Cars.com, a division of Classified Ventures, is a leader in the automotive digital marketplace. Since 1997, we have built our B2B and B2C brand to preeminent status in the industry. While enjoying great stability, we continue to grow. Our workforce has more than doubled since 2006, and our revenue has increased more than 150% in that same time. Our highly engaged workforce enjoys our dedication to work/life balance, wellness and career growth as well as a rich set of employee programs. We’re big enough to provide abundant resources and small enough for employees to make an immediate impact.

Cars.com, a top-tier online destination for automobile shoppers and sellers, seeks an experienced and passionate user experience professional to join our growing user experience team. This position will focus on designing features for our consumer-facing inventory search products with an emphasis on cross-channel experience (mobile, tablet & desktop).

The Interaction Designer collaborates closely with the Product Manager, Visual Designer and Developers to design intuitive products that make the car shopping experience a pleasure. The Interaction Designer is a key driver of product discovery and is responsible for gaining a deep understanding of Cars.com users, their behaviors and their needs. The Interaction Designer facilitates the design conversation and defines future product features while balancing real users’ needs and wants with business goals and technological capabilities. We are looking for creative problem solvers with a passion for innovation to join our team.

The ideal candidate will be able to: 

• Conceptualize and enhance product features for mobile, tablet and desktop usage and validate the value with Cars.com users and our business.
• Create prototypes to communicate design vision to stakeholders and for testing purposes.
• Serve as the user advocate throughout the discovery, definition and development process.
• Elicit and define user interface requirements, including user scenarios, user stories, page flows, task analysis, wireframes and copy.
• Work with visual designers and front-end developers to ensure interaction and visual design is consistent with user interface requirements and usability best practices.
• Help define product releases, and manage user acceptance testing.
• Track and analyze user-behavior metrics and define new metrics when necessary.
• Conduct research tasks including: planning and moderating usability tests, A/B testing, site surveys.
• Analyze test results, and recommend appropriate product/interface changes.
• Lead business and functional requirements gathering when needed.
• Facilitate and lead design discussions with the product team and product stakeholders.
• Offer creative solutions to product-related design/usability challenges, and expose site usability problems.

Required Skills: 

• Expertise in web-based information architecture, user-centered design methods and current web technologies
• Knowledgeable and passionate about usability and modern user interface best practices
• Proficiency with design and prototyping tools such as Axure, Fireworks, Visio, Omnigraffle or equivalent
• Experience documenting or participating in business and user interface requirements gathering
• Ability to solve complex user (cognitive) problems through interface design and usability expertise
• Experience creating consistent and reusable site-wide pattern systems
• Experience with HTML, CSS, JS and familiarity with a wide-range of front-end technologies is preferred
• Familiarity with visual design concepts including grids, typography, color harmony, and an understanding of how
• overall aesthetic details affect the user experience
• Strong written and oral communication skills and proven ability to work with cross-functional teams
• Experience designing for responsive and adaptive interfaces for multiple device types
• Prior experience designing for content management systems is preferred

Required Experience: 

• Five years as a user experience designer, interaction designer, information architect, web product manager, or similar role
• Direct experience with e-commerce, online classifieds, online data reporting or large-scale web application development initiatives preferred
• Bachelors or Masters degree in Human-Computer Interaction, Information design, or a related field preferred

Classified Ventures, LLC and Cars.com are Equal Opportunity Employers