Cars.com is a leading online destination that offers information from experts and consumers to help car shoppers and owners buy, sell and service their vehicles. With more than 30 million monthly visits to its web properties, Cars.com offers millions of new and used vehicle listings, reviews, unbiased editorial content, and a wide range of shopping tools. Despite being a nearly 20-year-old company, Cars.com has maintained its startup culture as a fun, fast-paced environment with highly-engaged employees who are committed to constant innovation. Cars.com’s growing workforce also enjoys a good work/life balance, career stability, strong resources, growth and career development opportunities, health and wellness programs, an attractive compensation and benefits package, work from home options, flex hours and more. Cars.com has been—and will continue to be—a great place to work. 

The e-learning instructional designer is responsible for supporting, designing and developing on-demand learning for the Cars.com Learning Management System (LMS).  This position will create e-learning programs, update current programs, and develop scenario-based learning programs for our sales division. 

• Design, develop, and implement a variety of e-learning programs that incorporate multiple learning activities for scenario-based learning
• Collaborate with Distance Learning Developer and Instructional Designers on design and development of training materials and content
• Collaborate with designated subject matter experts (SMEs) as appropriate, to develop learning solutions to improve the target audience’s performance
• Update LMS content regularly and help repurpose current on-site training content
• Create pre- and post e-learning programs for all product roll-outs
• Help transfer knowledge to other team members
• Assist in creating outlines and determining different delivery methods (Face-to-Face, web-based, live streaming, and/or computer-based) for each class
• Oversee quality control of learning deliverables
• Perform other duties as assigned (e.g. writing scripts, creating presentations, and developing course handouts)
• Determines the best manner of executing e-learning (visual, auditory, or kinesthetic) within each program
• Assist Instructional Designers with building (scripts, decks, handouts)
• Determine the best manner of executing e-learning (visual, auditory, live streaming or kinesthetic) within each class.
• Develops an effective document management process for: organizing and retraining e-learning project related source files; scheduling periodic courses reviews for any updates needed; scheduling the expiration of training courses, if appropriate; tracking documentation and version control of all revisions and updates, etc.
• Arranges for pilot group testing of all new or updated courses.
• Performs quality assurance checks on training courses that have been developed
• Support and maintain the global knowledge base and repository for best practice documents, key tools and templates
• Trouble shoot eLearning development issues for counterparts (e.g. identifying and fixing variables within courses, setting up templates, inserting states, etc)

• Web/Graphic design skills
• Instructional design and adult learning experience preferred (such as ADDIE, Dick & Carey, Kirkpatrick, etc)
• Skilled at managing multiple projects and meeting deadlines
• Ability to collaborate with team members across business areas and at all levels of the organization
• Excellent written and oral communication skills
• Proven experience of e-learning platforms (e.g. Articulate Storyline, Lectora, Captivate, etc)
• Proven experience of video editing tools (.e.g Camtasia, Adobe Premiere, etc.)
• Proven experience of photo editing tools (e.g. Adobe PhotoShop, Snagit, etc.)
• Required proficiency with MS Office (PowerPoint, Excel, and Outlook)
• Ability to organize and manage time effectively
• Manage multiple and concurrent projects
• Preferably experience working within the automotive or sales industry

• B.A. in Instructional Design, Instructional Systems Design, or related field
• 3-5 years of experience in e-learning development
• Willing to show work samples, including e-learning programs built using online self-study development applications (such as Storyline, Lectora, Captivate, etc.)
• Preferred sales background