Company Overview

Rightpoint is a customer experience agency with technology at its core. Serving Fortune 1,000 companies, Rightpoint is the only agency driving transformational change from the inside out. Founded on the belief that great customer experiences are fueled by the people who deliver them, Rightpoint’s mission is to remove barriers and uncover new possibilities to connect companies with their customers across every touchpoint. From web, mobile and social to IoT, eCommerce and cloud, Rightpoint brings a holistic point of view that enables exceptional experiences with lasting impact. With a client base of more than 250 companies, Rightpoint was named to Forbes’ 2014 list of America's Most Promising Companies and Crain's 50 Fastest Growing Companies in Chicago  in 2016. For more information, visit rightpoint.com and follow @Rightpoint.

Rightpoint is passionate about solving problems and making great digital products for our clients. We are a driven bunch, always curious, and always hungry to create digital solutions that transform the way people do business and communicate.

And we have a whole lot of fun doing it, too!

Take a look at our recent accolades:

• "Top 100 Workplaces in Chicago" by the Chicago Tribune in 2014, 2015, and 2016
• One of the "Most Promising Companies in America" by Forbes in 2014
• 2015 MITX Awards Finalist
• W3 Awards Silver Winner
• Microsoft’s National Systems Integrator (NSI) Central Region Partner of the Year in 2014
• Chicago’s “Top 20 Best Places to Work” by Crain's Chicago Business in 2013
•  Crain's "Fast Fifty" in 2014, 2015, and 2016
• Among Inc.’s “500 Fastest Growing Private Companies in America” in 2011 & 2013

Check out this quick video to learn more about Rightpoint and our culture

Job Description

Rightpoint is seeking a Contracts Manager who is a responsible for leading contract review and negotiations for our award-winning digital agency and technology consulting organization. The Contract Specialist/Manager’s key areas of responsibility involve ensuring the seamless operation of the contract review and negotiation process and related legal compliance. If you are detail oriented and love the nuances of legal documents, this is the role for you! Within our growing company, you’ll have an opportunity to play a crucial role on our Delivery Excellence Team. Our ideal candidate will lead the contract process with a keen attention to detail for business terms, pricing, legal protections, and related terms. 

The individual will be responsible for collaborating with Rightpoint’s Leadership, Revenue and Account Teams, and Internal Operations Group to review and negotiate all of Rightpoint’s contracts. Our ideal candidate will have experience in the professional services industry (Technology Consulting or Digital Agency experience would be a plus!) and have drafted, reviewed and negotiated Master Service Agreements (MSAs), Statements of Work (SOWs), Change Orders, Subcontractor Agreements, Purchase Agreements, Non-Disclosure Agreements, (NDAs), and other contracts that arise in day-to-day business. You will collaborate with outside legal counsel as needed to ensure we maintain a high level of legal compliance and protection.

Sample Responsibilities

• Prepare, negotiate, and review complex business contracts/agreements for Leadership as well as Account, Revenue, and Operations Teams
• Lead and advise on contract negotiations of business terms, pricing, and other important terms
• Serve as the point of contact for customers and vendors on contractual matters. Act as contract liaison between Rightpoint stakeholders and customers/vendors, ensuring timely review and response to create Win-Win Situations
• Provide redlined recommendations on all standard and nonstandard contracts, negotiate directly with customer attorneys or purchasing staff if required until consensus has been reached
• Provide oversight in risk management for all legal agreements  
• Engages outside legal counsel, as needed, to ensure contract agreement compliance with appropriate laws and regulations
• Assist with other areas of the Delivery Excellence function, including various process improvement initiatives as needed

Required Education

Bachelor of Science in Business, Legal or related field

Required Skills and Abilities

• Must have 7+ years’ of contracts management, paralegal, or other comparable/related experience within a law firm or legal department
• Extensive experience in contract review, drafting and negotiating to include business, price, and legal terms of a wide range of business contracts including Master Service Agreements (MSAs), Statements of Work (SOWs), Change Orders, Subcontractor Agreements, Purchase Agreements, Non-Disclosure Agreements, (NDAs), or any other contracts that come up in our day-to-day business
• Experience in Information Technology, Digital Agency, or other similar professional services organization is strongly preferred
• In-house legal experience or law degree is a plus
• Ability to translate complex legal terminology to other management and delivery personnel as needed
• Fantastic customer-facing skills, with a focus on WOWing our clients and people at every turn
• Excellent knowledge of Microsoft Excel and Word
• Proactive problem solver
• Detail oriented working style
• Superior organization and multi-tasking skills
• Ability to prioritize workload and know when to ask help from other operations team members as needed

Benefits and Perks at Rightpoint:

• PTO + Paid Holidays
• Casual Dress (when in the office; when at a client site, we need to mirror their dress code)
• Flexible Work Schedule
• Great Health Coverage
• Medical – 4 plans to choose from!
• Dental
• Vision
• Life/AD&D/Short-Term & Long-Term Disability
• Flexible Spending (Dependent & Healthcare)
• Transportation/Parking Pre-Tax Benefits
• 401k with Company Matching
• Weekly Peapod Snack/Drink delivery
• Regular Happy Hours and social events including: Volunteering, Game Nights, Basketball, 5K runs, golf outings, team sports, etc.
• Catered Lunches Every Other Friday
• Open Office Environment
• Continuous Training, Certifications, and Learning Opportunities 

This is a full time, salaried position. For more information, visit www.rightpoint.com. Rightpoint is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

Rightpoint is an E-Verify employer.  E-Verify is an Internet-based system operated by the Department of Homeland Security, U.S. Citizenship and Immigration Services that allows Rightpoint to verify the employment eligibility of our employees.  Based on the information provided by you on your Form I-9, Rightpoint will input that information into E-Verify which will confirm your information in DHS and Social Security Administration (SSA) databases.  Your continued employment with Rightpoint is contingent upon an “Employment Authorized” result for you from the E-Verify system

APPLICANTS MUST BE PERMANENTLY AUTHORIZED TO WORK IN THE U.S.. WE ARE UNABLE TO OFFER SPONSORSHIP AT THIS TIME.