Our Company: Since founding the photo marketing revolution in 1998, eshots has evolved into the industry’s leading data capture platform for experiential marketing. Voted one of Chicago’s Top-100 Digital Companies, eshots has continued double-digit growth through major enterprise agreements and direct technical integrations with the world’s most successful companies like Fiat-Chrysler, Ford, Nationwide Insurance, Mercedes-Benz, Coke, and more.
The Opportunity: We’ve spent over 19 years focused on building a transparent and collaborative culture and are looking to combine high caliber talent from outside the organization with a great group of existing leaders. New customer contracts, industry-leading client satisfaction, continuous profitability and increased capital investment in our Data Capture and Business Analytics Platform have set our company up for exponential expansion over the next 3-5 years. If you’re someone with marketing automation, digital or software services experience and are ready to join an award-winning, innovative company, we have a dynamic and passionate team that would like to meet you.
What we’re looking for: We are seeking a detail-oriented Account Coordinator, Chicago-based, with a strong work ethic and “can-do” attitude. In this role you will be a part of the Client Services division, supporting a team of Account Managers and reporting into a Senior Account Manager, to complete daily tasks and ensure the timely delivery of client programs and lead capture products.
Winning Characteristics:· Enjoys new challenges and takes initiative to learn
· Thrives in a fast-paced and collaborative environment
· Genuine interest in marketing, project management, data and technology
· Proven problem-solving and critical thinking skills
· Comfortable managing multiple tasks and deadlines with extreme attention to detail
In this role, you will:
· Work under the direction of your Senior Account Manager to support the Account Managers on specific event lead capture projects
· Coordinate pre-launch activities which include: requesting client assets, documenting survey requirements, maintaining event schedules, etc.
· Populate all project-related requirements and specification documents (RFA, RFI, etc.)
· Attend both internal and external project-related meetings, documenting and publishing meeting notes
· Create and monitor equipment shipping requests, training and event staffing requests
· Use industry tools (Salesforce.com, Basecamp, JIRA) along with proprietary tools to manage project-related tasks
· Pull weekly event reports, perform event-level data reconciliation, and compile event insights reports
· Use industry tools (Excel, PowerPoint) along with proprietary tools to analyze data and create insights reports
· Perform rotating client support role at least once every quarter, which requires answering client calls during technical support hours (including weekends) for an opportunity to earn additional compensation
· Travel up to 15% and attend client events or meetings
You must have:
· Bachelor's degree from an accredited university
· At least 1 year of professional work experience preferably in a corporate setting
· Proficiency with Microsoft Office Suite and advanced knowledge in MS Excel and MS PowerPoint
· Detail-oriented with strong written and verbal communication skills
· Proven ability to manage multiple tasks and meet deadlines
Our Core Values
· Change: Continuous reinvention.
· Passion: Never give up, never give in.
· Discipline: You can’t manage what you don’t measure.