Integration Analyst
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Thank you for reviewing this opportunity at SwervePay. Our mission is to be the trusted revenue cycle management improvement platform for the healthcare industry. Our innovative payment services allow the provider to electronically connect with their patients at every moment when the patient has a financial obligation to the provider. We reduce the patient’s confusion about what they owe and give them convenient options to easily make a payment. We provide the platform that enables healthcare providers to establish and maintain trusted electronic communication relationships with their patients. In doing so their patients will be informed about their financial responsibilities at the optimal time and respond to the provider’s request faster.
SwervePay has created an integration infrastructure that enables us to have multiple integration partners and perform bi-directional integrations in service of each of these partners. Currently our infrastructure is set up to perform standardized, straightforward integrations between client-side integration engines and our own.
In order to bolster our ability to manage our integrations at scale we have developed an Integration Operations Platform (IOP) as an environment where every SwervePay client’s integrations will ultimately be developed, housed and executed. The IOP enables integration connections to SwervePay’s Healthcare Integration Landing Zone (H-ILZ). The H-ILZ is a harmonized data environment that contains the healthcare data needed to enable SwervePay to provide its services to the Healthcare industry.
In order to service this infrastructure at scale, we seek to hire a strong integration analyst resource who will work with our internal team, delivery partners and ultimately clients to design, test and build robust, bi-directional data integrations between partner PM/EMR environments and our own SwervePay H-ILZ. This resource will be responsible for facilitating integration requirements gathering, designing and building integrations, and acting as a liaison between our technical services team, client technical teams and strategic business affiliate
Additionally, this resource will play a crucial role in the continuous feedback culture we foster internally, building lessons learned from previous implementation projects into our standardized project plan.
Position Title: Integration Analyst
Integration Analyst Responsibilities:
· Effectively manage a portfolio of integration projects
· Run requirements gathering workshops with client subject matter experts, diving into existing workflows/processes and refining client feedback as a means of informing technical requirements documentation
· Produce formal requirements and design documentation
· Clearly articulate technical specifics of the integration project to client-side technical resources
· Utilizing SwervePay’s IOP toolkit, configure integrations of patient Demographic, Scheduling, Insurance and Payment details
· Facilitate integration testing process, confirming integrity of data flows as well as the data itself
· Collaborate with SwervePay Integration Services team to build lessons learned from previous into standardized project plan
Basic Qualifications:
· Bachelors degree. Focuses in Business/Management, Economics, Information Science, Computer Science Software, Computer Engineering, Healthcare Informatics/Information considered a plus
· 1-3 yrs. experience in the healthcare industry primarily with a focus on patient financial management/provider revenue cycle management
· 1-3 yrs. of experience in software development/delivery projects, either utilizing an agile methodology or waterfall methodology
· Experience working with analytical tools (Excel, Access, SQL, PuTTy, etc.)
· Must have strong, demonstrable project/client management skills. With a focus on expectations setting and consistent/poignant communication
· Strong ability to organize, prioritize, make decisions and work independently
· Strong planning skills to meet and measure against team and individual
· Ability to think logically for interpreting, analyzing, and discussing customer needs and industry capability needs
· Strong people skills, including proficiency in verbal and written communication and conflict situations
· Strong ability to evaluate technical options and architect solutions
Ideal Qualifications:
· Experience servicing projects in support of at least three of the following PM/EMR systems - Allscripts, Athena, Cerner, eCW, Epic, GE Centricity, Greenway, McKesson, Meditech and NextGen
· Experience servicing projects utilizing Healthcare Integration engines/tools such as Interfaceware Iguana, Intersystems Ensemble, Orion Rhapsody, etc. a plus
· Significant experience in evaluating client needs and translating those needs into formal technical requirements
· Experience with HL7 messaging standards
· Experience managing multiple client projects simultaneously
· Masters degree in Healthcare/Business/Technical-oriented discipline
· PMP/CAPM Certification
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