Who We Are

Networked Insights technology helps marketers from the world’s biggest brands and agencies understand their customers, inform their media spend, invent new products, drive amazing creative campaigns and improve their targeting by providing game-changing insights no other technology company can provide.

Our two primary products - Kairos and Audience.ai - help brands tap into billions of public online and social conversations (classified intelligently using the latest advancements in AI and machine learning) so that they can become more relevant to consumers, and get better results from their campaigns.

What You’ll Do

As a Client Solutions Analyst, you will be a part of a dynamic team that is responsible for using our proprietary software products to develop and execute reports and other deliverables that are purchased by our clients. You will help our revenue team plan, configure, and deliver strategic solutions to Fortune 500 companies with large marketing and advertising budgets. You will also participate in ongoing product research and development initiatives including the ideation and testing of new technologies and approaches to solving age old marketing problems. The Client Solutions team works on multiple projects simultaneously and often has tight deadlines, so your self-motivation, organizational capacity, and responsibility management skills will be put to good use. Our team also doesn’t take itself too seriously, so your sense of humor will also thrive.

Responsibilities:

• Conduct analysis using NI’s proprietary technology and develop both templated and customized reports for NI clients
• Work with sales prospects and clients to interpret request and translate those needs into defined deliverables
• Conduct online research to identify creative ways to define target marketing audiences and configure them in NI’s proprietary technology
• Conduct online research to understand various topics for purposes of building queries in NI’s proprietary technology to accurately collect statistically valid analytical datasets
• Collaborate with other members of the Client Solutions team to develop new analytics and reporting capabilities using existing technology. Identify potential product features and functionality for the future
• Work collaboratively with a variety of internal stakeholders across different teams to support client and internal goals
• Develop subject matter expertise on a variety of marketing strategies and tactics to inform the reports and deliverables you create
• Take personal accountability for workload and manage your time across multiple projects

What You’ll Need

• 2+ years of experience in analyst-type role in a marketing department or agency
• Experience using SaaS marketing technologies
• Strong database and spreadsheet skills
• Advanced proficiency with Excel and PowerPoint
• Proven knowledge of use cases for social analytics and data insights is a plus
• Ability to work effectively under tight deadlines and juggle several assignments simultaneously
• Strong organization skills
• Ability to function independently and as a member of a team with humility, intelligence, and a strong work ethic

Who You Are

• Active listener who asks the “right” questions to fully understand a request
• Ability to quickly identify issues and available solutions
• Assertive personality with a solid work ethic and initiative, requiring minimal direction
• High energy and drive, coupled with resourcefulness, required to succeed in a start-up environment
• Comfort with ambiguity, risk-taking and ability to learn from failures
• Embraces and encourages team collaboration and intellectual exchange and debate
• Superior written and verbal communication skills

What You’ll Get

• Ownership and challenge in your work
• Collaborate with intelligent and highly skilled coworkers
• Competitive compensation
• Stock and Equity Options
• Excellent benefits, including health, dental, vision, disability, 401(k) and life insurance
• Generous paid time off policy including paid parental leave
• Company Culture that is Committed to Work-Life Balance for each and every employee
• Casual office environment with a startup feel – We have a particular fondness for Peanut M&Ms
• Fantastic Downtown Location connected to the Merchandise Mart

If you are interested and think you can keep up with our team, then we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.