Shiftgig, one of Chicago’s hottest and fastest growing technology companies, is actively seeking an Instructional Design Specialist to make an impact on their app-users and internal employees. This entry-level candidate will act as a writer, designer, and course developer, owning the production of media-rich learning content for a range of audiences. The ideal candidate will have previous experience thriving in a fast-paced environment for a high growth company.

What you'll be doing:

• Research, outline, gather, develop, and publish high-quality, media-rich learning solutions for adult learners that include, but are not limited to, eLearning courses, classroom training or blended learning, and supplementary learning resources
• Create multimedia assets (animation, images, audio, video, etc.) for use in eLearning courses
• Write storyboards, interactive scripts, and facilitates video creation, as necessary
• Design on-brand supporting graphics, job aids, and outbound communications
• Ensure all written content is clear, accurate, consistent, and free of spelling and grammatical errors
• Develop effective learning partner relationships for each operating market and manages established learning objectives for the target audience
• Consult with key stakeholders and subject matter experts (SME) to identify job tasks and knowledge/performance gaps
• Develop and maintain project plans in-line with Company objectives
• Lead and participate in special projects, including the piloting of new and emerging learning technologies, learning effectiveness, learning metrics, course delivery, etc.
• Evaluate the effectiveness of learning programs and make future recommendations accordingly
• Effectively manage interactions with stakeholders/SME’s, including meeting facilitation, expectations setting, and ongoing project correspondence
• Effectively and successfully manage multiple projects to achieve project goals and meet deadlines in a fast-paced, ever-changing environment

What you'll need:

• Bachelor's Degree in Instructional or Curriculum Design, Adult Education, Communications, or related field
• Knowledge and demonstrated understanding of adult learning theories and instructional design principles
• 1-3 years of outstanding work experience in instructional design, technical writing, teaching, instructional technology support (or related field) or equivalent combination of education and experience
• Excellent written and oral communication skills with a critical eye for nuance, detail, and branded “voice”
• Hands-on experience working with various tools/ software to create high-quality, multimedia learning content (e.g. Illustrator, Photoshop, InDesign)
• Experienced systems administration for large-scale learning management systems (Bridge or Canvas experience is a plus)
• Extremely detail oriented with a demonstrated ability to effectively organize work, prioritize and manage time in a dynamic, fast-paced environment
• High comfort level with technology and ability to quickly learn and utilize new software applications
• Self-starter with a demonstrated ability to hit challenging deadlines through effective project management and prioritization.
• Demonstrated experience partnering with leaders, SMEs, and facilitators to translate business objectives into effective learning interventions
• Experience in the customer service, hospitality and/or food service industries a plus
• Wants to build and be part of a great team doing great things
• Has a curious and creative mindset – is resourceful, highly motivated, and enjoys change!

To Apply:

• Please be sure to include a link to your portfolio on your resume