Group Product Manager

| United States | Remote | Hybrid
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About the Role
The transportation industry has no shortage of complex problems requiring creative solutions to scale efficiently. In this role, you will help solve those problems by leading a Product team to delivery major components of Mastery's Transportation Management System (TMS) from inception through delivery.
Responsibilities

  • Manage strategy and delivery for an entire domain of Mastery's Transportation Management System by serving as its end-to-end leader and accountable owner
  • Lead and mentor a team of Product Managers and Product Analysts to drive the execution of your roadmap, acting as a player/coach and sounding board for ideas and solutions whilst also providing ongoing feedback to grow their skills and advance their careers
  • Collaborate with with other Group Product Managers to align and execute on cross domain dependencies
  • Foster strong relationships with key partners, inside and outside of the business to source feedback, generate actionable insights, and ensure continual alignment of roadmap to customer needs and Mastery's strategic vision
  • Work closely with engineering team(s) to manage development of product features
  • Develop measures for understanding product feature success
  • Develop a deep understanding of Mastery's users and act as an advocate for their needs


Requirements

  • 5+ years of Product Management experience in Logistics or Supply Chain; prior people management experience preferred
  • 3+ years of experience with customer engagement/customer facing roles preferred
  • Track record of successfully launching and growing B2B software products
  • Understanding of SaaS models and the technology layers required to support web applications
  • Experience working with cross-functional teams
  • Obsesses over getting the details right but knows how to ship on time
  • Possess a big picture mind set in combination with the ability to always think beyond a single project or business domain
  • Experience documenting complex workflows and visualizations
  • Strong written and verbal communication skills
  • Compassion and empathy


About Mastery
Mastery Logistics Systems is building the world's first lovable Transportation Management System, or TMS.
Our customers - large transportation companies and shippers who need those companies - have struggled with systems that are outdated or inadequate. As shippers or transportation service providers, our customers have in the past been forced to use multiple systems to manage dedicated fleet operations, outsourced or insourced trans management, one way trucking, truckload brokerage, LTL, and Intermodal, or to sub-optimize one or more of those functions by attempting to fit it into a TMS that is adequate at another function.
Mastermind TMS allows our customers to bring all of these functions into a single platform, providing flexibility, visibility, control, and efficiency. Today's unprecedented global supply chain upheavals underscore how important the transportation industry is. We are building a system to allow this industry to work faster, smarter and more efficiently.
The challenges in this industry are big and exciting! We are tackling everything from fast and efficient data input to ingesting large amounts of data and applying AI to looking at blockchain to securely digitize paperwork. If you are passionate about humanizing an industry, automating in innovative ways, building for quality and scale, helping make people's lives easier and touching every part of our economy then this is the place for you.
Mastery Logistics Systems is committed to continuing to build an incredible company. We are a masterful mosaic of incredible people. We are specialists and experienced in our respective fields. We are dedicated to continuous improvement both professionally and personally. We are a collective group of really good people. We have different interests, backgrounds & talents and we work together to create really cool stuff! We believe in diversity of thought and are mindful and inclusive. We have deep respect for each other and work diligently at adding the right people to our teams.
We have flexible schedules but share in the mission that we are building and need to get it done. We offer an excellent suite of benefits.
Our team has the domain knowledge and connections to make an impact, and we're looking for experienced and thoughtful people to who thrive on creating and building great products. We want people who have a true passion for servicing and taking care of our customers. We need people who are flexible problem solvers, thrive on collaboration and consistently know how to communicate their solutions well. We are small and nimble - which is evident in how quickly we could pivot to our new reality. Each member of the team can make a tremendous impact both technically and culturally. While a start-up, we are well-funded, have an initial paying customer with which to test and launch, and are founded by top experts and veterans in the logistics industry.
Join us - you'll love it - let's build a masterpiece!
Benefits
Mastery takes great pride in providing our employees a robust and highly competitive benefit package. Our benefits include Medical, Dental and Vision insurance, company paid Life insurance for 1x salary, Legal, AD&D, Additional Life and other employee assistance benefits. We have a 401k savings plan with a 4% match. We provide opportunities for professional growth and development. We have a manage your life and schedule Paid Time Off program. We are fully devoted to finding creative perks and benefits since we cannot currently enjoy our cool office culture. Our philanthropic partner is St. Jude Children's Research Hospital.
We are an equal opportunity employer and actively seek a diverse community of professionals.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • dotnetLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • FlaskFrameworks
    • GraphQLFrameworks
    • KafkaFrameworks
    • Node.jsFrameworks
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • NoSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • JIRAManagement
    • TrelloManagement

