Uptake is a platform of answers built for industry, with industry. We are looking for smart, curious and insanely talented people who can help us break into new territory, take on massive problems and build fast. If that sounds like you, we’d like to hear from you.

IT Support Administrator at Uptake
What We Do:




Uptake is a Chicago-based predictive analytics SaaS platform provider that empowers major industry leaders to optimize performance, reduce asset failures and enhance safety. At Uptake, we combine our strengths—machine learning, analytics, data visualization and software development—with the expertise of our industrial partners. The result is enormous savings in development time and resources for Uptake’s partners and a proven industrial grade software platform that delivers value to partners and their end customers.




Responsibilities:

  • Maintaining mostly open source office infrastructure. 
  • Repair and creation of employee laptops 
  • Training new hires on the fine points of IT security 
  • Provision and support of VOIP telephony and telepresence equipment 
  • Support wired and wireless networks, and our VPNs 
  • Documenting and expanding our knowledge base 
  • Asset management and procurement 
  • Support OS X (and Windows) users with everything from software installation to debugging development environments 
  • Thinking of how we can make our coworkers have a more enjoyable, efficient day.
 




Qualifications:




  • 1+ years experience solving problems and making systems better in a computer-based environment 
  • Ability to use *some* command line 
  • Ability to troubleshoot and fix common issues in your sleep 
  • Intellectual Curiosity 
  • Demonstration that you’re interested in and have done something with technology.
 




Nice-to-have's:




  • Degree in computer science or STEM area of study 
  • Proficient in the Linux command line 
  • Passion for open source software 
  • Programming experience and ability 
  • Knowledge of identity management / authentication systems
 




 



Company Reviews

It’s inspiring to see, in real time, how our collaborative work is impacting people for the better.
Jess Sattell
Writer
at Uptake
What binds us is a passion for tackling hard problems and having a lot of fun along the way.
Nick Singh
UX Researcher
at Uptake
I love it here because I get to lead by example. I believe in our vision and our mission, and I get to share it everyday, both internally and externally.
Nusreth Baig
Business Development Manager
at Uptake
We have access to resources the moment we need them, and we can tap into an amazing talent pool at a moment’s notice.
Brad Nicholas
Lead Innovation Architect
at Uptake
I loving being the first person who welcomes new employees to the team and answer any and all of their immediate questions.
Bridget McInerney
Office Manager
at Uptake
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Perks & Benefits
Health/dental/vision coverage
401(k) match
Open PTO policy
Parental leave
Commuter benefits
Philosophy class
Speaker series
Lunch stipend
Catered Friday lunch
Winter party
Happy hours

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