Hey Chicago! Today's digital lifestyle has transformed the way we work, the way we play, live and learn. As one of the world’s leading providers of business support solutions, CSG International understands what it means to evolve, adapt and transform. Our goal is to help companies generate revenue, maximize customer value, and manage their businesses more efficiently.

We help companies around the world succeed—and we continue to evolve our large portfolio of industry-leading solutions to meet ever-evolving market demands. Ascendon, CSG International’s next generation cloud based solution, empowers the top brands in media and entertainment to easily and effectively market, monetize and manage their premium digital content and customers.Its functionality enables our Clients to effectively run all aspects of their business, such as managing their customers, defining the products and services they are selling, processing orders and payments, fulfilling orders with downstream systems, and delivering their content.

Join our team and help us perfect our solutions.

  • Position Details:


    As an Ascendon Platform Engineer, your contributions to our success are a big advantage to the company and we believe you deserve to have a valuable selection of benefits, competitive pay and total rewards in return. Our benefits offer some important “must haves” plus valuable programs that let you customize your coverage to fit your needs, today and tomorrow. Our multiple recognition programs are yet another way we recognize one another for the contributions, team work, dedication, innovation and accomplishments that have enabled our growth for more than 25 years

    Key Areas of Responsibility:

    • Assists in performs installations, configurations, and upgrades to Ascendon products.
    • Validation of installation and configuration processes and procedures.
    • Troubleshooting and bug fixing for solutions once in place.
    • Support the development team in releases and promotions (including core upgrades) from development through to production.
    •  Validation of release and promotion processes and procedures.
    • Troubleshooting and bug fixing for solutions once in place.
    • Responsible for ensuring environments are recoverable.
    • Finds opportunities to automate processes or systems that are manual.
    • Provides technical input and consultation for application deployment.
    • Works closely with contacts in architecture and development organizations to ensure a mutual understanding of impacts and scope.
    •  Performs installation, configuration, and upgrades to any supporting third party software used in supporting CSG products.
    • Active research and sandbox trials of open source solutions.
    • Execute third party/open source compilation for requisite software.
    • Pull source and monitor version modifications in association with key software.
    • Familiarization of key third party products /open source projects leveraged by CSG solutions.
    • Produces and maintains documentation on projects and research as assigned.
    • Creates wiki documentation for solution delivery and support, as well as, automation efforts.
    • Participate in the PE on-call rotation.

    Knowledge, Skills and Experience:

    • Bachelor’s Degree in Information Technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or equivalent experience.
    • Knowledge of development and release processes required.
    • Knowledge of SQL, Salt or other automation frameworks.
    • An ability to work independently, with minimal intervention to solve problems.
    • Excellent written and verbal communication skills with internal and external stakeholders.
    • Excellent collaboration and organizational skills.
    • Must have high level analytical, negotiating and problem solving skills to diagnose complex problems and find solutions.

Company Reviews

CSG is smart people tackling challenging business problems through the latest technology and an entrepreneurial spirit. Ascendon presents the opportunity to blend the knowledge CSG has earned through years of operational excellence with large global communication companies with the forward thinking of some of the industry’s thought leaders for the new digital economy.
Chris Janik
Director Software Development-Ascendon
at CSG International
In this day and age, “Diversity” has become key to come up with the next cutting edge technology and ideas. CSG is one place where you get to work with a diverse workforce to solve complex problems.
Raj Subramanian
Sr Test Automation Engineer
at CSG International
“I’m always looking for a candidate who shows passion when talking about what they do. It’s really important that they love what they do and like to have fun doing it- because that is what CSGI is all about.“
Tara Hanacek
Recruiting Lead
at CSG International
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Why work with us
At CSG International you would have the potential to impact millions of people around the globe with customers that are some of the largest companies in the world in the entertainment, sports, cable & satellite and telecommunications space. We subscribe to best practices and are constantly upgrading to the latest and greatest tools and technology and our 24 global offices value continual learning, accountability, collaboration and team enablement in a fast paced agile environment. We are currently expanding our teams and have positions open in Chicago, Omaha and Denver.
We value continual learning, accountability, collaboration and team enablement in a fast paced agile environment. Employees at our Chicago office have a “Work-hard, play-hard” mentality and enjoy a casual and relaxed work environment with traits of a startup culture, and the backing of a growing, international enterprise. We want our employees to be comfortable and dress in whatever will allow them to perform at their best. To support of the ever-evolving life-landscape CSG stresses use of the unlimited vacation policy as CSG is committed to providing progressive avenues for taking a timeout to focus on family, travel or simply rejuvenate.
Perks & Benefits
Unlimited vacation
Relaxed Dress
Life Insurance
401k Match
Employee Stock Purchase Plan
Business Discounts
16 Weeks of Paid Parental Leave
Adoption Assistance
Various Health Insurance Plans
Educational Assistance – Tuition Reimbursement
Vision Insurance
Gift/Hour Charity Match Programs
Commuter Benefits
Dental Insurance
HSA/FLEX Health Options
Disability Insurance

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