GoHealth
We're disrupting the health insurance industry with our digital platform.

Manager of Commissions & Analytics

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Company Description

GoHealth is a leading developer of Web-based sales and online insurance marketing tools for the health insurance industry, helping insurance brokers, agents and carriers connect with customers and transact business more efficiently. We are revolutionizing the health insurance industry through technology. 

GoHealth made the Crain's Fast Fifty list in 2014, and we were named one of North America’s Fastest Growing Tech Companies on Deloitte’s 2014 Technology Fast 500.  

This is your chance to be at the right place at the right time, and work on a product with real-life relevance for all Americans.  

Job Description

The Manager of Commissions & Analytics will lead a team of analysts to process commission payments to clients and develop data models, tracking sheets, analyses and reports to improve business results and operational effectiveness. The Manager of Commissions & Analytics will collaborate with cross-functional teams to understand the business issues, reporting requirements, and priorities for initiatives and lines of business. 


Responsibilities

  • Build and implement working data models to support the accurate and timely payment of commissions on insurance product sales
  • Serve as the commission processing expert to guide the technical support staff in the development of an enhanced commission accounting tool
  • Generate operational performance analysis to find conclusions using quantitative and critical thinking methodologies
  • Monitor KPI's, bring awareness to and provide in-depth root cause analysis to change trends
  • Produce and maintain an inventory of standard reports and commission audits
  • Lead projects to create new reports, data models, and information tools based on business needs
  • Provide forecast versus actual analysis and insights in to changes, drivers, and trends
  • Develop performance metrics, audit controls, and dashboards to report commission runs, on current book of business, and retention policies
  • Partner with technology leadership to improve the understanding of metrics and drivers
  • Manage a team of analysts by providing coaching, mentoring, and feedback in order for all reporting and analysis to be delivered at brand standard
  • Develop the analytical abilities of the team, in order to prepare and deliver reports, analysis, and insights in a perspicuous manner
  • Fully understand the costs of commission processing and needs of clients, resulting in maximization of efficiency of the commission processing schedule
  • Assist the Corporate Controller and Chief Financial Officer with ad hoc projects and audits 
  • Develop a full understanding of the manner and rules in which carriers remit commissions to GoHealth, and in which GoHealth remits commissions to clients
  • Build commission payment schedules which adhere to client commitments and company margin goals and update respective schedules as necessary
  • Ultimately establish commission processing and reporting capabilities that differentiate the service GoHealth offers its agents
Qualifications
  • Bachelor's Degree in Business Administration, or similar field
  • Minimum of three years of relevant Data Analytics experience
  • Demonstrated intermediate level experience with Microsoft Office Suite, including expert level MS Excel skills
  • SQL experience is preferred
  • Excellent communication skills, used to present findings and translate data in to an understandable document or presentation
  • Ability to take initiative, identify what needs to be done and take action, and use data to drive recommendations and make proposals on possible solutions
  • High attention to detail and data integrity, consistently pursuing quality in accomplishing tasks and ensuring that work product is 100% accurate
  • Ability to work in a fast-paced, ever-changing environment, where prioritizing is necessary
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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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