Position: Network Administrator

Location: Chicago Loop

About Raise

Raise is the largest, most trusted marketplace where our mission is to help consumers make their money worth more. Shoppers can buy discounted gift cards to over 3,000 brands or sell their unwanted gift cards for cash through our mobile applications and website.

Raise partners with retailers to offer a new type of digital payment, and since our launch in 2013, we have saved consumers over $100M to date. Raise is headquartered in Chicago with an office in New York.

About The Position

The Network Administrator at Raise provides a broad range of technical support and participates in the planning, deployment, maintenance, troubleshooting and installation of our networks. This includes application servers, routers, firewall, LAN, WAN, phone systems, printers, and both physical and remote workstations. You will resolve network issues and manage the IT disaster backup and recovery systems. The ideal candidate will think in an innovative and creative way to assist in the growth of our business by providing timely and flexible network solutions.

 Responsibilities

• Administer computers, printers, routers, switches, firewalls, phones, software deployment, and security updates
• Work cross functionally with service desk, security and systems administration personnel to proactively identify areas of improvement within our infrastructure
• Diagnose and fix issues or potential issues with the network and its hardware, software and systems
• Monitor network and systems to improve performance and organizational efficiencies
• Perform vulnerability testing and audits of key systems and network devices

Skills & Qualifications

• A tactical understanding of Network Infrastructure and topology, LAN/WAN, TCP/IP, DNS, DHCP, VPN, and network monitoring tools
• 5+ years experience working in small to medium sized networking environments (startup or fast growth organizations highly preferred)
• Working knowledge of Active Directory administration, Network Security administration, Exchange administration, Secure VPN administration, System Backups and Desktop support
• Mac and PC Knowledge, including Windows 10 and Mac OS, as well as major mobile device operating systems
• Excellent planning, time management, collaboration, decision making and organizational skills under minimal supervision
• Ability to multi-task and handle changing priorities in a fast-paced technology company
• Bachelor’s Degree in Computer Science, Information Systems, Networking, or equivalent is strongly preferred
• Ability to “think on your feet” and remain calm under high pressure situations

Benefits

• Comprehensive benefits package including health, dental, vision, 401(K) with match, disability and life insurance
• Minimum 15 days PTO plus 11 paid holidays
• Raise Gives Back- 8 paid hours allotted annually for volunteer opportunities
• Pre-tax commuter program
• Paid parental leave
• $5,000 adoption credit
• Breakfast and healthy snacks provided every day and catered lunch on Fridays

Apply Today

Equal Opportunity Employer M/F/D/V

E-Verify Employer