Director of Customer Success salary in Chicago

Average Base Salary in Chicago

$124,891
$28,667
Additional Cash Compensation
$153,558
Total Compensation
Median: $125K
Min: $70K
Max: $190K

How Much Does a Director of Customer Success Make in Chicago?

The average salary for a Director of Customer Success in Chicago is $124,891. The average additional cash compensation for a Director of Customer Success in Chicago is $28,667. The average total compensation for a Director of Customer Success in Chicago is $153,558. Director of Customer Success salaries are based on responses gathered by Built In Chicago from anonymous Director of Customer Success employees in Chicago.

Chicago by the numbers

5,997
Total number of Tech companies in Chicago
241,205
Total number of tech users on Built In Chicago
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Chicago
Chicago

Director of Customer Success jobs in Chicago

VP of Customer Success

Chicago
2 weeks ago
+45
Define the customer success framework and program to effectively drive NextCapital's partners to achieve their growth objectives. Serve as the focal point between Business Development, Engineering, Product, and Delivery to orchestrate a variety of work streams with partners (i.e. go to market strategy, user experience, etc). Directly lead and manage the NextCapital support team and provide guidance for others within the org who interface with customer support. Define key metrics for success, leverage data to inform decision making, and to understand and improve team performance. Lead efforts to build out core asset development for the success framework, creating playbooks, templates and measurement standards to drive meaningful success practices.

Head of Customer Success

Chicago
1 week ago
+27
At BigTime, our goal is to be the engine behind the greatest professional services firms on the planet. We are looking for a Head of Customer Success to scale and lead our customer success and implementation team. Reporting to the COO, this individual will be focused on building a high performing Customer Success organization, building and executing the playbook, establishing metrics and KPIs, and refining best practices that will drive the success of our customers and increase customer retention. 

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Chicago is between $120k - $130k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $140,500 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $136,571 and the average Director of Customer Success salary for men is $111,500.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $131,182.

Average Sales salaries in Chicago

Job Title Average Salary Salary Range
Inside Sales Representative $42,810
Min: $33K
Max: $80K
Sales Development Representative $45,971
Min: $30K
Max: $65K
Business Development Representative $50,011
Min: $33K
Max: $165K
Sales Operations Analyst $67,177
Min: $40K
Max: $150K
Account Manager $68,936
Min: $35K
Max: $154K
Account Executive $70,127
Min: $33K
Max: $200K
Client Success Manager $78,382
Min: $37K
Max: $151K
Inside Sales Manager $80,938
Min: $60K
Max: $100K
Business Development Manager $87,100
Min: $45K
Max: $200K
Sales Manager $95,000
Min: $53K
Max: $270K
Sales Operations Manager $97,643
Min: $70K
Max: $167K
Sales Engineer $112,123
Min: $55K
Max: $220K
Director of Customer Success $124,891
Min: $70K
Max: $190K
Sales Director $139,794
Min: $57K
Max: $300K
Vice President of Sales $182,721
Min: $99K
Max: $350K
CRO (Chief Revenue Officer) $243,100
Min: $130K
Max: $310K

Skills that affect Director of Customer Success salaries in Chicago

1
Team Training & Development
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Customer Support
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill

Recent Director of Customer Success salaries in Chicago

$178,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $178,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Chicago
5-10 Reports
$174,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $174,000 with +$35,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Chicago
1-5 Reports
$110,000
Yearly Salary
A Director of Client Services reported a yearly salary of $110,000
5-7 Years of Experience
Female
500+ Employees
Chicago
$120,000
Yearly Salary
A Director of Client Services reported a yearly salary of $120,000
7+ Years of Experience
Male
11-50 Employees
Chicago
1-5 Reports
$90,000
Yearly Salary
A Director of Enterprise Accounts reported a yearly salary of $90,000 with +$33,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
Chicago
$135,000
Yearly Salary
A Senior Manager, Cloud Services reported a yearly salary of $135,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Chicago
>10 Reports
$127,000
Yearly Salary
A Client Success Director reported a yearly salary of $127,000 with +$12,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Chicago
$190,000
Yearly Salary
A Director of Affiliation Programs reported a yearly salary of $190,000 with +$110,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Chicago
1-5 Reports
$105,000
Yearly Salary
A Account Director reported a yearly salary of $105,000
5-7 Years of Experience
Male
500+ Employees
Chicago
1-5 Reports
$92,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $92,000 with +$8,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Chicago
1-5 Reports
Salaries//Sales//Director of Customer Success