The Customer Success Manager is responsible for monitoring customer data to identify and address potential issues. His/Her responsibilities include (but are not limited to): onboarding new products, introducing new features, overseeing the upgrade process, and ensuring the resolution of customer issues.

Associate Customer Success Manager

Chicago
1 day ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Bento Customer Success/Support

Chicago
1 day ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Customer Success Manager

Chicago
5 days ago
+16
As an Office Customer Success Manager, you will manage relationships with a wide range of new and existing financial advisors using the Morningstar Office product. You will provide world-class support and service to our clients by understanding how our clients use our solutions to drive their business, train clients on the product, and assist them in implementing the product into their day-to-day business. You will also work closely with sales counterparts on client retention and additional revenue opportunities. This position requires occasional client-facing travel within an assigned territory and is based in the Chicago office.

Customer Success Manager

Chicago
5 days ago
+18
The Customer Success Manager's core responsibility is to manage implementation projects from inception to production roll out. A successful candidate will be skilled at creating project plans, allocating resources, communicating with customers, and mitigating project based risk factors. The candidate will work with Product Management, Engineering, Operations, as well as Marketing and Sales teams to ensure each project's success.

Enterprise Customer Success Manager

Chicago
1 week ago
+11
About G2 CrowdG2 Crowd’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 410,000 independent and authenticated user reviews read by nearly 1.4 million buyers each month. Our model brings

Customer Success Leader - AMER

Chicago
1 week ago
+28
You will be responsible for building and developing our Customer Success team within the US, using your strong knowledge in Customer Success to provide thought leadership and guidance on best practices, whilst executing upon Ansarada's CS strategy. You will provide guidance and leadership and clarity to a fantastic team of CSM's and CSE's across North America.

CUSTOMER SUCCESS MANAGER

Chicago
1 week ago
+28
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

Customer Success Advisor

Chicago
1 week ago
The Customer Success Advisor role is an opportunity to gain exposure to broad facets of Eved’s business, customers and product capabilities.  Success in this role will typically lead to opportunities for additional responsibility and seniority. Clients come first at Eved and the Customer Success Advisor is the primary point of contact for clients using our SaaS technology solution. The Customer Success Advisor becomes the point of contact

Customer Success Manager, OEM

Chicago
2 weeks ago
+24
The primary objective of the Customer Success Manager is to work with the Sales Directors and VP OEM Sales as well as the client in addressing operational and service management issues. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Senior Customer Success Manager

Chicago
3 weeks ago
+21
Description We're looking for an ambitious and tech savvy Senior Customer Success Manager to serve as a trusted advisor to a large portfolio of BenchPrep's key enterprise customers.  You'll partner with Account Managers to support and grow the relationship and work closely with other internal resources to make it happen.  You'll be responsible for product adoption, retention, and overall satisfaction. Responsibilities As a Senior Customer

Skills that affect Client Success Manager salaries in Chicago

1
Account Management Ops
4% have this skill
2
Customer Support
4% have this skill
3
Business Operations
3% have this skill
4
Operations Management
2% have this skill
5
Team Training & Development
2% have this skill
6
IT Support
2% have this skill

Recent Client Success Manager salaries in Chicago

$37,440
Yearly Salary
A Customer Success Representative reported a yearly salary of $37,440
1-3 Years of Experience
Male
500+ Employees
Chicago
$37,440
Yearly Salary
A Customer Success Representative reported a yearly salary of $37,440
1-3 Years of Experience
Female
500+ Employees
Chicago
$72,000
Yearly Salary
A Customer success analyst reported a yearly salary of $72,000
1-3 Years of Experience
Male
11-50 Employees
Chicago
$55,000
Yearly Salary
A Implementation Agent reported a yearly salary of $55,000 with +$5,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
Chicago
$42,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $42,000
1-3 Years of Experience
Female
500+ Employees
Chicago
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000 with +$5,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Chicago
$65,000
Yearly Salary
A Senior Client Success Analyst reported a yearly salary of $65,000
5-7 Years of Experience
Female
500+ Employees
Chicago
$115,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $115,000 with +$15,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Chicago
$90,000
Yearly Salary
A Client Success Manager reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Chicago
$65,000
Yearly Salary
A Client Success Manager reported a yearly salary of $65,000
1-3 Years of Experience
Male
51-200 Employees
Chicago
Salaries//Sales//Client Success Manager
Live your purpose. Work your passion.