Position Details:

Summary

As an Ascendon Platform Engineer, your contributions to our success are a big advantage to the company and we believe you deserve to have a valuable selection of benefits, competitive pay and total rewards in return. Our benefits offer some important “must haves” plus valuable programs that let you customize your coverage to fit your needs, today and tomorrow. Our multiple recognition programs are yet another way we recognize one another for the contributions, team work, dedication, innovation and accomplishments that have enabled our growth for more than 25 years

Key Areas of Responsibility:

• Assists in performs installations, configurations, and upgrades to Ascendon products.
• Validation of installation and configuration processes and procedures.
• Troubleshooting and bug fixing for solutions once in place.
• Support the development team in releases and promotions (including core upgrades) from development through to production.
•  Validation of release and promotion processes and procedures.
• Troubleshooting and bug fixing for solutions once in place.
• Responsible for ensuring environments are recoverable.
• Finds opportunities to automate processes or systems that are manual.
• Provides technical input and consultation for application deployment.
• Works closely with contacts in architecture and development organizations to ensure a mutual understanding of impacts and scope.
•  Performs installation, configuration, and upgrades to any supporting third party software used in supporting CSG products.
• Active research and sandbox trials of open source solutions.
• Execute third party/open source compilation for requisite software.
• Pull source and monitor version modifications in association with key software.
• Familiarization of key third party products /open source projects leveraged by CSG solutions.
• Produces and maintains documentation on projects and research as assigned.
• Creates wiki documentation for solution delivery and support, as well as, automation efforts.
• Participate in the PE on-call rotation.

Knowledge, Skills and Experience:

• Bachelor’s Degree in Information Technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or equivalent experience.
• Knowledge of development and release processes required.
• Knowledge of SQL, Salt or other automation frameworks.
• An ability to work independently, with minimal intervention to solve problems.
• Excellent written and verbal communication skills with internal and external stakeholders.
• Excellent collaboration and organizational skills.
• Must have high level analytical, negotiating and problem solving skills to diagnose complex problems and find solutions.