Associate Product Manager

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Rocketmiles is excited to add a talented product manager to the product team here in our Chicago headquarters. Our product team is responsible for the management of our website and apps, including user experience, testing, analytics, and innovation. We are looking for an analytical and creative person who loves working with a small, collaborative team and is excited about technology, travel, and consumer businesses. Every day you’ll work with our designers, developers, and business teams to grow our core product.

Key role components include:

  • Working with product and tech team to manage the development process
  • Develop cross-functional solutions with our partnerships and customer loyalty teams
  • Conducting analysis around product performance, usage, and A/B testing to inform key product/business decisions
  • Identifying opportunities for improvement and growth projects

The ideal candidate:

  • Is deeply analytical and loves working with numbers.
  • Has academic background in quantitative, analytics, and/or technical field; relevant work experience is not a requirement but a plus.
  • Has empathy for customers and their experience.
  • Is detail oriented.
  • Enjoys solving complex problems and working with others to devise and implement solutions.
  • Understands how to summarize complex concepts in simple written and oral communications
  • Is energized by fast-paced data-driven working environments.
  • Has experience with Excel, and interest in learning SQL and other tools.
  • Programming knowledge is not required, but experience in technology is a plus.
  • Has a passion for travel.

Rocket Travel is a place where you:

  • Own decisions and take action that can be implemented in a matter of days or week or months.
  • Are challenged while being set up for success, working closely with experienced business, design, and technology teammates to grow professionally.
  • Work with intrinsically motivated folks with a track record for building new businesses from scratch.
  • Will be well positioned to lead a business at Rocket, or take entrepreneurial path after a couple of years.
  • Receive a competitive compensation package, including bonus, health and dental insurance.

Please send your resume to [email protected] with a message that describes:

  • Why you're interested in working at Rocketmiles.
  • What attracts you the most about the Associate Product Manager role.
  • How you'd use 100,000 frequent flyer miles for your ideal vacation.
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Technology we use

  • Engineering
  • Product
  • People Operations
    • Apache GroovyLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • TerraformLanguages
    • ReactLibraries
    • Spring BootFrameworks
    • GrailsFrameworks
    • JenkinsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Snowplow AnalyticsAnalytics
    • FigmaDesign
    • SketchDesign
    • JIRAManagement
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Greenhouse Collaboration
    • Workday Collaboration

Location

A former industrial zone, now a hip dining and nightlife hotspot. Rocket Travel is located right at the heart of Fulton Market easy access by the L.

An Insider's view of Rocket Travel

What are some social events your company does?

Every year, Rocket Travel puts on an annual company retreat. Last year, we went to Scottsdale, AZ where we got to spend time with our co-workers from all across the Globe! One of my favorite memories was participating in a team building event where we got to build dog houses and donate them to military families in need.

Emma

Senior Recruiter

What does your typical day look like?

In the morning, I set time aside to drink coffee & plan my day. Our team does a daily sync to discuss goals & where we need support. The majority of my time is spent creating and updating email journeys for our partners as well as for Rocket. I enjoy brainstorming creative ideas for future campaigns & ways to engage with our audiences!

Ebony

Email Marketing Associate

How does the company support your career growth?

Something that has marked my career path has been the ability to learn from such talented & empathetic women at different levels - my managers, team, and colleagues. They are all so passionate about what they do that it is contagious! Most recently, Rocket has supported the most significant change I've ever imagined; relocating across the globe.

Andrea

Director of Strategic Partnerships (APAC/MEA)

How do you make yourself accessible to the rest of the team?

Everything from virtual hangouts to wellness check-ins have worked well, but don't necessarily replace the innovation and collaboration from "random office chats." Making it a habit to hop on a videocall or chat conversation with someone you haven't spoken to in a while can help alleviate some of that pain.

Simon

Chief Product Officer

How does your team reward individual success?

Rocket regularly refines our people processes to ensure team members have opportunities to be recognized for their contributions & build a fulfilling career here. We provide transparency around career paths and compensation. We also facilitate a performance management process, which incorporates 360 feedback, to promote professional growth!

Amy

VP of People Operations

What are Rocket Travel Perks + Benefits

Culture
Partners with nonprofits
Rocket Travel offers a charity match credit after 1 year of service to donate to your favorite non-profit of choice
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Sabbatical
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Vacation credits • Flexible work schedules • Competitive salary and bonus structure • Monthly cell-phone stipend • Stocked kitchen, keg and fridge • Work with intrinsically motivated folks with a track record for building new businesses from scratch • Frequent professional development opportunities, happy hours, live-band karaoke, Smash Brothers competitions, and ping-pong tournaments.

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