Position Details:

The Documentation Writer II is part of a documentation team responsible for producing documentation in multiple formats.  Writers need to be able to work closely with architects, developers, testers and other writers to deliver content to a specified timescale in a SAFe/Agile environment.   Documentation writers take complex, technical information and communicate it in a concise and accurate manner. We look for talented writers who are passionate about writing, quick to learn, and eager to participate on the documentation and development teams.

Description:

• Create, update, and maintain multiple documentation deliverables using MadCap Flare
• Create and assimilate technical material for both technical and non-technical audiences
• Develop and edit content according to established standards and procedures
• Clearly communicate with all project members and stakeholders
• Prepare source files for edit, SME review, and publication according to department procedures
• Contribute to ongoing documentation improvement projects
• Perform restructuring and rewriting of documents
• Work in a fast-paced environment to meet tight deadlines
• Participate in SAFe/Agile/Lean development teams
• Take initiative and show ownership of work
• Show interest in new documentation methods, best practices, and tools

Qualifications:

• Bachelors in English, Communications, or similar field is preferred
• 2-4 years work experience as a technical writer
• Strong people skills and ability to work in a team
• Excellent communication skills
• Ability to pay attention to detail
• Must be able to manage multiple tasks and projects and priorities as required
• Can take initiative and follow through on projects and tasks
• Ability to act with urgency and make decisions under pressure
• Ability to think on a high level and consider broad impacts
• Strong analytical and logical skills