Location

Our Chicago area offices are located in great areas, West Side & Lake Forest, both accessible to transit with dining, shopping & coffee shops nearby. We also have several offices around the country, all with a mix of remote, hybrid or onsite options available.

An Insider's view of Mastery Logistics Systems

What’s the vibe like in the office?

I've never been surrounded with this many high quality engineers. I learn something new everyday from my peers.

Peter

Senior Software Engineer

What does your typical day look like?

What's exciting about this phase of Mastery is that every day we're both pushing forward our initial product as well as building out the company itself. So a typical day involves defining upcoming features, prototyping, interviewing candidates, and working with the team to establish our processes. Everyone gets to contribute in multiple ways.

Chris Wallace

Director of Product Management

How has your career grown since starting at the company?

I began at Mastery as a Client Technologies Apprentice, learned about the logistics industry and was offered a full-time role as Release & Resource Management Specialist. I've always loved to write, show my creative side, and working with Mastery allows me to explore a new industry and my creative outlet while working with top-tier people everyday.

Vanessa

Release and Resource Management Specialist

What is your vision for the company?

Mastery is on a mission to empower our customers to thrive in complexity. Our vision is to create a transportation management system that people love to use.

Jeff

CEO, Founder

What are Mastery Logistics Systems Perks + Benefits

Mastery Logistics Systems Benefits Overview

Mastery Logistics Systems is committed to providing a great, inclusive working environment by challenging our team members while being respectful of your time and the needs of your personal life. That’s why we encourage time exploring innovative ideas alongside more standard daily tasks.

Culture
Volunteer in local community
Mastery employees are encouraged and supported to be involved in their communities or support local volunteer efforts.
Partners with nonprofits
We are a proud partner to St. Jude and offer opportunities to get involved in events in different locations or virtually throughout the year.
Open door policy
OKR operational model
Pair programming
Open office floor plan
Flexible work schedule
Your work schedule may vary, based on your role, team and region, however Mastery supports no-meeting Fridays, no slacking after 7 pm, and other initiatives that support a flexible work schedule.
Remote work program
Some of our roles are completely remote, while others may be hybrid or onsite. This is based on a number of factors specific to the needs of the role and location, pending manager's discretion.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Mastery offers several health plans for individuals and families.
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Our benefits include a number of options, including a coaching program at no additional cost to employees, administered through a third party provider, for an employee's personal or professional use.
Financial & Retirement
401(K)
401(K) matching
Mastery provides employees with a 401(k) matching plan, matching up to 4%.
Performance bonus
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Unlimited vacation policy
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
We have virtual and in-person meet-ups on occasion, often adding a learning component with an expert on-hand to guide us through an activity on employee selected topics.
Pet friendly
We have a dedicated pets channel to share our pets and pet adventures with one another virtually from anywhere.
Professional Development
Promote from within
Continuing education available during work hours
Our onboarding program teaches industry and company basics, so if you are new to logistics, you can learn along with your colleagues. Our training is available after onboarding for ongoing reference.
Online course subscriptions available

Additional Perks + Benefits

The team at Mastery is building a one-of-a-kind product and dedicated to its success. You will see a multitude of options to learn, ask for help, get support and feel supported in your role. No meeting Fridays, no Slack after 7 pm, and other supportive guideposts that help you drive work/life balance are found here at Mastery. The company provides frequent opportunities to socialize and network with one another. You will be encouraged to grow and learn from your team and empowered to do very meaningful work - supporting moving goods into the hands of consumers through our software products and support of our clients.

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